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This is our 3rd time staying at this location. The staff are always pleasant and helpful. I have to shout out the valet service. Corey and Eric were especially helpful and professional. They seamlessly navigated a congested roadway to ensure that we were able to get out safely and our car was safe as well. This team is top notch and we appreciate them.

Breakfast has been booked but no breakfast, poor service

The hotel is new, clean and there's a very nice breakfast. It's a city hotel, so the room was smaller than other Hampton Inns, but comfortable with nice amenities (fridge, microwave, coffee maker, usb ports) and a big TV. Home2suites shares the building and the floor. The self-parking is expensive ($20/day) and is a walk up a hill to a public lot.. The valet staff was nice and let me unload and check-in before parking. The front desk staff, however, was remote and unfriendy. It wasn't explained how parking worked - other than that the charge would be added to the room. It meant a trudge back to the car in a thunderstorm to get a ticket previously left in the car. It is to be validated at the front desk. I won't be going back. There was no maid service for a 3 day stay. Service is supposedly ”every other day.” I had to ask for extra towels and put trash outside the door when the baskets were full. (I also know nose rings are popular - but people wearing them are hard for me to look at. After seeing too many kids with runny noses, what looks like metal buggers coming out of people's noses, gives me a startling bad physical reaction - Sorry - can't help it.)

Second time staying here and got a different style room: thankfully this one didn’t have a weird scent, but I did miss the warm lighting on top of the bed frame that the last one had :( The rooms use bright white LEDs… which is fine! Just not the preference for my eyeballs. The TV in this room actually worked correctly though! Warm buffet breakfast is nice! Staff was friendly as well!

I drove to MD, to visit my daughter for Thanksgiving in Towson. I stayed in one of your Days Inn in Towson MD. It was horrible, the first room I was placed in was in shambles and not the items advertised. The second room had old yellowing linen with large stains on the sheets & holes. The bathroom had an odor, black mold and was dirty. The door is not able to stay closed due to the knob hanging off and the door split open. I would not have stayed except that I checked in after midnight. The cost of the room considering the state of both rooms needs to be $5.00 because we were indoors. I have numerous photos of rust mold, sheets broken doors, mysterious fluid dripped down and stained the walls, and general disrepair. I slept in my clothes on top of the sheet that was placed on top of the dirty blanket and a towel over the pillow. I checked out and moved to another hotel in White Marsh MD for the rest of my stay. I would like to forget about this horrible stay, but they charged my card for the entire reservation which was 4 additional days and charged me an additional $93 for the night I stayed. I am now fighting with them to recoup the remaining $370 which I did not use. They are nasty on the phone and hung up on the Expedia rep when she called on my behalf. I would give them a zero if possible. I am writing this to assure that no one else gets fooled by false and misleading internet pictures of this partial homeless shelter. Oh and it is in the worst neighborhood to boot.

The hotel badly needs upgrading. The carpets look as if they have been there forever, and the breakfast area could do with some improvement. The muffins were out and uncovered, and there were no tongs to serve them. There were no forks available either Saturday or Sunday, so guests had to improvise. The bedroom was large and clean, and the bathroom was also clean. Unfortunately they seem to have a roach problem, as there was a dead one in the dining area and one in the lobby. They were cleaned out, but it’s a bit gross to see them ( little ones to be fair) upside down on the floor. Also outside the front door there were a number of dead ones. Maybe I’m being unfair, and maybe the hotel had just been treated for bugs, but one in the dining area is actually unacceptable.

Please read reviews before considering this awful place. Very big scam and pictures are not acurate. i booked through and paid through *******. There was no lobby open, just a small space with thick glass that smelled of pot. They took my license and came back and said they had no rooms. I already paid, he said i would have to pay 18 upgrade for a different room. i demanded a refund or my room he would not, I argued with him for a long time, he would not even look at me, the two customers behind me booked 3rd party, however he had a room for them. The one customer came back and said he gave him keys to a womans room and she was getting dressed. I couldnt stand the pot smell and feared for my safety I found another very nice hotel. ******* would not refund my money because the attendent said he told me to come back in 2 hours. I believe it was definitely Gods intervention. I may have lost my 78 dollars, but would've rather slept in my car. Attentdant was mad and lied about not having my room because he wanted more money. However, he didnt try to scam the man 2 behind me that booking through a different third party, same room. I usually do not leave reviews but, PLEASE DONT LET THIS BE YOU

This hotel is below normal Marriott standards. Marriott has hotels in many price ranges from luxury to super economy. This hotel misses the mark. We ordered a king bed (platinum member) long before arrival & we’re told our 2 queen room was all that was available (after we discovered . The clerk seemed unfriendly & annoyed. Sorry, we won’t be trying any other Delta Marriotts

The chain hotels are usually just that, nothing special but just fine otherwise. This was a lovely surprise. I travel 50+ nights a year and have pretty much done so for ~40 years. I know hotel rooms. My wonderful experience at this Holiday Inn began entering the lobby. Bright, welcoming and beautifully decorated for the holidays. The experience continued at the front desk and all the way up to and into the room. I want to especially call out Lori at the front desk. What a special person. Sometimes it's the little things that make your stay. My ”little” thing here was a ”close elevator” button that responded immediately. Fabulous! The room couldn't have been nicer. Clean and fresh throughout. Super comfortable bed, great HVAC system and for maybe the first time in my career, all the plumbing fixtures worked flawlessly. Amazing. I claim to be able to find something wrong with every hotel room I enter without even trying. I have a trained eye. There was nothing wrong in this one and I spent all day in the room working in between my two nights there. I'll definitely be back. Thank you IHG Timonium.