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Had a free night with Marriott to use up and we wanted to visit Fallingwater, which we now had time to visit as we are both retired. We weren't expecting much, but were pleasantly surprised. The female desk clerk, with a southern accent, clearly loves her job and goes above and beyond to make you feel like a valued guest. Actually, we found the entrance of the hotel a bit hard to discern, but once we did, all was well. Our room was prepared with the feather pillows we like, and the temp control was easy to use. We wanted an intimate but no fuss dinner, so we prepared our dinner at home and used the kitchen to warm it up and store our beverages. It was so nice to relax after a full day at Fallingwater. I had been afraid it might be to long a drive, but after a very short drive on the PA turnpike, it was beautiful countryside until we got back to the hotel. If you had been wanting to eat out, every kind of chain restaurant, and some local ones as well, were located on the William Penn Hwy, by the hotel. I wanted something sweet for dessert, which we had not packed, but was too tired. Imagine how excited I was to see a huge platter of freshly baked chocolate chip cookies at the check in desk!! With the built up area, I was afraid there might be some road noise but the room provided total quiet. My sleep was so good, I decided to skip breakfast, but hubby said it was good. I would go here again if visiting the Pittsburgh area as it is easy to get around from this location.

I stayed here for like 2 weeks out of nowhere they decided to ban me. Probably because I kept staying on points and calling customer service to make them do their jobs ha. When I asked the reason I was ban she said my kids were rubbing the halls in the middle of the night which was a whole lie, my kids were in bed af 9/10 every night because they had school. But don’t come here It’s unkept and gross and they act like your parents telling you that you can’t have guests in your room and they make sure whoever is on the reservation is all that’s allowed in the pool! Not worth the money you pay. They need to be free.

Apparently I got put on the DO NOT RENT LIST because I checked out at 2p which my benefits as a PLATINUM ELITE MEMBER allow me to. Last year I stayed at this hotel everyday most of the year. Know the staff by name. The employee told me that the manager BRAD (who acts like we have rapport but obviously we don’t) told them put me on the do not rent list because I checked out later than 1. She said verbatim “it was closer to 2”. So mam for you wanting to utilize the benefits of spending so much money with IHG we punish you by banning you from our hotel SECRETLY so next time you return we can embarrass you in front of a lobby full of people as we kick you out our hotel and make you look like a bad customer. I’ve worked in hotels all my life I’ve never seen a customer banned for late checkout especially if they are in a tier that allows it. So obviously this is more personal and I don’t appreciate that! Make me wish I could get ALL my money back I ever spent here and replace the management! Marriott hotels for my tier I’m given 4p checkout and it’s honored EVEN IF THE HOTEL IS SOLD OUT!!!!! If you stay here it’s better if you’re not a rewards member and it’s better if you don’t come more than one time. If you start building relationships that place will screw you over. Needs new management Anyway. Most of the housekeeping staff are on drugs and you can tell and obviously they tell the manager what to do he doesn’t tell them what to do. Because you put someone on the do not rent list for leaving late means you must be scared your housekeeping won’t clean or something which means you don’t actually run the hotel. They treat non members better than members. I would never run a hotel like this.

The people at the front desk are awesome. Hotel is clean with everything you need at hand. I stayed for 2 weeks because I am originally from Pittsburgh and wanted to visit family. Not luxurious but priced right. Been there before and will go back

The front desk is very friendly, easy to find a restaurant in the area. The room is quite, I can sleep well.

The room Is a little small And it’s a little outdated but it was comfortable and nice

I could not be more pleased with my stay at this Hotel. The cleanliness and kind and courteous staff where above and beyond my expectations. I would definitely recommend this facility. It is my feeling that the 2 star rating for this Hotel is wrong, I would rate it at least 4.

There is free parking, general hotel, the double bed is bigger than the domestic one, not far from the expressway, the temporary reservation during the tour, free American breakfast is OK, you can eat

Due to the passing of a beloved friend's father, my husband and I had occasion to go to the Pittsburgh area. I had spoken to Kyarah earlier in the day with a few questions. She was so professional, kind and helpful. We arrived in the evening and because of the location, we first rode past it. However, when we were able to safely turn around, we did so, without incident. We were checked in without issue and Kyarah had made sure before she left for the day that our room was up to standards. Everything was in order. This location is an older property and could use some updating but we were accommodated beautifully. The next morning we were able to have breakfast with a nice selection of items. There were several people already in the dining area. We were able to be adequately distanced from others since Covid 19 is still here. We stayed overnight for two nights and as easily as we were checked in, we were checked out. Should we find ourselves in the area again, we would definitely consider staying here.