Hotels near Bob Campbell Geology Museum, Clemson

Short overnight trip to visit grandson in Clemson. Found this great hotel on the internet. It seems to be a fairly new property. When we checked in the area manager, Polly was behind the desk. She was very friendly and a great example of what front desk employees should be. In the evening we returned with a bottle of wine to enjoy while sitting outdoors on the patio overlooking a lake but didn't have a corkscrew. Polly found one for us! We were also allowed a late check-out which was wonderful.

I hate writing negative reviews. However I know I rely on honest reviews when making my own reservations. I had tried to work things out first with the hotel, but they did not follow up after more than a few weeks so I am here. Sadly this place was fine when I stayed a year ago. This time, my room was not clean. It appeared clean on entry with clean folded towels, and made beds. I spent my first hours at the desk. By the time I went to shower and bed it was after midnight. First, I went to lay something on top of the toilet but it was dusty/hair. While doing toileting my eyes fell asleep the ground under the sink…there was dried “junk” from what looking like a human under there and the corners 5 inches thick with trash —hair and other gross stuff that looked like something where someone lived there a few weeks or months and hadn’t tidied up yet. It got worse from there. I opened the shower curtain to hairs (pubs?chest? Head?) all over tub bottom, resting surface and wall. Thankfully I had shoes with me that I ended up wearing to shower. After making it through I went to go to bed and pulled back corners and you guessed it—more hair. It was a 2 bed room so thankfully the other bed was clean. It was too late and too tired to go to the desk and try and get another room. However I was supposed to stay 2 nights and dropped it to the one. I asked if I could have 50% off or a comped night as it was that bad. No manager in that day and wouldn’t be for days. A nice girl named Charmi apologized and said she couldn’t do anything without manager other than move me to a different room. I told her I couldn’t trust that it would be clean or have time to go room to room. Meanwhile a large man who appeared to work maintenance or something there stared me uncomfortably down while I spoke with the desk. No way would I stay another night. Charmi was kind and said they’d follow up with me, but never did. So for those doing business, or visiting family, I recommend the Hampton Inn down the street above this one.

We enjoyed our stay. Our room was clean and the staff was great!!! House keeping was so helpful and kind when we needed extra towels. It is located in a great location. So many amazing restaurants close by and it was close to where we were visiting.

As soon as we arrived we were greeted warmly by the front desk agent Ms.Mckenna( Very professional and caring),which started out a wonderful stay on a positive note.Front desk supervisor Ms.Susan Moore provided excellent service to our entire family and made certain we needed absolutely nothing our entire stay as well as Ms.Mildred of the food service department with her phenomenal breakfast entrees! We were blessed with complimentary breakfasts by Ms.Susan and Ms.Mildred being her sweet,professional and caring self prepared our food to order with a smile and great conversation during the wait..Thank you Hilton Garden Inn Anderson for an incredible stay,hope to see you all soon.