26/1 Lillie St, Colombo 02, Colombo, Western Province, 00200, Sri LankaView Hotel Details
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1 night
City Hotel Colombo 02 Guest Reviews
3.8/5
Good
4 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.8
Service3.8
Cleanliness3.7
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All reviews(4)
Positive reviews(3)
Negative reviews(1)
Anonymous User
Standard Double Room, 1 Double Bed, Non Smoking
Stayed in Apr 2022
Travel with friends
2 review
4.5/5
Great
Posted on May 10, 2022
The hotel staff is still very considerate and the service is very thoughtful. We encountered local protests, and the hotel was smashed up, so it was very important to protect the safety of our personnel. I stayed in so many hotels with similar prices in Colombo, which is very good in comparison.
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Guest User
Stayed in Nov 2023
Other
1.0/5
Posted on Dec 18, 2023
Worst experience, please avoid this place if you want a pleasant stay. We asked in the reception to pay at checkout since we had no cash in that moment, they said no prob, but the last day we asked for doing the payment and the reception guy said it was everything ok already, so we thought they finally charged us from our card. The surprise came when after an hour or so we started receiving threatening messages in the phone from the hotel staff. Apart from this, the windows in the room were broken, the towels were dirty and there were many ants. Forget about coming back to the hotel at the end of the day to a tidy room, they don’t clean or make the bed. The hotel is in a dark dead end and the reception and rooms are in different buildings, so you have to go to the street to go from one to another.
Guest User
Stayed in Nov 2023
Other
5.0/5
Outstanding
Posted on Dec 2, 2023
Perfect stay for solo travellers . Location is excellent . Breakfast is good. All places are nearby . Infinity pool on terrace is marvellous . Cricket stadium view from room is like cherry on the cake .
Guest User
Stayed in Mar 2022
Family
5.0/5
Outstanding
Posted on Apr 2, 2022
It’s definitely one of the best when it comes to the service and courtesy. Well located, close to all the main attractions. On our last day at Colombo state emergency was announced without a prior notice. Hotel team was very thoughtful and courteous to arrange dinner for us. Not only arranged but insisted that we eat before leaving. Small things but they go a long way in building the guest loyalty and trust. Special mention for Piyumi and Milroy from the hotel team. Thank you