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The scene was so beautiful with mountain backdrops and peaceful design. There are many options for soaking with different temperatures & setting. The amenities were clean, well kept, and plentiful. The staff were polite & helpful. The lunch buffet offered many hot & cold options. We really enjoyed the Himalayan heat rock & the cold room. We were told it was not as busy compared to the weekends or Holidays, but it was hard to truly relax in the common area, especially the soaking area. It appeared that keeping quiet reminder was not re-enforced by the staff. There were so many guests who conversed so loudly. We had to request these guests several times to respect the keep quiet rule in the steam rooms. In addition, we found it quite regretful witnessing many guests spitting everywhere, not respecting the shared environment. We also saw several guests in inappropriate attire- a few men just wore their underwear instead of the required swim trunk/suit. We found the beautiful environment being tainted by people who disrespected common courtesy which was not re-enforced for the full experience. We will need to re-consider going back.

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