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Breakfast is good, much better than the average American breakfast, but because there is a service staff, it is necessary to pay a tip. There is a swimming pool but it is small. There is a golf course behind the hotel and the environment is ok. There are a lot of shopping spots around, I didn't go shopping, but it still feels very convenient. Parking is convenient and free, which is good. However, the room was normal, the front desk was a little brother, and there was no baggage, and almost no waiters were seen. On the night of the National Day, the citizens of the United States moved to the small bench to watch the fireworks, occasionally accompanied by cheers, and then the earthquake in the middle of the night, woke me up.

Loved our stay it was perfect 5 star and I didn’t even go for breakfast. It was super clean new and comfortable!

Don’t stay here. We had a horrible experience, and based on everything we’ve seen, you will too. I stayed here for 3 nights with my cousins and boyfriend, as we were in the area to visit Universal Studios and LA in general. Yes, we chose a cheap option. But I never imagined we would get treated so unprofessionally. $404 for 3 nights and 2 queen beds. If I had known what we were getting into, I would have gladly paid another $250 to upgrade to the Marriott for 3 nights. The entire establishment is dirty, dusty, stained, with peeling and cracked paint and wallpaper, stained window curtains, sticky gum on the carpet of our room, stains on the bedding, the shower just entirely lacked the drain cover so you can see straight into clogged, dirty hell. We were here for 3 nights, with 4 guests. We forgot to bring toiletries like shampoo and conditioner and body wash. But the bathroom of our room, there was a sign that said if we forgot any basic toiletries, they would provide them to us free of charge. So we went to the front desk and asked if we could get some toiletries. The young man at the front desk opened his locked window, stared at us, we asked him for the toiletries politely, then he didn’t say a word and scrambled through a box underneath the front desk. He gave us two small, unbranded bottles simply labeled “lotion”. We asked, “is this lotion? Do you have shampoo or conditioner or body wash?” And he said “it says lotion but it’s not lotion.” Looked a little more, and then said “oh, yeah, it’s lotion. I guess that’s all we have”… so we went to Walgreens at like 11pm down the street to buy some travel toiletries. We recognized another guest at Walgreens presumably doing the same thing. The entire exchange was incredibly awkward and unhelpful and just weird. At the end of each day, we would need 4 towels. The second day, we went to the front desk for towels. They said they don’t have towels at the front desk, and that they will send some to our room. At our room, we saw the cleaning staff, so we asked them ourselves. They gave us 4 towels, and asked us to bring our dirty towels out. Didn’t think anything of it. The next night, we called the front desk for four (4) towels to be sent to our room. They said we need to go to the front desk for that. Which is weird because they said the opposite last night, that’s why we called. Anyways we got there and it was the same young man. He saw us, said nothing again, and we asked for 4 towels. He gave us 2 towels and said nothing. We asked “do you have two more towels?” He said, “no, that’s all we have. Didn’t you get your towels replaced?” And we said yes, but that was yesterday and we used those. And he kind of just shrugged and didn’t say anything except going on to confirm if we had received towels already. So we just took the two and went on our day, just planning to share our two towels between two couples. Which we shouldn’t have to do at a hotel lol. I do not understand how a hotel with 50 s

We had a great experience. The staff was super friendly and helpful. I enjoyed the breakfast. I had an omelet and waffles that didn't disappoint. We didn't have any towels in our room but it wasn't any reason to ruin our stay. We asked the staff and they supplied us with what we needed

We frequent Embassy Suites quite often. We typically stay at the Embassy Suites in Glendale. Due to the Rose Bowl Parade, we stayed we decided to try out the Valencia Embassy Suites. Overall, we really liked it and would definitely stay again. What we liked: - Room. The room is a suite of course. The bed was actually really comfortable. Room looked newer with little wear and tear. - Suites. The rooms are suites as opposed to rooms. - Staff. Staff is friendly and helpful. - Breakfast. This was free hot breakfast with the custom omelets station (not every Embassy Suites has one). - Courtyard. Instead of a large gathering place or koi pond, the center courtyard is actually a large outdoor pool. - Location. Located right off of the 5, just down the street from Magic Mountain. - Room Service. We called room service for extra towels and they responded within 15 minutes. - Cleanliness. The entire building/property was very clean. - New facility or newly renovated. It doesn’t look worn in any way.

If I have anything that I believe needs improvement, I try to put it first so I can end on a positive note. The snack bar behind the counter at the desk is very limited. I would have liked to have seen milk and a larger selection of snacks. That's pretty much the only thing I would say needs improvement, in my opinion. Now for the the larger issues that I believe are important when choosing a hotel. The staff couldn't have been any friendlier and accommodating. They were great! The rooms were clean, modern and the showers had enough pressure that you didn't have to run around in the shower to catch the drops to get wet. It's a quiet area, yet you can see the interstate from the hotel. It's back from the freeway enough that you aren't really aware of how close it is (probably less than a half mile).

1. The breakfast is delicious and rich, and the coffee you make yourself is delicious! 2. The laundry room is very convenient. There are a lot of machines, suitable for people who are on a road-trip to do laundry in the middle 3. The hotel also has a swimming pool! 4. It's right next to Six Flags. I suffered from heat stroke. I went back to the hotel and took a nap to continue playing. It's only five minutes by car. 5. There is also Walmart McDonald's next to it! is a good neighbor hood 6. The rooms and hotel are very new! The beds are very comfortable! Had a great nights sleep! The kitchen is also huge, as well as the living room!

It's very close to Six Flags, the hotel is very clean, and it's nice that there are many restaurants nearby that can be ordered through DoorDash! I didn't eat breakfast, but watching people eat it, it looked quite delicious and was being used a lot. (This is a Hook burger delivered through Door Dash.)

Stayed as we were visiting Six Flags and very happy with this place. Room was spacious, clean and really nicely furnished (fridge, microwave, large TV) and has ample parking at the front. Staff are lovely and have free coffee available in the morning. Short drive to shops, restaurants and take out outlets so no complaints. Highly recommended.

The staff was welcoming and helpful. The hotel was extremely clean and decor looked new and stylish. My only disappointment was the continental breakfast. If I stay again, I will bring earplugs for the early morning train that runs by the hotel.