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Love this Aloft for the location to the highway, great staff and even with the renovations they staff had the place looking great. That you allow pets and placed us on the first floor makes it easy to get our dog outside with riding elevators

Had a great experience checking in with Jennifer. She was having to multitask but didn’t miss a beat. After checking in and getting settled Mr John Perez handling the bistro and bar better then a pro. He was very friendly and personable. I ordered the wings but they didn’t have the sauce I was hoping they had. Well John got with Jennifer and they created and awesome sauce to die for. Needless to say they created an experience that will make me return. Such customer accommodation and service is few and far between but this place exceeded all expectations. Do your self a favor and stay here. If you do say hi to Jennifer and John for me.

Booked is a one-bedroom kitchen apartment with a hall, came to the hotel standard room, Ctrip what to book. Looking at your reservation picture today, I still have 4 people in the suite. If someone booked this hotel, would you still be a standard room for two people? Are you deceiving others?

Very nice friendly staff very clean facility and enjoyed myself very much

There was a prolonged heat dome over Oklahoma a couple of weeks ago and it was no time for a hotel's AC to be having problems, but alas that was the case with the Aloft Tulsa Downtown. Two rooms we were given on the 10th floor had thermostat set to 68 but room temperatures of 79 and 81. Then we got moved to the 3rd floor, which was good the first day but then had the same problem the second day. The afternoon/evening desk person was nice and apologetic each time we came with an issue. Eventually a maintenance guy came up to the room at 10:30 at night and worked on it for a while. He managed to get it to where the temp would top out at 75 or so, which was livable. But it wasn't just a room issue; the whole hotel seemed to be struggling, as corridors were not cool and the desk people were keeping the lobby door open and had a large fan blowing at them. Otherwise, the room was clean and enjoyable, with a high ceiling and plenty of boutique touches similar to other Alofts. One of us didn't like how the bathroom was arranged with a sliding door and no good place to put the bathmat after a shower. The other of us was okay with the layout but didn't like that the middle position of the bathroom faucet gives hot water to drink. There are food items including a variety of items for breakfast on sale in the lobby. There is a pool that guests seemed to be enjoying and an outdoor table area and patio from which we could watch sunsets. The morning desk person had lots of interesting advice for things to see or do in Tulsa or outlying areas. For what it's worth, the Apple Maps app has the wrong idea where the hotel is and will take you to location that does you no good. You need to go to Denver and Fifth, then past the Tulsa County Central Library, and that's where the entrance is. Then once you've found it, there's a gate that has to open for you, both entering and leaving. And if you're just out for a walk, there are different gates for a human to use, which require a code to get back in - be sure to ask the desk person because they don't inform you otherwise. The reason for all that security may be the immediate area, which is not that appealing. Despite being the downtown, there isn't much going on there, even on weekdays. And sadly there is a homeless problem in the area, especially in front of the aforementioned library (which is a great facility if you go inside). About the most normal activity comes in the morning when lawyers and others enter the Tulsa County Courthouse which is opposite the library. Now maybe the area is more active when there is an event at the BOK Arena a couple of blocks away, or a convention is taking place at the Cox Business Center right behind the hotel, but when were there for three days, the area was just not happening (in stark contrast to Bricktown in OKC, where we had been previously).

There is a shop near the hotel, which is helpful. The correspondence of the staff is relatively kind. The hotel restaurant was nice. I was satisfied with almost everything.