Hotels near Citi Trends, Columbia

** Beware of theft ** I stayed at this hotel this week, and unfortunately, my AirPods were stolen by a member of the staff. The day after I left, I noticed they were missing, and I checked the location and saw they were at the hotel still. When I called the hotel to ask if they were there, I was told they were not in the lost and found. The next evening, I checked to see if they had moved on my Apple account and they were located at a town nearby at a residential address. The following morning they were back at the hotel which confirmed that an employee was in possession of them. I called and spoke to the general manager, Lisa Yilmaz, let her know about the situation and she told me she couldn’t help me because her employees were contracted. When I proceeded to let her know that if I had to drive there, I would bring the police with me to retrieve my items, She asked if I was threatening her. She was extremely rude and unprofessional, she took my information down and 20 minutes later a different manager gave me a call. This manager, Faith, was extremely kind and helpful and let me know that my AirPods were located in the lost and found. (This couldn’t have been true since they were in a different town at a home the night before) Lisa was complicit in knowing that my stolen item was with an employee and placed them in the lost and found and asked another manager to call me to notify me of my items being there. After driving two hours to receive my AirPods, (they refused to ship them to me), I spoke to Faith, who was not aware of the situation of my AirPods being missing and told me she would look into all of the issues and was very kind. It is a shame that the general manager is allowing her employees to take items from guests without any admission or repercussion. Be cautious with your items.

Difficult review to write as I think I got them on a bad day, firstly the facility is in a great location just off main, lots of super restaurants all within walking distance from the hotel. Check in was a disaster, we were given the wrong room number on our key card, I was just about to go back to reception when the lady who checked is appeared on the floor to correct the room number. The room was great, I suspect it was an upgrade as I am a Diamond member although this was not acknowledged at check in. I was not asked about a welcome bonus points and never received any. I went then to park the car, I found it ok (pretty straight forward so not sure why it is commented on so much here) but the key card had not been properly activated- meaning backing up and apologising to the people in cars behind me waiting to get in. The key was recut and all worked well after that. Breakfast was average at best, after a mix up about whether I had to pay or not what was served was more Holiday Inn Express than Holiday Inn. We were leaving very early on our final day so I tried to settle up and complete all payments the night before as there was customers in reception- they would not allow me to do that and assured me someone would be there when we were departing. The receptionist on when we left seemed to be having a bad night, no interaction at all, I requested the invoice be emailed to me but it never arrived. All in all the location is great, service was poor for me - but as I say I got the feeling I got them on a bad day, I think there are other better options in the area.

Very good hotel, breakfast options are a bit limited.

Hotel being renovated. Noise and smoke has been bothersome. The room (suite) is very spacious and nice. The hotel staff have been exceptional ! Good deal for the price.

I must say my children an I we have been throughout our share of hotels from marriotts to hiltons to just ur regular quality and I have to say by far my kids and I have been so welcomed and just felt like we are apart of a big family ... I have to give all props to me frank at the front desk ... From my reservation overnthebphone to in person ... He is quite an amazing person and has truly made our stay wonderful thank u mr frank .. I hope to come across more employees like him.in future ...

The hotel is not far from the airport, taxi is about $20 The room is quite large and very good. Renovated, the facilities are old, but it is still no problem to use. The front desk service during the day was very good, and the big sister on duty at night was a bit poor. But the breakfast service was great and it was definitely a highlight. Health is good, according to the usual no slippers, toothpaste toothbrush and razor, too late to find the big sister.