Hotels near Centrepointe Shopping Center, Colton

Great Stay. They are providing lot of amenities in cheap rate worth to stay over here. They are providing healthy breakfast in the morning, Front Desk is supportive, Pet Friendly. They have Gym , Swimming Pool in house.

You Must Stay Here!!! Especially if... You like getting your catalytic converter stolen while parked 15 yards from the front door of the hotel. Also, if you like getting completely ignored by the manager Mr. Solanki when you are requesting the video surveillance footage, then this is your spot! Do you like your emails and phone calls dismissed and never replied to? Then you will feel right at home here! Do you want to go in and speak personally with Mr. Solanki so you, too, can be treated like you don't matter? Then book a room and enjoy all these benefits for the low, low price of $4500 (catalytic converter replacement, rental car fees, insurance deductible, missed days of work and time/energy spent trying to get a hold of Mr. Solanki. I have given Mr. Solanki over 15 opportunities to reply, either through either email, phone calls or visits to his hotel. The one reply he sent was an email with no subject, no message, no greeting, and no professionalism whatsoever - it contained 2 pictures of what he called ”The Incident.” Well, one picture was of a car that was not mine, along with 2 other vehicles that were not mine...so basically useless. The other picture he sent was a screenshot of the time when the first picure was taken off of the video. Again, useless. Other than that, Mr. Solanki never replied. When I finally saw him at the hotel, he refused to share the video. I asked him what he was hiding and he said he wasn't hiding anything. I told him, ”If you're not hiding anything, then share the video with the police.”, but he refused. After that, he just kept interrupting me as I tried to have a conversation with him. Anytime I said anything, he just talked over me. I know of one other catalytic converter theft that occurred at this hotel, so be careful if you stay there. And if, God forbid, something happens to you or your vehicle, don't be surprised if you have ZERO help or support from Mr. Solanki. By the way, corporate has not been helpful at all either. They have replied via email 2x and left a voicemail asking me to return their call 1x, but other than that, they have not been in touch either. I returned their call as requested and left 2 voicemails, but have yet to hear back from them. Just so you know, my family and I have stayed at BW hotels many times and, in fact, we stayed at the BW Plus on Shelter Island in San Diego after this incident occurred. Since they are all independently owned, our experiences have varied, but usually they are good. However, this incident, with the hotel not responding and corporate not being helpful, has changed my perspective on the BW Brand. I stayed here from 4/29/24 to 4/30/24.

I really like staying at this hotel. The only one downfall is the continental breakfast is expensive. Not worth it at all. The pool is really large enough for multiple families to enjoy. The rooms can be upgraded. But overall it's nice to stay with fam.

The kitchen that was the main reason I book this hotel, and she didn’t disappoint. I had everything I needed ! I loved the complimentary dinner and breakfast offered (dinner mon-wed I believe) also the laundry room. The parking was awful haha but no complaints here luckily everything else outshined that also the front desk woman was very sweet and made me feel comfortable I wish I could remember her name but I know her last name was 3 letters long :

The state was wonderful the parking could’ve been a little bit better, but I know they worked with what they had. Everything was still under construction so I know it’s going to be grand afterwards. The inside was beautiful the room was clean everything was talk nicely I couldn’t have asked for anything to be more perfect gorgeous room bathroom and kitchen.

Excellent hotel with superb location in san bernardino. Very friendly service, clean hotel, close to shopping and restaurants. Safe and secure. The rooms were clean and they offered an extra toothbrush and toothpaste for free!

Nice and quite guest laundry ice machine close to freeway close to ****** pet friendly

Gathered at Ayres Hotel for our father’s memorial. Rooms discounted because he was buried at the National Cemetery for Veterans. Beautiful lobby, Taco man, bar, and pool were perfect places for all of us to gather. We loved meeting in large dining hall for great hot breakfast every morning. Complimentary coffee in lobby nice touch. Staff was very accommodating.

Excellent service