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4.6/5
Outstanding
TTroyAbsolutely loved this hotel. So much to do and the kids loved the pool. Grilling are was really nice to. Staff was top notch. Cleaning ladies couldn’t understand me but them seem nice
JJonathanPatrickBellI enjoyed my stay and everything was clean and efficient. I enjoyed the breakfast and everything was easy as far as check in and check out
Wow, this established has been open for 11 days as on 10/11/19. As I drove in, I was already impressed with the facility. But walking in this lobby blew me away. This feels more like an establishnent that is right under Intercontinental in the IHG family if brands. I have NEVER seen a full service Holiday Inn, Staybridge, Holiday Inn Express or even an Indigo this impressive. The room is large, exceptionally designed with the most comfortable beds I've slept on in a hotel. The breakfast was fairly basic, but still itquite tasty. Even though they were sold out and they were feeding about 200 people, the breakfast attatendances kept everything full and fresh. Housekeeping is simply fantastic. All the staff were exceptional, but I would like to point out the General Manager, Terri Aunkst and front desk clerk Oz. I was in the area, last minute, for an emergency. and their compassion, empathy and help was amazing. I will forever be grateful and will be a loyal customer from this point forward!!
SsandrarG2323IDThe hotel room is lovely. We are in a suite and the amenities are great. The room has a door and lock so there is privacy . You could have an additional guest who can sleep on the sofa bed. The bathroom has two doors and can be accessed from the bedroom or the living area. The location is close to Kroger in case you need to stock up on groceries etc. The staff is friendly. The room is clean.
JJonathanPatrickBellI had a good stay and everything was good except for they promised me a 1 check out and then the maids went crazy at 11:45 am…. And it was already so late how can you expect me to all of a sudden get out of the room when I was planning the 1 check out. Let people know the night before if you can’t!
Mmiresident51This used to be a nice place to stay, but has really went downhill. We have always stayed at this hotel but will not be staying again in the future. The hotel was dirty and in need of painting/ updates. Also, the continental breakfast isn’t complimentary anymore. I was surprised at how fast the place has went downhill in the last year since my family stayed. The light switch in the bathroom did not have a proper cover and a safety issue. Amenities were slim at the hotel, tissue box empty in the bathroom, broken soap dispenser and stains on the carpet. I think most of the recent reviews are fakes as they have one contribution and referring to the employee on a first name basis. Disappointing as this is a very nice area to stay while traveling, but definitely choose another hotel.
WWEISHUNThis hotel is also a general model, you can park the car to the door of the room, this price is a very good choice, when you can sleep for a night can also be awkward, the location is very good, there are many restaurants nearby shopping
This hotel is wonderful. Will definitely book here the next time we need reservations. Great location, phenomenal customer service. Tara Glover (sales manager) was super helpful and accommodating to getting us what we needed for our large group and everything ran super smoothly. Thank you Tara, and Team for making this trip a success.