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Lovely resort but management has REAL issues with having there cleaning staff properly clean and disinfect the rooms. I took pictures to show the cleaning staff didn’t even wipe down or disinfect the desk in my room. The last guest’s bill (with all of there personal information) was left on the desk from the previous guest. If they didn’t even sanitize the desk, you can’t help but wonder what else wasn’t properly cleaned. This is unaccrptable during a pandemic. Also NO toilet paper was in the bathroom. Of course you do not realize it until you need it. For the price of this resort you expect a clean from and toilet paper.

While researching hotels, I visited this property a month before my arrival to make sure the accommodation would work for my purposes. At that time, I was shown a specific layout for the 1 bedroom queen beds configuration. The front desk attendant specified the description of the room that I should book when I made the reservation. I made the reservation based on their information and the room I was shown. A month later when I check in, I am given a room half the size of the one I was shown. I tell the front desk that it was not what I was told and I am unhappy with the room and I need the bigger room. The gas let me and told me that they had already given me the biggest room they had. I'm not kidding when it was literally half the size of the one I previewed. I walked the front desk attendance to the door of the room I was shown and was assured that those rooms are the same size and they couldn't be shown to me at that time because they were occupied. I had to cancel most of the event I had planned due to lack of space and lost revenue I would have earned giving a workshop to paying pupils. Complete bait and switch. Avoid this property.

I made my annual return to Clearwater for Phillies Spring Training games and my trip is not complete without staying at this wonderful location. It's always great to see the friendly faces year after year and the excellent service they provide (Stephen, Dawn, Dan, Joe, Andrew, Carlos) and a few others whose names I cannot recall(sorry). Front desk staff always professional and helpful; maintenance crew always handy to resolve any issues with the room. I had a room on the 2nd floor (228) overlooking the pool area. Everything worked well - no complaints at all. I love the private balcony! For longer stays, housekeeping is every 3 days unless requested otherwise - they do a great job. Breakfast is still served in the conference center - gloves are provided to wear when handling certain items. Some people didn't wear them but I did for safety reasons. Plenty of items to choose from and items were well-stocked throughout the morning. Pool area was very clean and well taken care of with plenty of lounge chairs. It's always hard to say goodbye to these fine people when it's time to go back home, but they know (and I know) that I'll be back next March!

Stayed here for a little over a week. Clean rooms, friendly staff. Nice pool area. Location is kind of away from a lot of things but there's some nearby Latin Shops and a great breakfast place right next door. The room stayed clean and well stocked. Very quiet laid back area for reasonable prices. Pets are welcome and they even have what used to be a Dog park in the back behind the building next to an old tennis court. They are renovating right now as well. Breakfast in the front office was pretty basic...cereal coffee...fruit...danishes and yogurt. I recommend this place...new management is doing a great job. 🤗😁

This hotel is a dump. The rooms look like something out of a movie about cheap **********s and their johns--old smelly carpets, broken furniture, door safety latch that was actually missing, bathroom fan like a Harley Davidson. There are so many better places to stay in Clearwater, and we wish we had. The last straw was that we were told to bring our dirty sheets and towels to the check-in counter because there wasn't any housekeeping service.