Duncan
December 23, 2023
This property was incredible and the staff is super friendly. When we arrived we were told that our card was declined, but we then realized that it was actually a “virtual card” and that ******* had taken our money, but did not pay the hotel and secure our room. We were told by the front desk that “we were lucky” that they didn’t give up our reservation when the card ******* used to pay our reservation was declined…