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Best hotel in lusaka!! Enjoyed a wonderful night in the hotel with my girlfriend. The staff was really helpful and caring arranged us a covid test in our room even though the company they mainly use was not able to give our results in time since we had a early flight in the morning and we had a late check in they arranged us another company which let us not miss our flight. The room was super clean and modern. There is a bar/restaurant at the roof floor and a gym thats open 24 hours a day. The food was impressive and basically every detail about the hotel amazed us after struggling to reach lusaka from mazabuka.

I went to the Ciêla Resort And Spa in Lusaka during a 9-hour layover on September 20, 2024. I thought it would be a nice place to kill time by getting a spa treatment and grabbing a good meal before a red eye flight. The resort was beautiful, the spa treatment was nice and the meal at The Brewery was much nicer than any options at the airport or on an airplane. That said, I was very disappointed to discover I had been charged twice for the spa treatment at the onsite spa and twice for my meal at The Brewery Restaurant. At the spa, I was told my credit card didn't go through the first time and asked to try again. At The Brewery restaurant, I was shown the credit card machine that said failed, however since I was connected to the wifi there, I received a text saying my credit card had been charged. I said as much to the service person who went to get the manager. The manager said it failed, possibly due to the power issues, and that the charge would be reversed because it failed. I was asked to try again so I used a different credit card. I noticed on my layover in Dubai that I was sent two text messages about my credit card being charged at the spa at the Ciêla Resort. Once I got home, I checked my online statement and saw the duplicate charge at the Spa. I tried calling the spa but couldn't reach anyone. The person at the front desk said I had to speak to someone at the spa. Being tired from my travels home and feeling the jet lag, I gave up at that time. I looked for an email address or another way to reach someone to no avail. I was left to hope the Ciêla Resort would notice the error and correct it on their own. As I was checking my credit card statements today to pay my bills, I found I was indeed charged twice at both places I went within the Ciêla Resort And Spa. With no way to contact or speak to anyone at the hotel, I contacted my credit card company to dispute the charges. Beware of being told your credit card didn't work and being asked to try again, don't use a debit card to pay for anything at the resort and check your credit card statement closely when you get home. What I thought was a good idea and a place to go to kill time during a long layover has become a headache. Something is shady about this facility and I won't return to this resort on my next trip to Zambia. Thankfully, this is the only bad thing I can say about my 2.5 week trip to Zambia.

The newly opened (2023) Cargo88 Hotel is an 88-room hotel constructed from cargo containers. It's a 2-minute walk from Eastpark Mall where you can find stores, a big supermarket, money exchange shops, and many restaurants (try Fat Chef). The hotel is an easy walk to the Sunday Craft Market. A taxi to the airport will be around 250 ZMW (around USD 10) by Yango. An Indian firm designed the big, modern, and chic lobby. There is plenty of seating. Check-in was fast and efficient, and a welcome drink was provided. The standard room is comfortable but tiny. it has all the amenities you'd expect from a safe, slippers, and individual toiletries. The bathroom is tiny, with good hot water, and a rain shower, and the monogrammed fluffy towels were a nice touch. The bed was comfortable with outlets near the bed and free, fast, and reliable internet. The standard room is good for one person. The more expensive deluxe room is bigger and more suitable for a couple. There is a spa but no pool. The outdoor area is a good place to have a drink or see the sunset. The service is efficient, friendly, and top-notch. The buffet breakfast is served from 6:30 to 10. It has a limited selection of pastries, hot entrees, and fruit. Omelets are available on request. You should get there early because the buffet isn't replenished. Serving instant coffee was a total surprise for this caliber of hotel. There is an upcharge if you don't want instant coffee. Breakfast was a big disappointment in terms of variety and quality. Cargo88 is a unique modern, trendy hotel in a prime safe neighborhood, close to a mall. Even though the rooms are small (opt for a Deluxe Room), they are comfortable, and the service and staff are great. This hotel would be perfect for those who want to experience this unique hotel and are willing to pay a premium for it.

Nice place.