Search Best Hotels in Woonsocket

Extremely clean ~ Great front desk service ~ Great location, right near highway ~ a walk through the parking lot to a great breakfast spot.

The rooms under Marriott are all about the same, quite satisfactory, and the location is relatively remote. There are no businesses nearby, and it feels like such a hotel suddenly appeared in the forest.

Myself and two other colleagues stayed here for a client visit. The entry was very clean and inviting and the food/coffee bar was very good. The property is undergoing renovations and my colleagues were on the first floor which has already been renovated. I was on the 4th floor which has not yet experienced the facelift. My room was clean and orderly. There were a few areas that definitely were showing the age of the room. There was an impact crack in the sink, some wallpaper was coming off the wall in one corner and the drawers were not in good shape. The room also had no USB ports for charging and therefore you had to use a wall plug/use charger which made it a bit of a pain. I was expecting USB chargers at minimum at the desk. Overall my experience was very good. Just wish I could have been in one of the renovated rooms which are, I was told, very nice. Maybe ask for that when you check in.

I’m now convinced Employees WRITE GOOD REVIEWS for guest to stay here. It’s OBVIOUS the owner of this Franchised hotel DONT care about this hotel. They don’t honor IHG REWARDS. First of all the hotel furniture is extremely old and there’s many stains on the carpet. There was also stains on the sheets. The bathroom door is too big for the tiny bathroom which make it difficult to take a shower. The air conditioner cover was broke. Breakfast was from 6:30-9:30. My husband and I came down to breakfast at 8:00. The breakfast options was limited and they had also ran out of most of the food. I wonder was it because the staff/ housekeeping ate most of the food for the guest. I asked the woman in the kitchen was she replacing anything but she said no. The front desk staff was unfriendly as well as the woman in the kitchen. She could barely speak English however she knew how to say NO! I knew it was the staff eating because they were in uniform. We stayed there one night and had to go to a better hotel.

I had the most dissatisfying stay recently at the Hampton Inn in Smithfield RI. This was a one night local getaway for me to have a little alone time, to get some work done, and to relax. I have often stayed at Hiltons but not at the particular location. Right off the bat I found the desk person to be grumpy, short with me, and unfriendly, Not to mention that when I arrived I had to wait for him at the desk as he was outside, Once settled in my room the wifi was inaccessible. I tried several times and there just wasn't a strong enough signal for my computer to hook in. Not only was this disappointing but it didn't allow me to get the work done that I had planned on doing. The room above me sounded like a bowling alley all night long so sleep wasn't possible. In the morning the tv no longer worked, Seemed to possible be a bug with the clocks falling behind or something. Then, when leaving, there wasn't even anyone at the desk to speak with - just a box to put in your plastic room key for disinfecting. All in all it was a very disappointing stay and I won't be returning,

What a beautiful and clean hotel, we had to drop off our daughter who is attending Boston College as a freshman and everything close to the college was sold out. When we arrived Margaret-Anne & Christian were at the desk they were very friendly, professional and extremely pleasant during the process. Margaret-Anne print out suggestions for beaches in the area which by the way we ended up going to the 2 she suggested. Revere & Scusset Beach it was amazing. Thank you for making this process a very amazing experience. We will be back soon

I was treated like an ***** by the girl at the front desk when I asked why the pool wasn't open she said it wasn't open until after memorial day, when I questioned this and said it wasn't on the website she mumbled something about it had to be over 60 degrees and considering it was over 70 outside it was a poor excuse..I told her I had booked the hotel because it had a pool and she looked at me like I was completely stupid! Sorry but I've came a long way from Ireland and spent a lot of money to get here to be treated like an ***** by someone half my age. I demanded a refund (which hasn't went into the bank yet by the way) and she said she couldn't authorise one and phone on Monday- I told her I wasn't moving until she found me someone who could. Miraculously after talking to her general manager she said she was authorising one. I wasn't the only paying guest asking about the pool too, while I was there 2 girls came over and asked could they not even sit outside at the pool and were told no. Ridiculous they can get away with this. I would steer clear ,the staff clearly have no customer service experience- the guy on the front desk at check in was borderline rude too - he hardly even spoke or lifted his head. STAY ELSEWHERE