Hotels near monumento a La Paz, Ciudad Juarez

Let me start with the negative points. Most hotels I stay at provide refrigerators in all rooms. For some crazy reason, this one does not have them in rooms with 2 queen beds. The only way I could get us a room with a fridge for our party of 3 adults was to book one with one king bed and a sofabed, which I did. (For future visits, I really wish they’d put refrigerators in the other rooms.) When we returned to the hotel after dinner and a show at 10:20 p.m., and we started getting ready for bed, we realized that the sofa bed had nothing for sleeping—no sheets, no blanket, and no pillows! I called the front desk. They said they would send someone up. However, they called back and said the people who could handle that had left. I said we could make up the bed if they would provide what we needed, but they said they did not have the sheets, etc. Over the next 40 minutes, there were three or four calls, during which we were offered to move to another room (who wants to do that just as you are getting ready for bed?), and the room still would not have what we needed! Or we could have 2 queens but no refrigerator. They even offered an “upgrade” from the “deluxe room” we had to a suite, but it would still have one king plus a sofabed with NO SHEETS, NO BLANKET, and NO PILLOWS! Finally, around 11:00 an employee arrived with a set of sheets, blanket, and pillows. He and I made the bed together. If, when I called the first time, they had said, “We’re sorry,” and immediately sent up what we needed, I would have been a little annoyed, but not so much. But spending 40 minutes in complicated negotiations in a foreign language is not my idea of settling down to go to sleep. I thought they owed us a rate reduction for the inconvenience, and I requested that the next morning. My request was passed on to the manager. When we checked out (after 2 nights), I learned the answer was no. The desk clerk said that manager had said it was not the hotel’s responsibility to have beds ready for guests(!), “we are not a full-service hotel,” and that they had had no idea that we would need the sofabed. (The reservation was for three adults. Did they think we would have a ménage à trois in the regular bed?) Other than the above, everything else was great! This is a new hotel. Everything in the room and public areas looked brand new. The mattress and pillows in the regular bed were very comfortable. My friend reported that comfort in the sofabed was so-so. Lots of light in the bathroom, and the shower was great. I would describe the fridge as half-size, larger that most hotel refrigerators; it even had a small freezer. Location is excellent, much closer to the border (think taxi fares!) than the hotels near the U.S. consulate. Some excellent restaurants, including Rocco Cantabria, are a few minutes’ walk away. There is a small Oxxo convenience store at the gas station across the street, and a Farmacias Guadalajara location a few blocks away (which we did not visit) is open

Excellent service. Breakfast better than most us Hampton inn, with good Mexican dishes made from scratch. Cozy lobby and nice personnel. Issues, while rate, had been managed professionally by the staff. Tariff is also quite reasonable. The pool is perfect to spend summer time and you can go by foot to world class restaurants and night life. Very well placed

I stayed 4 nights in this hotel for a work trip; when I arrived, as it is fashion for this ”new normality”, I received a doctor, or I hope it was, and took temperature and a dose of anti-bacterial gel; The room was very comfortable and the room was very comfortable. maybe I could bet for packing with some sticks and ornament plants and lighting part of the lighters... As for the room, it is pleasant, a quite comfortable bed, a desk to work, a cable-signal TV, i.e. passing, The hotel was very comfortable and very comfortable. The SARS-CoV-2 pandemic is the subject of this SARS-CoV-2 because it is the format that it is taken to the room, perhaps this is the reason that it gets something cold and because it doesn't know as rich as when I was in the dining room. It is a very recommended hotel in which guest****.

Recently renovated hotel, so everything feels new .... very comfortable and clean room, ... some details that bothered me; I had not touched a hotel that would force you check-in until 4 pm, reserve a two-bed room and I had not touched me at any hotel that told you they would charge you for a third adult, I annoy the comment (although we were only two), and the last touched me a few people who were drinking alcohol in the front parking ... for all the other OK.

This hotel has served us with very much respect definitely recommend everyone here is friendly & make sure your doing good with any thing if any help they are more than happy to help. Mr.Carlos Centero has treated us very well in our stay with our morning breakfast since our first stay!

The hotel is located in the heart of the city. It is the best of all hotels, crossing the street remains consulate, the mall, medical examinations, no taxis need to be taken and no way to lose, you can reach everywhere walking and in three minutes, the bad thing: The room is not perfect when you arrive, the coats smell bad, and there is no daily cleaning!!! The price is accessible.

¡Wow this hotel! I was surprised freely at my stay. A step from the CAS and consulate, you will find a hotel where your staff is committed to making your stay the best. We had to travel to Juárez to do some formalities and honestly the heart was loaded by so many pendants and by the formalities in itself. This place was a remant in the middle of so much stress: a super pleasant staff that with a smile will help you; clean, comfortable rooms and with what is necessary for your stay; a delicious breakfast (I don't know if it's because they do it with much love, but since they serve you it's beautiful); an ideal location if you go to formalities in the US Embassy, additionally that a shop with shops and restaurants is a little bit further. In conclusion: a SUPER hotel recommended for your stay in Ciudad Juárez. Mesaluna: ¡thanks, thanks, thanks! They are a GRAN hotel :)

Let me start with the water! It smells horrible makes it so uncomfortable to even want to shower. Wifi is so bad, breakfast is okay . Only one elevator works and their transit vans staff claims doesn’t work to avoid taking guests to their appointments. Rooms are very small and sheets smell horrible as well had so many hair and stains, they don’t care about their guests only their money . If they did they would fix all these issues to insure everyone’s wellbeing and comfort . Only true benefit is you are right across from the consulate, we definitely did not renovate our stay here and went to the Hampton which ended up being cheaper and has a pool and gym along with breakfast. Also washer and dryer don’t work either ! Primero que nada el agua tiene un olor horrible al igual que las sábanas y el cuarto, los cuartos son demasiados pequeños sin lugar para poner tus pertenencias, el servicio del wifi es demasiado lento y se corta muy seguido. Les dicen a la gente que el van que tienen de transporte no sirve para evitar llevar a la gente a sus citas . Ay dos elevadores con el hotel lleno y nunca vimos que llevaran a alguien para intentar arreglarlos . Hay hoteles más baratos y muchísimo más limpios que este que igual incluyen el desayuno . El único benificio de aquí es al cruzar la calle está El Consulado y toda sus citas para inmigración . Busquen otro hotel para estar más cómodos a ellos solo les importa su dinero no la comodidad y bien estar de la gente.

The hotel is very comfortable and comfortable. Ironically, my only comment would be on the bathroom grid doors. In my case, in addition to heavy, grids to move them are not so functional and it makes it difficult just that, grab the door to move them. In and by the way everything is very good and functional.