Mirage Colombo Reviews

Response from Property: Dear Valued Guest, What a lovely experience! It sounds like you and your daughter had a wonderful time in Sri Lanka, especially during the full moon evenings. Mirage seems to have provided a beautiful setting for a relaxing and memorable stay. I can imagine the warm evening breeze, the sound of the waves crashing against the shore, and the soft glow of the full moon casting a romantic ambiance. It's lovely that the staff at Mirage went out of their way to make you and your daughter feel welcome and comfortable. I'm sure it was a treat to enjoy seafood by the sea in Colombo, too! The city has a lot to offer, from its vibrant culture to its beautiful beaches. I agree that it would be wonderful for everyone to experience the hospitality of Mirage and Sri Lanka at least once in their lifetime. It's a place that offers a unique blend of relaxation, adventure, and cultural immersion. Would you like to share more about your experience in Sri Lanka or Mirage? What were some of the highlights of your trip? Warm Regards, General Manager.

Response from Property: Dear valued guest, Thank you very much for sharing your sincere thoughts with us, and we are glad that you have endorsed our hotel. We are pleased to read that we were able to cater to all your needs to ensure you had a comfortable stay and were pleased with the culinary experience. It is truly encouraging for me and my team to read such positive endorsements from our valued guests. We thank you for your loyal patronage. Thank you, General Manager.

Response from Property: Dear Valued Guest, It sounds like you had a fantastic time celebrating New Year's Eve at the event and winning the title of "Mirage Queen"! The opportunity to connect with people from around the world and enjoy the beach view and delicious food must have made for a memorable experience. I'm glad to hear that you had such a positive impression of the location, staff, and overall atmosphere. Thank you for sharing your wonderful experience! If there's anything else you'd like to know or discuss, feel free to ask. Warm Regards, General Manager.

Response from Property: Dear Guest, What a wonderful review! Thank you so much for taking the time to share your amazing experience at our hotel! We're thrilled to hear that you enjoyed your stay, despite initially thinking it was only for one night. Our rooms do have breathtaking views, don't they? We're glad to hear that you appreciated the nearby Indian Tamil restaurants, and that our breakfast and hospitality met your expectations. We strive to provide excellent service, and it's great to know that we were able to exceed your expectations. We're sorry to hear that you didn't get a chance to try our lunch or dinner options, but we're thrilled that you would recommend us to your family and friends. And, of course, we're happy to hear that you loved our swimming pool! Thank you again for your kind words, and we hope to welcome you back again soon! Warm Regards, General Manager.

Response from Property: Dear Guest, It sounds like you had a great stay at the Mirage Colombo! It's wonderful to hear that the rooms were nice and had a beach view, which must have been lovely. The location of the hotel, being close to the city, is definitely a plus for anyone looking for convenience. The food is also a highlight, with a wide spread for both dinner and breakfast. It's always great when there are plenty of options to cater to different tastes and dietary needs. The staff's politeness and welcoming nature is also a great asset, making guests feel valued and cared for during their stay. Overall, it seems like you had a pleasant experience at the Mirage Colombo. Warm Regards, General Manger.

Response from Property: Dear Valued Guest, Thank you for sharing your positive experience at the Mirage Hotel Colombo! It sounds like you and your wife had a wonderful stay, with a comfortable and spacious room, beautiful ocean views, and excellent service from the staff. It's great to hear that the room and bathroom were cleaned daily, and that you enjoyed the vegetarian options at breakfast. The hotel's location and amenities seem to have met your needs, and you mentioned that you appreciated the peaceful atmosphere. It's always a bonus to have a relaxing getaway, and it sounds like Mirage Hotel Colombo delivered just that. I'm glad to hear that you're willing to return and visit again in the future. Your feedback is much appreciated, and I'm sure the hotel staff will be happy to welcome you back with open arms. If you have any other feedback or suggestions, please feel free to share. Otherwise, thank you again for your kind words, and we hope to see you again soon! Warm Regards, General Manager.

Response from Property: Dear valued guest, We sincerely apologize for the extremely disappointing experience you had during your recent check-in at our hotel. It is truly unacceptable that you were provided with a room that was not up to our usual standards of cleanliness and readiness for occupancy. We are deeply sorry for the inconvenience caused by the lack of responsible management on site and the fact that you had to go through such an ordeal after a long journey. Rest assured, we take your feedback very seriously and will address these issues with our team immediately to ensure that this does not happen again in the future. Thank you for recognizing the efforts of our receptionist in trying to rectify the situation. We will make sure to pass on your kind words to him. Once again, please accept our sincerest apologies for falling short of your expectations. We hope to have another opportunity to provide you with a much-improved stay in the future. Warm regards, General Manager

Response from Property: Dear Mahesh Sethi, Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We are pleased to hear that you found our hotel to be very good and value for money, despite needing some minor renovations. It is great to know that you enjoyed the spacious ocean view rooms and the breakfast spread. We are glad that Chef Nimesh and Manager Lasan were able to provide you with excellent service during your stay. Your kind words about their professionalism and helpfulness will be passed along to them. Thank you also for mentioning room 609 as fantastic - we appreciate your recommendation. We will take note of your suggestion regarding additional food options for breakfast and strive to improve in this area. We hope to welcome you back in the future for another enjoyable stay. Warm regards General Manager.

Response from Property: Dear Guest, Thank you for taking the time to provide feedback on your recent stay at our hotel. We are delighted to hear that you found our last minute accommodation deal reasonable and that you enjoyed the cleanliness of our hotel as well as the friendliness of our staff. We apologize for any noise from the pool deck, but we are glad to hear that it did not disrupt your overall experience within the hotel. We are thrilled to hear that you loved the sunset from our restaurant deck and that you and your friends had amazing meals, particularly enjoying the sizzling beef dish. It is wonderful to know that you found great value in both the accommodations and food offerings during your stay. We appreciate your kind words and look forward to welcoming you back in the future. Thank you for choosing our hotel for your stay. Warm Regards, General Manager.

Response from Property: Dear Guest, We are pleased that you had a wonderful stay at Mirage Colombo, and we thank you for the review. It is extremely delightful to read that you enjoyed your stay with us, indulging in our services and hospitality. Your kind sentiments have been shared with all my associates. We are pleased to welcome you again to Mirage Colombo. Warm Regards, General Manager.