The Convention Center and hotel are set in beautifully landscaped grounds, with acres of free parking. The decor in the public spaces is elegant, comfortable, and timeless. Digital check-in worked flawlessly and we had no need to speak to staff during our stay, using the digital key in the Marriot app to access the room. Our room was spacious, spotlessly clean, and very comfortable. Our disappointment started at around 1am, with a persistent vibration in the walls of the bathroom, loud enough to wake us. Fortunately it only lasted for 15 minutes or so. When we took our showers the next morning we thought at first there was no hot water, but after around 5 or 6 minutes the tepid stream became slowly warmer - and the nooise in the walls returned in earnest! At one point the pipe noise exceeded 72 Db according to my phone, and changed depending on how we had the tub faucet set. The vibration through the walls was fairly intense!
Aside from the noisy garbage truck early on a Monday morning, it was great! Comfy beds, clean rooms and a bartender willing to use his phone to google drinks! Lobby was well kept. We used our daily Hilton my way perks to have a drink at the bar at the end of the day. Nice added perk, I always try to stay at Hilton properties. Only complaint was the cable tv sucked, the guide didn’t work and channels were labeled HBO were actually Showtime…so not a real big deal.
Courtney, the front desk host was the kindest and most accommodating I've experienced in a long time, maybe ever. The level of service at this hotel is outstanding. I am considering staying at this company more often simply due to the employees. I hope it's the same at all of them. The rooms are simple, condo style. They have everything you need and I didn't experience any issues. The pool, grill, basketball and breakfast areas are all clean and well managed. Breakfast was sooo good!!! Courtney was the highlight of my stay here!!
Excellent
103 reviews
4.4/5
Price from
₹ 9,810
per night
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The Homewood Suites by Hilton Chicago-Schaumburg hotel is located in the heart of Schaumburg, Illinois, the premier northwest suburb of Chicago. Schaumburg, Illinois is 30 miles from downtown Chicago and 13 miles from O'Hare Int'l Airport. Schaumburg is home to many major corporations such as Motorola and Zurich American Insurance as well as Woodfield Mall, one of the nation's largest retail centers with over 285 stores under one roof. There are 100 restaurants within a five-mile radius of the hotel along with many sights, attractions and activities for all to see and enjoy.
The Homewood Suites by Hilton Chicago-Schaumburg is an all suite hotel that offers a suite alternative for the traveler that expects all the comforts of home at a great value. Guests at this Chicago, Illinois area hotel can enjoy the daily complimentary Suite Start hot breakfast.
Whether staying a day, a week, a month or longer, the Homewood Suites by Hilton Chicago-Schaumburg in Illinois is right for you.
Make Yourself At Home at the Homewood Suites by Hilton Chicago-Schaumburg hotel in Illinois!
We had set up a ParkSleepFly to park our car for 2 weeks while we flew out on a trip. The cost was $258. They took us to the airport done well. When we came back from our trip, I called the hotel to send the van to pick us up. The instructions they gave to where we would be picked up behind the Hilton Hotel. My wife and I pulled four bags to where we were directed by Hilton. After not finding that, we were connected directly to the driver by phone. We worked with the driver from the hotel, and we offered an alternative location to meet to us. After 2 hours trying to connection, we realized we needed to go to the hotel. With only one large taxi left, and the driver took advantage. By the time we got to the hotel, the taxi charge was $83.10. The following morning, we met with the hotel Manager. The conversation was cordial. We mutually determined that O'hare had changed the process for where the van should go. That changed occurred during the two weeks we were on vacation. So at the end of the conversation, we mutually concluded that we had done nothing wrong, but it got us in the wrong location, and our efforts to work with the driver did not get us connected. Af the end, we asked that the hotel would pay the $83.10 taxi fee because is wasn't our fault, and the hotel failed to deliver us to the hotel, as required by the ParkSleepFly that we had paid. The manager said that she was not authorized to pay the $83.10.
Stayed here on the last day of a business trip, catching a plane the next day, and returning the car, so I lived here. It is also very convenient to eat nearby, there is a mall not far from driving, and there are many choices. The next morning, because I had to take a long flight back to China, I ate a big breakfast, very good!
I absolutely will never stay here again. It’s a terrible hotel. Absolutely out of date. The pool was down and I had a “me” night looking forward to swimming by myself with none of my family around and it was closed for maintenance. There was a red stain on the wall looks like blôöd. I did post a pic but I don’t know if it’s going to show. The tv is slow as all heck. It took forever for it to respond and they don’t have a guide to see what the options are. They don’t have room service even though the site said it does. No tea in the room however there is coffee for those who drink. The room is definitely lacking any current style. The elevators button has to be pressed 3 times on the 3rd floor. They were also running low on the great warm cookies everyone is accustomed to receiving while checking in. I got a vegan one. No hate to those and glad they can accommodate but come on. Not even the thing you are known for? The phone was so old it was funny. For a busy hotel you would think they would sink some funds into to actually accommodate ppl while traveling or having a person night out. I am pressing the guide button to bring up the channel options in the picture of the remote and the tv. Notice it says unavailable.
The staff was fabulous, food was really good, and the place was clean! A great location in Schaumburg! Close to everything!! The room was really nice… Only things were that the fridge was noisy at times and the shower occasionally made noises… The fridge didn’t wake us at all though, so we didn’t really mind… The pool was smaller than expected and closed for maintenance/cleaning on a Sunday morning, which I didn’t think was the best timing. Kids were bummed of course as we didn’t get to use them and it’s one of the reasons I picked this hotel… Overall, we would still choose to stay here again should we come back to Schaumburg area…
106 reviews
3.9/5
Price from
₹ 8,482
per night
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4.5/5
Excellent
JJaime FredricksonVery clean. Loved our King suite, especially for the price!!! Food was good, but they had a bit of a hard time keeping up with hot items being stocked... It was pretty packed though, so it was understandable. They kindly gave me a late checkout so the kids could swim after breakfast... Pool is a little small and we're always a fan of a hotel with a hot tub (which this one doesn't have), but it was clean and did the job for the kiddos anyways. Overall, one of the best Hamptons we have been to and we will definitely go back when in the Chicago area.
GGuest UserThis is my second time staying at this hotel. The staff particularly Mohamed at the front desk was very kind and helpful. Hot breakfast that is warm and inviting with wide variety of dishes. Location, location and location…walking distance to the Woodfield Mall on a good day. In my opinion there is no better place to stay if you plan to stay in Schaumburg.
PPratik TEverything about this place screams focus on the guest. I stayed here two nights and the front desk and bartender were amazing. I never felt so welcome in a hotel before. I would definitely recommend this over some of the other Marriotts or Hilton hotels in the area.
SseydaekincI've been here before and I'm here again. I would like to thank Lorenzo, one of the employees, for his helpfulness and hard work at every visit. He is really always a smiling person and very, very professional in his work. Every time I come here he is always smiling and comes up to me with his calmly voice asks me if I need anything. He is so kind thank you
XXINGLINGThe hotel is clean and tidy, the parking is very convenient and the staff is friendly. Breakfast is not bad. There are many families with children. A credit card pre-payment of USD 50 deposit is required before check-in and will be returned after departure.
麦麦哥The room is good, no smell, the hotel is quiet, parking is convenient, there is a bus to the airport but we have no experience with a car. , Breakfast is average, the overall price is very high, the price is not expensive
BBao LongAfter a business trip, this type of hotel can be rented for a short period of time. There are simple cookers for cooking, but they are very simple. The room is not very big, it is still quiet, there is a shopping center around, except the hotel network is not very good, the other overall is good, the price is cheap.