Search Best Hotels in Rancho Cordova

I stayed here a couple years ago and enjoyed it very much so I planned to return. We stayed during the Covid 19 pandemic. I was surprised that the room had not been prepared and sanitized. They are still using glasses in the room instead of plastic. They did not sanitize the tv remote and there was chip packs under the table so you know they didnt deep clean. The room had aged and some items were broken. The pool was closed but the gym was open. The phone didnt work to get me to the front desk but when I mentioned it to the front desk he just shrugged his shoulders. Beds are still comfy but the guests above us were very noisy. We decided to cut our time short. I enjoyed the suite aspect because we had children come visit.

Hotel is very good . Room is big. There are varieties of foods for breakfast and food tastes good. Parking is $14 per day. Deposit is $50 per day. Rancho Cordova is close to Sacramento where is not much to see. I have stayed for three days and has no complaints.

I had a great stay recently at this hotel after having less than desirable experiences with other hotels in the area. Upon entering I noticed they have signs saying they are remodeling, currently you couldn't tell they were other than by the signs. After speaking with the front desk, they mentioned they are starting with the rooms and then will focus on the lobby and other areas, so keep that in mind if that affects your decision. I was lucky enough to stay in one of the recently remodeled rooms. It was great. More outlets than anyone could ever use. The bed was extremely comfortable, the internet was fast and reliable, and the bathroom was nice with a nice shower head. Overall it was all I could ask for in a room. Upon check-in, I had also received a free drink and a free breakfast coupon. I am a gold member, so I don't know if this applies to everyone, but I usually don't receive this at other holiday inn stays. There is a restaurant/bar on-site which was great since I didn't want to have to travel for food. I used my free drink and ordered the special of the night which was the prime rib special. It was fantastic. Perfect in every way, very tasty. The food overall looked great that they were serving. It was a pleasant surprise since there didn't seem to be too many people dining there. I didn't have time for breakfast, but overall my stay was great. This will now be my go to hotel when I am in the area.

First let me say what a beautiful hotel they have. I was really looking forward to my stay. Being a Caldor fire victim I was really looking forward to a good night sleep. I lived in an apartment in Hollywood for 5 years so, I am use to dealing with noise. Also, I never complain (I try to understand and look at it from another point of view.) But, in this case I think it is necessary. Besides the horrible check in (Hillary) Who did not even know who the insurance company was. I got there early to check in possibly. Hillary said no rooms were ready yet. But keep checking. So, I kept checking in to see if a room was ready. I went in about three times. From 1:00 to 3:00. She said she would call me. I said to myself, Just be patient. She will call you. (She did not) and at 3:10 I went in. Now, there was a long line. That’s OK. I am sure she tried. When I got up to the desk, they told me she was at lunch. Then, I got stuck in a room connected to the maintenance room. I had to listen to a pump going all night. Cha cheee, cha chee, cha chee…..all night. Also, a pet friendly room that has a bed with gaps under it, that my cat got under. A small dog could get his head caught in there and die. I was told all the rooms were the same. Then, being woken up at 7:00 am by the staff having a party, making all kinds of noise, laughing and carrying on, with the laundry room open. I had to open my door and ask them to please close the door. There are guests sleeping!!! Common courtesy!!!!!!

I made a reservation at this hotel four weeks in advance of my arrival. Two days before arriving, I rechecked the hotel listing and found the price was about $50 a night less than I had signed up for. When I called the hotel, the woman at the desk said she could cancel the original immediately and told me to go online and obtain the lower price.

Nice front desk workers, good area, clean. A little noise but over a good 2 nights!

I was traveling to the Sacramento area from Oregon to visit my elderly parents. I’ve driven by this hotel before and it looked like it would be nice enough. I just expect a clean, quiet, decently priced place to stay when I come to Sacramento. This is the first time I’ve stayed here. After driving 10 hours and spending time with my parents, I arrived at the hotel at about 9:30 PM. This was 3/25/2022. I was tired and looking forward to just relaxing. I was only going to be staying two nights. I went to my room and as soon as I opened the door, I notice a smell but I just assumed that it needed aired out. It smelled stale at first. As I went into the room, it looked dirty. Then I went to the bathroom. It was filthy. The floor was sticky and it smelled of urine. I almost left then but I decided to clean a little and report it the next day, assuming it was a mistake. I was also pretty tired. I took a white hand towel and wet it down and started cleaning the floor. It was so gross. It had obviously not been cleaned in some time. The towel turned black….and yellow. I also cleaned off all of the countertops because they were dirty also. The shower was not clean either. The next morning, I went to the front desk and told them about how filthy the room was. There were two gentlemen in the front desk area. Their response was “sounds about right”. They also said to make sure to write a review. They said that the room would be cleaned by that evening (3/26/2022). After spending the day with my parents, I again came to the hotel about 9:15 PM or so. When I opened the door to the room, nothing had been done. It still hadn’t been cleaned. I immediately started heading for the front desk. A man who works there seemed to know the situation. He wasn’t one of the people who were at the front desk so they all must have talked. He asked me if I was the person in room 224 that had wanted the room cleaned. I said yes. He said that the GM was in the office and to make sure and give her a complaint. This was all very strange. I suggest headquarters talks to the employees. There is something very odd going on. I don’t know if she is refusing to pay for maids or whatever, I can tell you that I travel a lot and I have never seen a room so filthy or a hotel not try to make it right. The General Manager did not take responsibility for the situation. She just said “this shouldn’t have happened”. I offered to show her the room but she wasn’t interested. I received a refund because there was no way I was going to stay there again. She was unconcerned and unapologetic. God knows if they even changed the sheets. There are obviously some problems at this hotel. The health department should probably be called to check it out because, as I said, it was blatantly gross and unsanitary. This is not a place people should stay.