Rosewood Matakauri

A very special property in a spectacular location, the Rosewood is private and serene. Except if there's construction going on. We were told the pool and spa area would be closed during our stay, which was fine, but unfortunately we weren't told that the construction noise from said renovations would be audible from our room. After we checked in on the first day of our honeymoon, the noise was so loud in the afternoon that I couldn't quite believe what was happening. We tried to take a relaxing afternoon nap but couldn't due to the loud noises of heavy machinery just metres from our room. I considered cancelling our reservation and going straight to Blanket Bay, but we decided to stick it out - we'd planned lots of local outings and figured we'd be away from our room most days while the construction was going on. Luckily we weren't planning on spending four days holed up in our magnificent suite!! Our suite - a Grand Lakeview - was breathtaking. The view was magnificent, the decor stylish and on point, the bathroom serene, the walk in closet big enough for all our belongings. During the early mornings and evenings everything was perfect. A waitress asked us how our stay was going on our first night, and I mentioned how much construction noise we could hear from our room. She was sympathetic and said it should be quieter towards the end of the week. That was all anyone said - no compensation, no special offer to make up for the poor experience. We had couples massages in our suite the next morning, and even the massage staff commented on the noise. The food was excellent. The service was excellent - staff seemed eager to please, attentive, timely, helpful, someone always appeared just as we were leaving for an activity or arriving back after on outing - but maybe lacking a little personality; it felt a bit corporate. If it weren't for the construction noise - and lack of acknowledgement/compensation - this would be a five star review.

Thank you Mr.Davide (director manager ) for taking care us with warm welcome experience. Our stay was amazing due to all new of property and can took Very very best view of queenstown . Especially very close to a famous spot such as Gleenerchy . Thank you all professional staff.

The Matakauri lodge is a beautiful quaint lodge with outstanding views. From the staff to the rooms, I cannot say enough wonderful things about it. If you can, please stay here. Its beautiful.

OUTSTANDING!!!!!!!!!! The venue itself is STUNNING. The setting is next level beautiful. Views forever. Roaring fireplaces, immaculate seating areas. Service flawless. The food - impeccable. The chefs amuse bouche was one of the best I'd every had ANYWHERE. The crayfish soup was far too salty and missing finesse but everything else was fantastic. Would actually STAY at Rosewood next visit and dine there breakfast, lunch and dinner. Run don't walk!