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We always enjoyed this place when our daughter attended Gonzaga and we still do! We hadn't been back to Spokane for over 10 years but the Oxford Suites still was our perfect go to! We were able to get a shuttle ride from the airport and enjoyed the evening beverages at the hotel as well as the breakfast! Also, the walk to downtown Spokane and Gonzaga is very nice along the river.

We had a few minor problems with our room, no remote, not totally clean room, but it was remedied by the staff. The location is central, but homeless people and police activity on the street. That said, the best hotel in town is in the next block. Overall I thought it was fine and I liked walking to the Steam Plant Restaurant and to a coffee place in the morning

The room was clean, the hotel provided free breakfast, not many patterns, egg bacon breakfast sausage, sandwich bread, yogurt, fruit, juice, but nutritious, enough for any esophagus. Free coffee and tea 24 hours, print service, free first 5 pages. There is a free ice machine in the corridor. In addition to accommodation, these additional breakfast drinking water services are very practical. The indoor flat screen TV can watch satellite TV, although there are many programs, but many advertisements. It is better to bring your own HDMI line, connected to the computer to find video viewing online. The bathroom is clean and hot water is sufficient. In short, the stay is quite comfortable. Best Western, I have lived in several cities and I have a good impression.

We had reservations made through the hotel's website, but when we got there to check in at 3:30, we were told that our room wasn't ready. The staff member took my ID and credit card, looked me up, and then literally started yelling at me that there wasn't a room ready yet because they had been full the night before and were understaffed and unable to clean all the rooms in a timely manner. We did not understand why she was yelling at us, but when we asked when they would have a room for us she told us very angrily to come back in an hour. We returned at 5pm (check-in is supposed to be at 3) and had a very similar experience with a different staff member, who also got very belligerent with us and denied us a room after we stood in line and watched several others get their rooms. It was after 6pm when they finally gave us a room, and only because we did the online precheck in the hopes that it would secure us the next open room. It's unclear why the staff wouldn't do that for us (we had asked at 5:00 and got yelled at more), or at least explain to us that we needed to do online check-in if we wanted to get a room before 8pm that night. They were incredibly rude to us multiple times and treated us like we'd done something wrong even though it was absolutely their fault. We feel pretty strongly that if you can't staff your hotel it's probable that you are not paying your staff enough to attract workers. And either way, if you can't clean all your rooms, DON'T RENT THEM OUT. This problem should be the HOTEL”S problem, not the guests'. And no matter what, your staff should be trained to be apologetic when they can't do their job, not belligerent. Worst hotel experience I've ever had. After all that, the rooms were nothing special and the hotel was very noisy and difficult to sleep in because you hear every little footstep above you or door open and close in the hall.

I was in town to visit family and had a nice safe haven at the Hotel Ruby! The staff was exceptionally kind, the room was clean and cute and the rates were really good. The location was great, I enjoyed getting up in the morning and going for a nice walk to grab coffee. A really good home base!

I was in the week of October 16-22, for a conference. The hotel is a fantastic location, in front of Riverside Park, which is the centre of Spokane, two steps from the congress centre, which reaches walking by the Centennial Trail, a path that costs Spokane River for 38 miles eastward. West. It is advisable for those who have to go to work at the congress centre. They also have the Starbucks in the lobby, and the strippers of long chairs in front of the TV, always in the lobby (very Stefano? :-) The rooms are clean and comfortable, soft and large beds, as in the American style. Then Spokane is a city in the midst of a fabulous nature, in the amazing Washington State.