Hotel Colonial Ciudad Juarez Reviews
Hotel Colonial Ciudad Juarez
Av. Abraham Lincoln 1355, Córdova Americas, Ciudad Juarez, MexicoView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Hotel Colonial Ciudad Juarez Guest Reviews
3.8/5
Good
85 review
Verified reviewsLocation3.8
Amenities3.7
Service3.8
Cleanliness3.8
Filter by:
Sort by:
All Reviews(85)
Positive reviews(56)
Negative reviews(29)
Guest User
Standard Double Room with Courtyard View
Stayed in Nov. 2023
Couples
31 review
Outstanding
Posted on 5. Dez. 2023
Easy way to get to the town in the morning. Clean rooms and lots of room and friendly people
Guest User
Standard Double Room with Courtyard View
Stayed in Juli 2022
Solo travelers
1 review
Very Good
Posted on 6. Juli 2022
No coffee available in the room or the lobby.
Guadalupe
Stayed in März 2024
Family
Posted on 11. März 2024
We had a terrible experience with staff they don’t allow visitors not even for a couple of hours and if your are bringing your mother from out of town to spend the weekend and they don’t allow you to go an visit, not staying just visit it sucks we had to go to the park chamizal and out restaurant to be together
Ricardo
Stayed in März 2024
Family
Outstanding
Posted on 21. März 2024
Its was ok but upstairs guets could hear them talking til 3am
Mike
Stayed in März 2023
Friends
Posted on 4. März 2023
The rooms are super dated, no services, the showers flood and was told this is just a common issue they have. Dirty and torn towels. The sink flooded, there was no toilet paper and the wifi was so slow they may as well not have it. For the price it's ridiculous. Nothing like the photos
Patricia L.
Stayed in Dez. 2022
Family
Posted on 1. Dez. 2022
I liked that they had gated parking and nearby restaurant. I did not like that I had to give a deposit for the iron & tv control; that breakfast was not included, that the bedding and facilities are super old & need repairs and the pool was dirty.
Carlos Enrique
Stayed in Nov. 2022
Family
Posted on 12. Nov. 2022
I won’t stay there again, why. there’s no remote control for tv, no ice machine, no telephone in the room, it said play room nothing works and extra fees when you get there.
Cesar
Stayed in Aug. 2023
Business travelers
Posted on 4. Aug. 2023
Nasty carpet and nasty smell
carlos
Stayed in März 2024
Couples
Outstanding
Posted on 2. März 2024
Perfect stay
Rene
Stayed in Sept. 2022
Business travelers
Outstanding
Posted on 18. Sept. 2022
It was amazing friendly stuff great pretty clean awesome pool i really enjoy staying here
Christian
Stayed in Aug. 2023
Other
Outstanding
Posted on 25. Aug. 2023
No additional comments
Evangeline
Stayed in Juli 2022
Couples
Posted on 31. Juli 2022
The staff is not friendly at all. The place is run down. It needs a face lift bad. The rooms are so out dated, it terrible. They don't allow you visitors. We wanted to visit with family around the pool area for the evening, and it wasn't allowed.
Our room was never cleaned. Had to call and ask for toilet paper. There was no bath matt, they didn't supply shampoo and conditioner, the towels were so thin, it was just plain terrible. I will never stay here again and do not recommend it to anyone,
Aida
Stayed in Juli 2022
Business travelers
Outstanding
Posted on 21. Juli 2022
Everything was perfect. Don jesus the security guy at night is the best he help us with our heavy suitcases and was extremly nice. Reception staff too. Had travel to diferent countries and stayed in 5 start hotels many times had never encounter a person that goes the extra mile to give the best customer service like Don Jesus hope management read this review and appreciate what an amazing team they have. Will definitely stay here again.
ruben
Stayed in Juli 2022
Friends
Posted on 6. Juli 2022
I didn't like anything. Horrible and real bad looking rooms and parking lot. It seems like an abandon fill. Room are nothing do with ******* pictures and description . I would never recommend this hotel.
Mario
Stayed in Juni 2022
Couples
Posted on 24. Juni 2022
Love the area clean pools. Our room 239 was very outdated nothing like pictures online (my sisters room was as listed online, couldn’t switch rooms as hotel was sold out) Room needs better lighting too dark, broken hanging light fixture near window, curtains missing clips would not close had to use bobby pin. Only given half roll of toilet paper. When issues were addressed they asked us to write it down & put in comments box. At checkout advised we didn’t have a remote for tv, were told we were supposed to request it & leave deposit was not informed of this during check in. Not worth $89 dollars.