Guest User
September 7, 2024
We recently stayed at Banyan Tree Farmstay, and unfortunately, the experience was far from what was advertised. The photos on the website are highly misleading—they show the owner’s private bungalow, which is completely out of bounds to guests. While the property is decent and basic, it certainly doesn’t match the facilities advertised. We expected to stay in the charming heritage farmhouse shown online, but despite there being only two families (ours included) during our stay, we were placed in newly constructed, unfinished basic rooms. These rooms still had construction markings (arrows and numbers) on the walls, with exposed piping visible. To make matters worse, there was no toothpaste, and towels weren’t changed. The so-called "dining area" turned out to be a basic outdoor mess-like area, far from the nice, inviting space we saw on the website. The gym, which is supposed to be available, was in terrible shape—and surprise, it's actually the owner’s personal gym! Even the swimming pool and other facilities (cinema room, cosy dining area, living room area, etc.) were gated off behind a “Private Property - Entry Restricted” sign, as they were the owner’s private areas. Since the owner wasn't there during our stay, we weren’t allowed to even view any of these areas. There’s nothing much to do nearby, which is expected. The trek they offer is just a walk through the coconut plantation. I would be perfectly happy with such activities, if the place were AS ADVERTISED, i.e. nice and inviting so I can spend an afternoon in. Unfortunately, the areas where we could access were quite the opposite - very basic, uninspired, and lacks any charm. I really wish I had read the reviews before booking because this experience was extremely disappointing and felt like a complete cheat. I would’ve been okay with basic accommodations if the facilities were as advertised, but sadly, that wasn’t the case. Be aware before booking—you won't get what you see on the website.