Hotels near Pavilion #4 - Pointes West, Columbia County

Location ok, near Augusta town, within 10 minutes drive to Target, there are restaurants nearby The hotel parking lot is well located, but it is better to introduce that there is a charging space. If you drive a tram, you still have to go out to charge. There are several fast charging stations within 10 minutes of driving. The front desk service is general, there is a random charge, the lobby manager Joe is strange, although Lotte, but the service is very general The hotel has complimentary breakfast

很好，酒店人员很热情，good,goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood

We were greeted with friendly front door staff evertime we entered the hotel. The front reception/sitting area is rather large and the fire place was on making for a warm reception on this chilly evening. The room itself is very nice, the kitchen has two burners, a microwave, a full fridge and dishes for a family of four as well as pots and pan. There is a desk area with space to spread out and a lamp. The sofa is a hotel sofa, so stiff and not too comfy but clean. The large TV is in between the sofa and bed so it could be seen from either but would need to be turned. A turntable for the TV would be a nice addition. The shower was clean with glass sliding doors and shower gel/conditioner and shampoo available. The water was very hot! It was a really nice shower. The bed was comfortable, pillows are a tad too soft for me, but there are two so you can pile them up. The room AC is adjustable and definitely heated and cooled well. The room was vacuumed and appeared clean, but was dusty behind the TV (we had to pull it out as the cable was misbehaving) and the bottom of the lamps/baseboards are dusty. The free breakfast was nice! Sometimes the hotel breaksfasts are meager. This was not. First day was biscuits, gravy, sausage, pre made omelets (slightly rubbery), oatmeal with fruit, brown sugar and nuts, yogurt, cereal, boiled eggs, OJ, coffee, milk and tea. Second day was grits instead of oatmeal and potatoes instead of biscuits. The ladies in the breakfast area are soo sweet. One of them told me today that they take care of their customers and this is the best Homewood suites, she just wishes she could stay here :). apparently you can't stay if you work here. They were So kind and attentive. If we ever ran into staff they smiled and were kind. My husband said to me ”they must have good management to have staff who appear happy”. In the eating area: The seats were clean, available and no crumbs etc on the tables. Outside the parking lot is well lit, but some of the parking lot is a dirt lot which was not as nice. Overall I am very grateful to have found this hotel. GREAT stay. It was too cold to even think about the hotel pool...so I don't know and did not visit the gym. I did notice that there were construction workers staying here, and using the grill out back two evenings we were here. I thought that was great that they had that as an option. It says something that people are staying here for long term stays. I saw a travel nurse here as well. You can't go wrong staying here! I saw one of the negative reviews, she was NOT reviewing this hotel. She must have picked the wrong one to review by accident. This is a nice hotel!

Pros: friendly staff, room was spacious and clean, everything worked, wifi good, public areas were clean, plenty of parking. The hotel was fairly empty. Washing machine looked new. Cons: the chair for the desk was an ordinary chair and was too low for the desk. The entrance from the street isn’t well marked. The parking lot is sloped downward, which gives it charm, but loading a luggage cart and pulling it up to the door is difficult. General: no breakfast. Probably most hotels are like that these days. Overall: 5/5 Value: 5/5 Wifi: 5/5

The hotel is in a perfect location, very clean and shiny. Christy was very helpful upon arrival. The rooftop bar is beautiful 2 HUGE negatives AC didn’t work, called for service and all they did was turn the thermostat down to 60. The thermostat said 72 but it wasn’t (we keep our house at 78) It was Hot, fan never came in all night, my husband turned the thermostat Off and waited Fan finally came on when he turned it back on but not compressor. So after sweating all night got up to take a shower and NO hot water. Very disappointed

We had multiple encounters with some of the staff members all of them greeted us as we passed by or stood in the lobby. Christian I believe was the young mans name at the front desk he was very helpful, we had a lot of questions as I do not travel often with my less than one year old. He always had an answer. The day manager that worked with Christian was very sweet and accommodating. If I ever go back to Augusta this is where I will be staying here.