Kamelya Aishen Club & Aqua Ultra All Inclusive Kids Concept Reviews

Disappointing stay at this resort. I and my family recently suffered a lot. They literally cheated us by giving us corner room and the room wasn’t the same as we booked. It was totally a different room. We requested them couple of times. They ignored our request and were banging all the time by saying their rooms are fully booked. Thanks to trip.com who were there for us all the time. Trip.com went beyond their noms to help us out.

Anything was super thanks for all staffs.for this amazing holiday.we well come again .

Everything was very nice, thank you Kamelya family, all the staff, the food, everything was very nice.

It's a very good hotel for the price, performance is a problem, the pools are too hot🤣

The location is very good, three hotels have very different concepts in the same area. It is in the top 5 of the hotels I have visited. By the way, I also liked the trip application very much. We thank you.

A very nice facility. We are very satisfied with the cleanliness and the offer. The staff is always courteous. This is the fifth time we have been here and that says it all. Simply great.

Almost no cleanig of the room When we arrived the soapdispencer was broken , we mensionded it to the staf three days later stil broken .nimibar not filled up Used papers of sugar still next to koffiepot Reception staf pulled a face after asking someting about the wifi Amost impossible to fi d atable for dinner At the pool towels layd everwher but no guests using them

Very bad hotel not 5 stars , staff treatment especially the costumer care manager has attitude when she treat with customers , the hotel is very poor from all aspects I don’t recommend it

1. Terrible cleaning service. We left $20 for the room cleaners every day from the first day of our stay (because we have a young child and wanted it to be very clean), but the cleaning got worse and worse. Not to mention, we checked into a room with sand on the floor. The broken drain in the bathroom wasn't fixed even after several calls and visits to the reception. 2. The rooms are either very old or poorly constructed. Everything is shaky and falling apart. The mattress is simply "alive"; if two people sleep in the bed, you'll bounce every time the other person turns over. 3. There are no elevators in the buildings, so if you have a small child, don't accept the 3rd floor. It'll be tough for you. 4. The service is a whole other story... In the restaurant, they don't care about you. Nobody will ask if you want something to drink with your dinner. We also went to the paid Italian à la carte restaurant, after which we all got food poisoning. We were severely sick with high temperatures and all the symptoms. Did anyone from the hotel apologize? No one! I repeat, they don't care about you at all. 5. The food in the restaurant is not tasty! I've been to various hotels, from 3-star to 5-star, but I've never had such tasteless food. The selection is very limited. Breakfasts are terrible. Nobody will make an omelet to your liking. In summary, the hotel doesn't live up to its claimed 5 stars at all. Paying 4,000 euros for 9 days, we expected some basic respect.

It was fantastic, I love the staff specially reception, Mr (Esen) was great to contact with all new reservation. I love Kamelya collection

Everything was great exept for food options, quality needs to be improved a bit. Room was old, but clean and spacious. Good aquapark and kids club. Also the bar areas by the pool smell bad and makes you not want to have a drink! I think for the price paid way overpriced!

Room services wasn't good enough 😕 all other was great

It was our first visit to Antalya and we really enjoyed our stay at Aishan K Club. Room was very comfortable with all amenities. Staff was very helpful and accommodating. Food was very good, with generous buffet and plenty of options. Pools were very clean and well maintained. Water park was excellent as well. Beach also had plenty of facilities including free snack bars, ice cream corner and drinks. Overall it was very kids friendly and our three year old loved every bit of it. Only suggestion is to include Iron/ Iron board in rooms and arrange facilities for women only pool.

Everything was great but room was stinks and mold