Search Best Hotels in Thonotosassa

Spent a night at the Hilton on the way down to Florida. The place is dated and in need of some repairs. Musty smell in the room. No ice machine on the 5th floor, the one on 6 doesn't work, had to go to 4. The side door is propped open, the swipe card reader doesn't work. Not very secure. Stains on the carpet as you walk in the side door, small tv compared to their competitors, smaller fridge/freezer than competitors. The name used to be upscale accommodations, but that isn't the case anymore, even though the price is still up there.

This hotel is an absolute Gem! We have tons of family in the Tampa area and this hotel is our absolute #1 choice anytime we visit. It’s literally located a skip and a hop off the Fletcher exit exactly where we need to be. The hotel is located near almost every major attraction in the area including the University of South Florida and the Busch Gardens theme parks!! The cleanliness of this property is superior and the rooms are extremely spacious while traveling with our kids. The staff at this hotel are extremely courteous and always there to make our stay pleasant. Sheea Hicks went above and beyond to acknowledge our Titanium Elite status and upgraded our suite. Sheea always makes sure to check in with us throughout the stay and make sure it’s as pleasant as possible. If you are coming to stay in the Tampa area don’t think twice about the Courtyard on Fletcher.

we went to check in at 3:30pm and our rooms were not ready due to a delay in cleaning. so we checked in later than night. both of our 2 rooms had food crumbs on the floors, not to mention the many stains on carpet and shower curtain. we found long black hairs all over the bathroom floors. we notified management 2 times and they would not offer to resolve the issue. no room change, no offer to clean it up. the management just writes generic responses to the reviews on here, but does nothing to rectify issues. do not overlook the negative reviews like we did. this hotel is FAR from a 3 star. book elsewhere!

This place is remarkable. I chose this location because it was close to Busch Gardens and offered a free shuttle to the park. The hotel staff was friendly and accommodating, allowing us to check in early. The shuttle drivers were as friendly and helpful as the hotel personnel. The rooms were very clean, comfy beds, plenty of clean, fluffy towels and a thermostat controlled air conditioner versus the noisy wall units. I was a little worried being placed next to the elevator, but I never heard it working. Breakfast was warm and ample with the food prep staff standing by to monitor the supply. This hotel also partners with Moffitt Cancer Center, providing shuttle transportation for patients and families as well. Their friendly and patient attitude shows respect for their travelers.

We were in Sept,26 during Hurricane IAN and thanks to the management and all its staff we spent a night at the hotel with all the attention we needed, especially the care and attention of the manager, Brenda who was very friendly and attentive, her employees attentive and helpful. In all the time that I have lived in Tampa I had not been in that hotel but if I needed it or recommended it that is A + because of the situation of this emergency but because i felt at home and without counting the breakfast that in any case A, hotel i had expected to find ,wao that was amazing ,in other hotels where i pay more only give you an orange and coffee , lol in this i felt like in ihop and more ,i congradulate you and every time you need or have to recomend them this will be the hotel ,you will choose,thanks to all in special brenda the manager her very attentive and helpfulmanager a pleasure . , LUIS A.

DO NOT STAY AT THIS LOCATION!!!!! Went to stay there and the room was nothing like the pictures on the web site. They have a sign posted on the window to the office that cleary states that you have 10 minutes to cancels you reservation for a refund, I was back in 5 and canceled the reservation to find out that they have a no refund policy. This place is a rip off Stay clear of thos hotel Its not worth it

Pros: Quiet location convenient to major highways and area attractions, nice common areas, spacious suites, reasonable rates. Cons: Front desk staff not exceedingly friendly, odd suites layout, thin mattresses. This Hilton Garden Inn makes a good first impression with its charming, high-ceilinged lobby and quaint corner bar, and truth be told there is nothing outright bad about this property. The location directly off the highway (but tucked within a quiet office park) is convenient for area activities, and we all got a good night’s rest in between destinations. That said, there are some minor things worthy of criticism. Three times I needed to speak to the front desk staff (checking in, requesting bedding for the kids sleeping on the pull-out sofa, and checking out) and the lone employee was on the phone booking reservations for callers. Isn’t that what the Hilton reservations number and website are for? And if not, an additional staff member to handle this task so guests don’t have to wait to speak with someone would be welcome. Also, our suite had an odd layout with a separate kitchen area blocked from the living room by a counter and narrow double door placed directly next to the main door into the unit. Meanwhile, the bathroom was located within the separate bedroom, meaning the kids needed to enter our room to use the bathroom in the middle of the night while we were sleeping on our thinly padded mattress (every other one-bedroom suite I’ve ever stayed in has offered separate access to those sleeping in the living room). None of these were deal-breakers, but instead unfortunate quirks offset somewhat by the reasonable cost of staying at the property.