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I had an amazing time the place is beautiful the service was quick and patience with me and the location is quite and beautiful I can't wait to come back again. This venue had all the feels and vibes for me I'm definitely going back soon. And the price was amaing.

Nice building with historic vibe. The comoun area are nice, but the room are just OK. Cleaness to improve, as the bathroom bin was not emptied from the previous guest No direct open window allowing a good ventilation I asked to change the room but the hotel was prentendingly fully booked

We stayed in apartment 408 and it was disappointing. Firstly the photos on the website and the actual furniture and decor are not the same. In fact, some of the photos are misleading. The unit accommodates four people, but there are only three seats provided in the lounge area, so one of has always had to sit on the patio. The one toilet seat is broken, and even though we reported it, nothing was done. The patio door lock doesn't lock, so we felt a little bit uneasy at night. The main bedroom door leading to the patio, which is a nice feature, could not be used because there isn't a key for it. And the windows definitely needs some cleaning. Whist the view from the patio on the channel leading to the harbour is great (there is no view on the main harbour as implied) the netting covering the patio is bit of an irritance. But this is understandable as it is advertised as a per friendly apartment, but it is something to be aware of before you make your booking. The net in no way disturbs the view but it will definitely give the patio a more open feeeing if there is not net. So my advise, unless you're visiting with pets, look for another apartment in PWA. The area and location is great.

My wife and I stayed at the Royal Hotel overnight, during March, 2022. We used an elevator to get to our room, and noticed a large dead cockroach lying at the entrance to one of the three elevators. The entrance carpet of our room was damp, and the other carpets and easy chairs were shabby. The curtains were not ironed, and the windows were smudgy. The bathroom basin had a good share of mould around the top of the basin. The room fridge was totally empty, and after our trip to get to the hotel, we were thirsty, but there was no water bottles in the fridge. We complained at the front desk,and afterwards one of the staff brought us two small bottles of water and charged us Twenty-Five Rand per small bottle. There was a kettle in the room, with tea/coffee making facilities. The bedside lamps were strange, and were not matching at all. The shower and toilet were in good working condition. We took the elevator at about 09h30 the next morning to check out, and the cockroach of the night before, was still in front of one of the elevators. We decided to order coffee and scones at the coffee shop. The picture on their website displays a cake stand, filled with a variety of delicious cakes. The cake stand was empty. It seems that the regular business lounges were closed. The tragedy of this experience is that The Durban Royal Hotel has always been, over many years, one of the most famous and popular hotels in Durban, that was regularly used by businessmen and international travellers to Durban. It appears that there was a great lack of care or concern for guests at this hotel during our stay. This hotel is located in the central gardens square of Durban, and could be unsafe to walk around outside the hotel? Numerous tramps and beggars hang around. Sadly, we will not be staying there again.