To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All Reviews(107)
Positive reviews(103)
Reviews with photos/video(2)
Negative reviews(4)
Guest User
Standard Queen Room-Non-Smoking
Stayed in Jun 2023
Friends
40 review
5.0/5
Outstanding
Posted on Jun 27, 2023
As an American historical building, the hotel is very simple and has an American flavor. The staff are friendly and helpful. And the location is extremely superior, the surrounding walking distance is the art museum and the history museum.
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Guest User
Standard King Room
Stayed in Apr 2023
Family
25 review
5.0/5
Outstanding
Posted on May 31, 2023
my favourite. Clean, tasteful, beautiful, polite!
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healthy333666
Queen Bed Room
Stayed in Aug 2021
Other
22 review
4.7/5
Amazing
Posted on Aug 24, 2021
Adjacent to the Business School of Case Western Chu University, the front desk staff at the hotel have a good attitude, the rooms are clean, the breakfast is good, and a nice hotel.
Beautiful building with friendly staff. Convenient parking on the side. Appreciated the original artworks. Only a short walk to Cleveland Museum of Art (worth it for the trip alone).
Patrick
Stayed in Apr 2024
Family
5.0/5
Outstanding
Posted on Apr 5, 2024
The staff were friendly, helpful and courteous. I enjoyed the music that was playing in the common areas. Old standards by many favorites. Had a great stay and slept well.
Reza
Stayed in Apr 2024
Other
5.0/5
Outstanding
Posted on Apr 3, 2024
SUPERB! This Hotel was definitely on of the 5 best hotels I ever stayed in my life! It was an overnight stay in Cleveland to back home after a week of road trip but as soon as we saw the over 110 year old builiding and the area we fell in love. Staff were super friendly and nice and the interior hotel ambiant was wonderful. looking forward to stay there for more than one night next time
Mary
Stayed in Apr 2024
Other
5.0/5
Outstanding
Posted on Apr 2, 2024
Love this hotel. Quaint, in a nice area and just a mi from Cleveland Clinic main Campus. Very convenient
Verified traveler
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 28, 2024
Always a pleasure to be at Glidden House. The nostalgic yet classy atmosphere is nothing short of amazing. Breakfast is always phenomenal and the breakfast setting is like being in a movie. On-site parking and surrounding areas always feel safe and secure. Walking distance to so many things! Beds are soft and comfy. Hallways are quiet, and room to room noise is almost non-existent. We will always choose Glidden House when available!
Chelsea
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 26, 2024
The staff are world class. I was visiting my sister at CWRU and splurged on my first hotel room, to avoid sleeping on the dorm floor. It was perfect and I will be back!
stephen
Stayed in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 24, 2024
The unit was clean and well appointed except for lighting. The LED lighting as you walked in was very industrial to me. The room was clean, well appointed and comfortable but didn’t give the warmth of other hotel rooms it was very stark and uninviting
Michael
Stayed in Mar 2024
Business travelers
3.0/5
Posted on Mar 22, 2024
getting a little tired.
the food and service at breakfast buffet was great.
on day of checkout the same cleaner came to my door twice before 9 am. the first time (8.30; too early) i told her i would be there at least another few hours.
tub was dirty and clogged
Roger
Stayed in Mar 2024
Couples
4.0/5
Very Good
Posted on Mar 19, 2024
We couldn’t get the Wifi to work. We called front desk several times and nobody answered. I had to walk down to desk to get help. It kept asking for a login window and the wrong login kept coming up. The person at the front desk said that happens a lot. It seems like this should be fixed. Also it was not fun to be woken up by housekeeping at 8am. It was my own fault for not putting the do not disturb sign on but I didn’t think they would come that early. Otherwise it was a great hotel, clean, friendly staff and a wonderful breakfast.
John
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 18, 2024
Without a doubt, this property is superb and in our top three hotels of all time. This was our second stay and have already booked a third. Service and comfort are outstanding, as is the very nice complimentary breakfast. The people here, especially Louise at the front desk, are some of the best anywhere. Fine dining at L'Albatros is just around the corner. The mansion is the place to stay if you're in the Cleveland area.
Brent
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 12, 2024
The staff and hotel are so welcoming and accommodating. We have stayed there twice so far and are planning more trips. It is located in a quiet location but has access to the sections of Cleveland that we need to visit.