Hotels near Whitley County Historical Museum, Columbia City

We spent 2 nights here for the eclipse. The staff was fantastic. A friendly welcome - and they offered us special eclipse glasses and moon pies! Breakfast was quite busy the next morning but the guy working it was great at helping and cleaning and replenishing. Whole stay was great. Room was comfortable. I’d stay here again if I am in the area!

My family and I stayed one night at the hotel. I am a IGH hotel reward member. I book from site paid $119 plus $50 damaged. Upon our arrival we immediately noticed how empty the hotel was for a fourth of July weekend ( July 6, 2024). Counted 6 cars in total including mine. There was only two hotel staff. Never seen housekeeeping.Entering the hotel it seem clean but boy was we wrong. We was placed on the fourth floor of hotel. We only seen TWO other guest while there. It's a 4 floor 80 room hotel. Our room was not keep up. Notices damage to headboards, holes in wall, the iron was dirty and orange stuff in shower and stain on sheets. After walking around on each floor.... I noticed it not so clean plus if you stay in room 101,201,301,401 there is a carmer above the door and pointing right at the door. A couple of the doors has paper sign on them. Outside area was okay. Four chairs and a table that was chip and damaged. Cigarette buts mix in the rocks. Siding on hotel chipped. Water hoses just laying out plus there was a trash can blocking a fire exit on the main floor. Beds were comfortable and coffee was good. Pool was out of order. Breakfast option was two hot sandwiches option the rest is grab and go. On July 13 2024 I placed a call to see where my $50 damaged deposit was. Told two different answers. Never received refund. Stay at your own judgment.

The breakfast buffet is truly outstanding. My favorite service (shout out to Theresa!) and foods selection in my travels. We had special needs. The staff were friendly, courteous, and accommodating. This was not our first stay at the hotel. Thank you so much for making our overnight stay so enjoyable.

The lobby was updated, but our room was not. Desk chair sat way lower than the desk and would only go lower. The bed lights were both broken and would flip over if bumped. The pool was ice cold! Breakfast was always out of pancake batter, and when crowded, the breakfast bar was super hard to manuever around. Found lots of items on the floor... like old gummies and candy indicating the room really had not been cleaned well. Bed was ok, and surprisingly, we didn't hear freeway noise much. Was really hoping for a better experience for our anniversary weekend.

First off - the pictures on website are NOTHING like the property - when you call to make reservation there is a welcome message indicating they are proud to announce renovations have been completed - the hotel is filthy - stinks - bathroom off the lobby had poop all over it and urine smell terrible - didn’t even use the bathroom - we were given a key to room 301 - window in hall outside of room was broke and could hear highway - room keys did not work - people were sitting outside of the room watching tv on their phone (shady people) we were appalled by the filth of the whole place and the smell was terrible - we went back to front desk and told them we were not staying - because of misrepresentation of the conditions- the “staff” behind the front desk were 4-5 men (could not understand we needed refund) I don’t believe they could understand much English - another disturbing thing was they made a picture of my drivers license when checking in (I have never had this done at a hotel) I did request the copy of my license be given back to me - I am now working with the customer complaint dept (not much help) I was advised to call manager at the hotel and request refund - when I called - was told manager was not there and not sure when he would be in (not today not tomorrow just not sure when he would be there) I gave the person who answered the phone my request and information to pass along to manager - I do not expect a call back! I know that each hotel is individually owned but I would think comfort inn would have district managers that monitored the properties since it represents their brand! I was not able to get a contact number for corporate offices here in United States - the customer service for complaints in housed in Central America (which we had a language barrier) My husband and I are not high maintenance people by no means but this property is a disgrace for comfort inn and for Fort Wayne! Again - do not book this hotel if you think you are going to the facility shown to you on their website (unless you want a good laugh) total misrepresentation! I wish I would have taken pictures of actual property but we just wanted to get out of there!!!!! I am still hoping to get a refund since we did not stay (didn’t even get in the room)

房間有股霉味房，但服務人員很親切