Dream27131106706
August 16, 2021
I spent two weeks in Romania and booked 2 nights at Theodora to maintain my golf game. To my dismay it turned out I was unable to use the course as they had no golf clubs to rent. When I asked why I was told they only have 1 bag and they need it for lessons. Yes, I could have brought my clubs from the UK but for one or two rounds that was hardly worth it. I also had read comments from previous guests who were able to rent clubs. Ultimately it appears TGC is not able or willing to provide exceptional customer service. I understand the place is up for sale, maybe that explains it. Hopefully future management will do a better job. As to non golf related elements: the rooms are spacious and well laid out. Coffee, tea and complimentary water are missing. The BBC channel does not work. The food at the restaurant is good, albeit uninspired, and the service is excellent. Breakfast provides an excellent range of products. I would have scored Theodora a 3 were it not for the fact that my visit was a waste. Lastly - why have a driving range when it is so short that wood and driver are forbidden?