Best Hotels near framed gallery, Cleveland

My husband and I rented a smoking room to hold my 50th Birthday in, five years ago, and the hotel was owned by people of Indian decent and everything was beautiful, with all the extras...But this past June, there were different owners/employees, no amenities... like coffee/coffee maker, in the room, or in the lobby, no continental breakfast, individually wrapped Bengals, Donuts, Cookies, etc., and the price of the room we got was ok, for a single bed, a litte fridge, a microwave, and a bed,...(Don't get me wrong, there were counter-top tables, arm chairs, a place to hang clothes, with two night stands including charging adapters in the lamps, a heating/cooling system, a pretty nice size bathroom with a shower), but so many things changed, the place just had a different feeling, as if someone purchased the hotel, put a family member in charge, and they just don't quite like the job/place... The pleasantries seemed a little forced,... On top of all that, the bed was lumpy, which made it hard to sleep on it. I might have tossed and turned for 2 hours or so... NOPE!! We didn't have a good night's sleep, eventhough it was quiet. Now if none of this matters to you... it can be a nice hotel, meetings, sleep-overs, hook-ups, and hotel parties, etc.,... As long as you pay for all the extras, the pool...(it was $10 per person, no idea how much it is now), they didn't have room service or a kitchen... (They said)... No Bar?!?!... So bring your own food and drinks, no gift shop, or anything else you might want to enjoy... without extra $$$... Getting a room here makes you feel like you just itemized your taxes... Unless all you need is a room.

Hotel location is very good, the room is very clean. From Detroit to Niagara Falls, stop by. The small city is very European, and the nearby shopping and dining is very convenient. We found a Japanese restaurant nearby, only a four minute drive away.

We wanted a hotel close to Playhouse Square, as we had tickets to a play at the Conner Palace. There was a choice between this hotel and the Crowne Plaza. This one was less expensive, although still pricey. Although not the worst hotel, it is nothing to write home about. It was clean and the room was functional. The desk clerks, upon check-in and check-out, were pleasant enough. However, when I called down to the front desk to say my wi-fi password wasn't working, the girl who answered got a bit snippy with me. Who knows, maybe this was not the first time she took this complaint. Well, through no help from her, I figured it out myself: you had to manually type in the password completely, rather than use the ”autofill” feature. We stayed two nights and upon check-in, we were informed that we would not receive maid service. If we needed anything we were instructed to ask at the front desk. This didn't bother us, because we usually refuse maid service anyhow and the front desk staff was very accommodating when I asked for extra coffee. But, if you are the type to expect daily maid service, don't go here. When we went to the breakfast bar on Saturday morning, there was nothing there except juice and coffee, so don't expect a Continental breakfast. There is convenient self-parking, as opposed to valet parking at the Crowne Plaza, but it is not free. All-in-all, not too bad of a place, but mostly you are paying for the convenience of the location.

The hotel is a building with a bit of history, the corridors and rooms are quite large. There is a complimentary breakfast and dinner, and there are a few glasses of alcoholic drinks in each room, free popcorn. There is a parking fee of 28 US dollars per day at the entrance of the hotel. There are many other parking garages around the hotel, usually about 10 US dollars a day. Overall very good

Just go to the Kayahoga Valley National Park for a night and there is no tour around. There is a gym next to it. When the night arrives, the game is over. The police direct the traffic and the winning team is celebrating the fireworks. Hotel service is good.

Cleveland, a beautiful city on the edge of the Great Lakes, accidentally saw a lot of tigers in the Year of the Tiger. The hotel is big and clean, and the breakfast is standard American breakfast.

I have been staying here for months, and this is hands down the WORST hotel chain in North America; honestly, I would expect better service at a Motel 6. If you are heading into town, I would recommend The Crown Plaza; it’s cheaper and much nicer; the amenities are 1000X nicer, they have hot food, and the staff is not RUDE, LAZY, or STUPID; heck you can go down the road five minutes and stay at The Best Western Plus for $50 a night and have much better amenities and a well-trained staff. It really shows what larger chains offers when it comes to Human Resources and Training Programs, and their parent company is heading into bankruptcy; hence why their prices are too high. I have several hundred hotels stays under my belt, and a hotel lobby should be welcoming and inviting, this one looks like a large storage closet/abandoned building/war bunker. They have stacked up furniture everywhere, garbage/empty boxes all over the place, and 10+ signs saying no guest access. Then when you get into the staff, it gets WORSE, much WORSE. Carla, The President/CEO of Sonesta Hotels (in her mind), has absolutely no business being in Guest Services, and you have to deal with her STUPIDITY, RUDENESS, and LAZINESS 80% of the mornings here; and talk about getting your day off to a HORRIBLE start; and it’s a race situation since I am white. If you need to get anything complete and she is working, your best bet is to wait till she leaves for the day or find a work around. She will literally talk in circles and confuse you, just so she can avoid doing any type of labor (she actually steals your intelligence and drive), she gets ANGRY when she has to get off her chair; grant it, she is normally sleeping in that chair, hiding behind a sign; hence why I was order not to use the dinning-room/war bunker entrance for coffee, and instead have to walk all the way around the building in the cold (she can’t hear me come in when I use the dining room entrance). I had an employee STEAL a package delivery, and then I got stuck working with the WORSE management team in the world. I was accused 6 different times of running a scam for $48; Please, I make 5x that in the amount of time it took to correct the PETTY THEFT. Santo demanded proof the package was delivered, which I supplied immediately, then 3 messages at the Front Desk and 1 phone call later zero response, I finally called corporate, sure enough, Santo calls the next morning ANGRY because I call corporate. When I first got here two months ago, I stayed right next to the noisy highway that pours pollution out, can’t be healthy, so I moved to the other side of the property, when I checked in the first time, I was given one key, on the second one, I was given two keys by Elissa. With the known THEFT problem here, I was straightening up for the 3rd time, since housekeeping was a no-show/no-call for two appointments earlier that week, and realized, I better grab that second room key before housekeeping STEALS it, low

I stayed here for 2 nights in December 2019. I was in town for a concert. Great location to many reataurants and bars. And a 3 min walk to the House of Blues. Huge room and comfy beds. The room and hotel was clean and the staff were so kind.

In Ohio to spend the holidays with family, our morning flight home was cancelled for the second time after our arrival at the airport. We sought a hotel with an airport shuttle and restaurants within walking distance; Check & check!.The staff were above & beyond kind and accommodating. The lobby and our room were very clean and the chaise and bed so comfortable. Excellent, warm hospitality - I felt as though I was in a far more expensive hotel!