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I booked the bridal suite for my wedding with the intention to use the jetted tub to relax the night before, but I did not receive this room. Instead, I was given two adjoining rooms for some reason. Julianna, who had set up my room block, never responded to any requests for contact from the staff or from me. It's been over a week and I still haven't heard from her. Fortunately, I was refunded for one of the nights, but no one ever actually informed me of this (I found out through an automated email). This was a big headache to deal with the night before my wedding! For positives, the rooms themselves were great - clean and spacious. The courtyard was a lovely space to meet with a few of our other guests and I appreciated that we could bring our own food and beverages. All of the front desk employees we interacted with were very nice and helpful.

I loved using the Wilshire for my wedding hotel block. We had a lovely welcome dinner for our out of town guests which was so not only convenient, but also lovely. Food was a buffet, we had a bar with beer and wine, and the lighting/atmosphere was beautiful. Not everything was perfect (things happen) but the customer service went above and beyond. They made sure to correct their errors, give refunds where appropriate and were so kind and made me feel much better. The lobby was also great for larger groups to gather and enjoy some extra time before and after the wedding events. I would definitely recommend them!!

The most upscale hotel in the Montclair area is not the same type as a five-star hotel. It was converted from a villa with more than 100 years of history. On the first floor is a small living room where guests can meet guests. Surrounded by luxury villas, the scenery is beautiful. Breakfast is not suitable for Chinese people. You can go nearby for food.

Arrive at the hotel more than 3 hours early (usually check-in after 3pm), the front desk gentleman still checked us in very neatly. The elevator upstairs feels like a few years ago, and when I enter the room, I suddenly feel more cheerful. The hostel’s rooms are spacious and equipped with complete facilities... refrigerators, microwave ovens, safes, TV sets, hair dryers and irons, hot water and air conditioning are also good; breakfast is 7:00-10:00, with bread and homemade waffles Cakes and juices are the main ones; if you want to eat something else, there are fresh fruits and milk food in the nearby supermarket and ritd aid pharmacy (about 100 meters), as well as fried rice noodles and fried rice in a ”Hongchang” Chinese restaurant. They are all delicious. Most of the guests in the hotel are black and Indian. During the three days of staying, they also met a few Chinese. It is estimated that they took their children to take exams nearby. Fortunately, they stayed for a short time and try not to go out after dark. It was safe and smooth.

這家酒店的房間非常乾淨，床柔軟舒適，完全符合我的期望。酒店的工作人員非常熱情友好，提供的服務非常周到，辦理入住手續非常順利。下次我一定會再次選擇這家酒店！

The hotel was adequate for the price but it’s definitely not fancy…I’m not sure I’d bring my family there. They did have free ************ running nonstop, which I guess you’d call that an amenity. It served the purpose I needed it to. Not horrible

I just want to say that my stay at the comfort suite in Newark/Harrison was Extremely Pleasant not only the price but one of the main reasons I return is the customer service namely an employee name Ms.Viv I must say she goes above and beyond her duty in making me feel welcome also being Extremely patient with me..so this is my first choice anytime I want to get away for a day or too.