Residence Inn Colorado Springs North/Air Force Academy

Nice room, nice service. Love it 😍

Quick one night stay, but property was clean, comfortable and employee at check in was very nice. Room was nice and spacious, bed was comfortable. We only grabbed a yogurt with toppings at breakfast, but looked like a nice offering. I would stay here again if in the area.

First of all, the staff was great- thank you Mikayla for all you did for us. We appreciate you and your teammates! Next, the water in the pool was nice and warm- we really enjoyed swimming in the pool. They had a nice basketball court for guests to enjoy. The room was super comfortable and our kitchen was very well stocked. Breakfast was good. The property was clean. What else could you ask for?

The hotel being clean is the only reason I give this hotel anything above 1 star. First off, the lady at the front desk left us waiting for longer than we needed to as she was chatting with a customer that she apparently knew personally. This left us holding our heavy luggage for much longer than necessary. She also didn’t give us our Ambassador status gift bag OR hotel points, which makes this the only Marriott hotel out of the three we’ve stayed at this past 2 weeks that hasn’t. She wasn’t TOO rude though, so my husband and I brushed it off as maybe a one-off issue. Next, we encountered the night staff clerk while getting a late night snack. This guy is RUDE; he speaks in mostly grunts, and when he does reply with words, it’s something extremely uninterested-sounding & rude, like he’d rather be dead than talk to you. We tried paying for our snacks with a Marriott gift card we received in an email by our Marriott Ambassador, but he claimed there was “no way to do it” and completely gave up on helping in any way, despite the fact that we had already used part of the gift card at our previous hotel (AC Frisco) so it’s obviously possible. All in all, I don’t recommend this hotel. Go to the nearby Springhill Suites instead, they were much more friendly when we stayed there last week.

I would give this hotel 0 stars if possible. We usually always stay at Marriott as they are a trusted hotel for us. When we first got into our room we had noticed various health hazards on the walls. The bathroom had what looks to be blood smeared on the wall, and also what looks to have been boogers on the wall. I have attached photos of the findings. When we notified the front desk they moved us to another room. Getting into our other room there was a giant bug crawling in the bed. We proceeded to call the front desk, an employee came in and said we get these bugs all the time and then proceed to squish the bug and leave it’s body on the floor. Regardless of what kind of bug it is, I am not a fan of sleeping with them.

. This place was very clean and they were fast on any requests that I had. Loved the options for breakfast and the entire staff was very friendly, one of the housekeepers I always saw in the hallway, Sonje was always able to help assist in any way that I needed to make my stay more pleasurable.

This was a nice well-maintained hotel. The price was reasonable and we had lots of space. We were there for 4 nights and used it as a base to explore activities in Manitou Springs area - Pikes Peak, Cave of the Winds, Garden of the Gods. It was a convenient choice. Within half a mile there were several restaurants (Colorado Brewing, Chilis, Torchys Tacos). The breakfast was “typical Residence Inn” & all we needed to start the day. They apparently charge for parking (don’t know why) but didn’t while we were there as they were resurfacing the lot). Staff was friendly and helpful.

Residence Inns usually impress me with the overall quality and facilities. This one not so much. It is perfectly adequate though. Issues: slow WiFi (simple pages will not load, timed out). They charge for parking in a suburban location. Coffee in the room was awful.

This hotel is not easy to find but truly, follow your map app. It is near to some restaurants, not a lot, but some. If you are visiting the Air Force Academy or something along I25 this is a very good location. We were able to get on and off the interstate and back to the hotel easily. The rooms are average and so was the breakfast, but it met the expectations that we have for a Res Inn.