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I can walk to the car rental center from the hotel, two large beds in separated room space for more privacy but they shared the same toilet.

We hadn’t been to Chicago in years and were attending Wizard World 10/15-17/21, so we stayed here, with your proximity to the L, the convention center & airport. It was wonderful having the indoor walkway~ connecting the convention center too. Your restaurant was helpful ~ except for not being open for lunch, which we would have appreciated, since the convention center only had a few choices, in which we weren’t interested.

This eclectic and contemporary Hilton model will appeal to the trend driven traveler. The entrance and lobby level which includes the bar and restaurant is spacious and bright in spite of the absolute zero commercial settings very close to O'Hare airport. The black-and-white graphics and similarly painted models are bizarre. Curious, having relatively nothing to do with the bordello-like elevator lobby areas. Consider it all Art. A QR code restaurant menu has a good selection again, contemporary food with a city vibe not particularly iconic Chicago. Our deluxe king room was large and spacious, the bathroom especially, walk-in shower, plenty of hot water and pressure. Welcome design feature is the window blind system. An aluminum frame captures shades completely, blocking out all light. The deep double pane window masks all sounds, don't hit your head when you're looking out the window on the inner glass. We travel with night lights, put them in the bathrooms in virtually every hotel we visit. If you get up in the night you'll want that, it's extremely dark in the room. USB ports are in good places, this is becoming the norm especially in global travel. people won't be needing different adapters and chargers for much longer. The desk desperately needs a task lamp of some type, the toilet paper roll is strangely way too far from the toilet, don't see how that helps. A person with a mobility device would also have trouble reaching it. We took Uber from the international terminal only to discover the easily identifiable Rose hotel's shuttle sitting right there, running every half hour 24 hours a day back to ORD. That's a bonus. Overall a far better value stay the night savvy distressed beat up over priced Hilton in-terminal option at ORD

Because, like last year, the Road Bear organization for the camper removal specials was here, yet this hotel was booked again. I would like to stay in a little more modern hotel, but the bus to the factory leaves here and it is very easy. Best spacious rooms (829), but a extra easy chair, as well as a refrigerator and a safe missed. The indoor is from the 1960s, and we hope that the Edward Hotel will be renovated in the coming years, and we had a vision of O'Hare Airport with a lot of noise from departing aircraft.

I was pleasantly surprised after reading some of the reviews on here. Front desk staff is friendly. The rooms are really nice (although the pillows are not comfortable) and you can not beat the location. You can take the airport shuttle to the hotel (great service) and it's maybe a 10 walk to the Rosemont Blue Line L station which will take you downtown. If you're seeing a show at the Rosemont Theatre it takes you maybe 5 minutes to walk. The breakfast was good (friendly omelet makers and clean up staff) although the evening drinks could be better. Some people complained about noise from atrium which is really only a bother if you are still sleeping when breakfast is served. I would definitely stay here again.

I have to admit, it has been a few years since I stayed at this property. I mainly picked this hotel, as we were between trips and I needed a hotel with coin laundry. First impressions didn't go well. The trainee checking us in was surly, sulky and downright miserable. When I politely asked if there was any possibility of an upgrade, without even looking at her screen, she grunted NO. I then asked if we could get a room on the ground floor, as we had quite a bit of luggage. She then argued that we could get our luggage into an elevator, but she finally relented. It would have been nice if she had told us that we could have easily reached our room if we walked out the door and went around the back, rather than struggling our way through the lobby and pool area. The room was fine, although the bed was rather small, and I had to go back to reception for extra towels. Luckily, Miss Sulky boots had left for the night, and a very nice, older night manager was on duty. I did reveal our check-in experience to him and he was appalled. Breakfast was okay, but it was so much better pre-Covid with more choices. And sadly, the nightly reception has been ”enhanced” away. The hotel is in a great location with lots of restaurants, a Target, etc. But remember to bring your ID, especially if there is an event at the arena. The coin laundry was very cheap and it even takes credit cards. Machines worked well. The shuttle back to the airport was fine.

Back here after a few months, and the level of service standards appear to be lower. Firstly, your status with Hilton is not recognized, and you don't get credit/points for your stay. When I got to the room the bedsheet looked unmade, i.e. it was very wrinkled...as if it had been slept in. While there was no malodorous condition, it did not look made. Changed rooms, and the second bed was just as bad. The front desk staff explained that the sheets were cotton, and that's how they look. Well, it's not my first trip, and I've been around.....I can tell the difference with a bed that's been made, and one that looks like it was just a rush job. Breakfast was so-so, the spread is nothing to shout about, pretty boring stuff actually. Fitness room was adequate, but the treadmills need to be either replaced, or at a minimum, maintained. Some keys on the control panels need to be fixed.

The location of the hotel is good as it is within walking distance from the exhibition hall, but it is a bit far from downtown. Breakfast was good, and I think the main building is better than the tower building. The staff are friendly, but there is an extra charge for early check-in and late check-out.

My child's wedding was there. The hotel staff at the event were very helpful and friendly, and we appreciated them. The event itself was lovely and it was set up as we requested. I am giving the ”very good” rating because of that. But, regarding the room we stayed in, we had no hot water in shower for two nights - so we had only cold showers as we dressed for the wedding. Planning was also more difficult than we would have hoped/expected, because the designated caterer for our event (which was a large part of why we had chosen that venue in the first place) changed less than three months before the wedding and we didn't have a menu with pricing until 6 weeks beforehand (the day before invitations had to go out). It isn't clear when the hotel knew about the change, but it never notified us (we learned only when the ”old” caterer told us), and the process led to a lot of last minute stress, and increased costs. Finally, the hotel billed the bride and groom for a room for a night they did not even stay at the hotel; when we questioned that we were told the charges would stand because they hadn't notified the hotel 72 business days in advance (further in advance than the caterer was even set up). In addition, the hotel had agreed to comp us another room but that did not occur because we initially had given the hotel the name of one couple we thought would stay in that comped room - when we learned that couple had not stayed at the hotel overnight, the hotel was unwilling to switch and provide the cost of the comped room to another guest (or even to offset the charges to the bride and groom for the room they did not use, as noted above). We were frustrated by that intransigence.