Hotels near Bath & Kitchen Idea Center by Appointment Only, Colorado Springs

An Antarctic organization I am a member of had our reunion at the hotel. One surprise I had was that it was a few miles from the airport thus the Uber ride was a bit pricy. The ES is situated with several other large hotels so there must be a reason for its location. The check in was very easy and the staff were helpful and friendly. I received the room I had requested a second-floor king bed. The room was well set up with refrigerator, microwave, safe and a good bathroom with shower and tub. It was a suite with separate bedroom and room to entertain in the living room. The room was a bit dated, but everything was fine, and I found it very comfortable. The hotel is structured with a large indoor courtyard which I really like versus the standard long hallways. It could get a little noisy in the courtyard area, but you didn't hear much inside the room. The hotel is dated but is to undergo an entire renovation in the next year or so. I didn't use the restaurant or bar, but they looked good. Our reunion was a great success and a big reason for that was the friendly and professional hotel staff One thing you might not get out of the hotel information is the fact that it sits very close to a fantastic hiking trail. It's wide with plenty of signage and I enjoyed my walks there immensely. I enjoyed my stay and would certainly return.

We were there for a naval reunion for 6 days. The staff were exceptional, the breakfast was mediocre, the shuttle was broken which limited where we could go with no cars available through rental places. The rooms were very nice, roomy, bed was comfortable, housekeeping good, quiet evenings. We had two dinners there, and they were awful. Overcooked fish/chicken, cold out of a can beans, cold small potatoes, out of the can baked beans, good fried potatoes but cold. The bar had 2 bottles of wine, which were already open, and neither any good. The coffee was non-existent the last breakfast, so the manager got some from Starbucks and brought it to the hotel. That was very thoughtful.

Very good, high cost performance. It is close to the Garden of the Gods, and it is highly recommended that you enjoy the natural scenery there. The fast food restaurant next to chick fli-A is constantly lined up, so it's good to try it.

The hotel is very clean and fairly new. Room was very comfortable plenty of space for four of us. It’s nice to have an area to sit in the room besides the beds. Front desk were nice and helpful. I would not suggest wasting your time going down for the “free” breakfast. We travel a lot and stay at Hilton brand hotels this was the worse breakfast service we ever had. First day they were out of food by 8am and the person working was rude about it. The second day there was food but only bought out 3 omelets and hash browns at a time. Milk was gone when we got down there at 7:30. They only refilled 3 milks at a time. Our last day we didn’t even stop and went out for breakfast.

We booked this place based on great reviews and the kitchenette option for an extended stay at a conference so we could prepare most of our own meals. At first glance, the rooms are well laid out, good natural lighting, decent water pressure, good sitting area separated from the bedroom and a separate shower/toilet area from the main sink/mirror area. Front desk gal was super-friendly and efficient at check-in, and the room appeared as advertised on the website. The place clearly has great potential. But things quickly went south after first impressions, particularly with housekeeping. We unloaded food, suitcases, etc and got settled in and ready to prepare our first meal and found very little cookware or dishes on the shelves. Then we checked the dishwasher--it was full of dishes, which was great...but they hadn't been run. Not a deal-killer and it was late, so we ran the wash cycle and improvised. Then we found one of the trash cans didn't have a liner. Again, not a big deal, just inconvenient. Then we found the microwave turntable had old food and crumbs all over it. Gross, but could have been overlooked. Then the kleenex box gave up the last tissue and not a replacement in sight. Again, inconvenient, but not a big deal in and of itself. But when we finally prepared to go to bed and turned down the sheets, we stopped in our tracks. The linens had very obviously not been laundered or changed, housekeeping just re-made the very dirty, hairy and stained bedding. Disgusting. We called the front desk and the check-in clerk was very nice and apologetic, but all by herself with no support staff at all. However, she personally ran up fresh linens for us. We *****ped the bedding and re-made our own beds at 10:30pm, albeit with some apprehension about the pillows themselves, and made do. The front desk clerk said she'd leave a note for the manager to resolve this problem and said he would be there the next day. By noon we had not heard a word from the manager and so we went to the front desk personally and re-told the story directly to him. While he was polite, his response was incredibly benign and quite unhelpful. He even made mention that he'd heard similar complaints about other rooms! His sum total of a solution was ”I'll be sure to have some words with housekeeping. Thanks for letting me know about this.” Really!?!?! How about some words right now and getting housekeeping up to that room on the double and fixing the problem? How about offering to move us to another room? How about a discount for the dismal state of the room? I'm not a hotel manager but I can think of a dozen better ways to treat a guest than ”gee thanks, I'll talk to housekeeping and it sucks to be you, but enjoy your stay.” We're not confrontational people, and perhaps we should have asserted ourselves in a more robust manner, but given the manager's attitude, I don't think it would have mattered. However, we would be terribly remiss in not warning pot

Very nice