Fairfield Inn Concord Reviews

Lovely little spot to spend the night. Suite was worth it for the space.

at fairfield inn the guy on night shift was awesome and the king suite was nice but the regular rooms do.not have microwaves

Our experience was great the service great the staff was friendly Breakfast was delicious a wide variety something for everyone in the family The room was very clean smelled just as clean ! we loved the fact the room had extra seating in the room there was plenty of desk space for my laptop and paper work My daughter enjoyed the pool and hot I have to admit most hotel pools and hot tubs aren't the most clean and the smell of chlorine will choak you but There pool area was clean the smell of pool chlorine was light it wasn't humidit fresh clean pool towels access to the bathroom for the kids The gym area was just a great very spacious Down in lobby the have a nice little store area where you can purchase snacks small meals drinks a microwave to make your food prices were reasonable The televisions have great quality and get selection of apps internet TV local channels and more

Was a great time

Very noisy on the high way side and other side room is not in function Being a gold member I asked specifically to be in a room not being on the 93 highway which is very busy and then room are noisy They gave me a room with a TV which did not function and manager was not able to fix the problem or propose an alternative acceptable Very bad maintenance of the hotel

Pros: • Cleanliness: 5/5 Hotel, room, bed, bathroom all clean. I believe they clean the room every 3 days. Some people complained about that but do you change your sheets at home every day? Shower before you get in bed. You’ll be fine. • Comfort: 3.5/5 pillows were fluffy enough. Bed was fine. Mid for people who (like me) prefer a softer bed or prefer a firmer bed. Personally I would’ve liked it softer or slept better with a topper. But I slept ok, did wake up with stiffness. • Staff: 5/5 Friendly. Always smiled and greeted us coming & going. Tho I don’t talk to them much. Had no reason to. • Breakfast: 3/5 pretty decent but nothing spectacular. Eggs, sausage, cereal, oatmeal, breads, apples and bananas. The coffee was good. With oatmilk option. •Location: 4/5 you need a car or you’ll have to use Lyft in Concord. It’s a short drive to downtown & pretty much anywhere you want to go. There’s a great famous diner nearby too if you want variety for breakfast. Plenty of restaurants a short drive away. • Mini fridge in room • Pool & gym. Didn’t use either but it’s worth noting that they’re there. They looked clean & well maintained Cons: • Noise: Location. Right next to the highway. only noise came from cars on the highway. Not a reflection of the hotel but just know it’s right next to the highway so you will hear it all night. If you’re a light sleeper, earplugs will fix this problem. -The AC unit is a little loud. Didn’t bother me but might bother some ppl. • No microwave in room Over all it’s an average and decent budget hotel if you want the basics of clean and comfortable stay, with the added breakfast. I suggest going to Shaws or some store to grab bottled water or drinks for your room. I’m satisfied with my stay and would stay here

I have stayed here a couple of times when my preferred hotel in the area was sold out and I had no other choice. The place is dirty and the walls are paper thin so you can hear people talking in rooms across the corridor. Upon check in I was told that they only "refreshed" the rooms every three days, which is ridiculous. Most likely ownership is too cheap to pay for enough staff to clean or doesn't pay a reasonable wage. I only saw one housekeeping person in the entire hotel while I was there. In any event my room smelled and had many stains on the furniture, so it certainly reflects a lack of care. The last time I stayed they had two wedding parties, and they were running around in the corridor at 3am. Staff was completely unhelpful. For the money, you would be much better off at the Courtyard. The Hampton Inn in Concord is worse than this place, so avoid that one as well.

Front Desk (Michelle) was unpleasant and non-hospitable pre-arrival during phone calls as well as during check-in and to our group while at the hotel. Houseman (Devante) openly voiced loud enough for us to hear that he “Fu***** hates Kids”. Breakfast attendant almost burned kids while attempting to change out chaffing dishes by lifting them over a kids arm and head. Michelle also encouraged us to invite homeless individuals to the property by leaving leftover food at the dumpsters instead of donating it to a local shelter. Both property and staff are old, beat up, and dismal. Highly do not recommend this property to any groups or in general. Reported all of this to Marriott on 3/4/24 and after 6 days, still never heard from the property.

stayed for a tourney, some kids were not on their best behavior during dinner, some parents could have enforced better. Devante (public space) impolitely informed us he “hates the f***in’ kids”. His big feelings are not a guest’s business

As soon as we walked into the lobby of the Fairfield there was a distinct musty odor that was not appealing. It also had the same odor in the hall way to our room. The young lady that checked us in Kat was not the most welcoming. When asked about an Uber to the event we were going to that evening she was very short and unpleasant. Another encounter with Kat was when I was purchasing water for my friend and I and received another unprofessional comment from her. Maybe it’s time for her to find a new profession if she is that unhappy in her job. I can’t say that I would stay there again anytime soon. The hotel is located right next to the highway so you can here it the entire stay in your room. I usually always make a point to stay at a Marriott owned property and the first time that I have been truly disappointed.

We had a great stay here even though it was cut one night short by having to head back home to a sick child. We were greeted by Michelle at the front desk upon arrival. She was very kind and friendly. Our check-in process was quick and smooth, which was nice after driving over 8+ hours. She also was working the next evening and got us some extra towels and toilet paper that we needed. We proceeded to chat with her a little about some questions regarding Marriott points and we talked about our ski trip that day. She was knowledgeable and easy to talk to, which meant a lot to us. The lobby was clean and decorated nicely for Christmas. The room was clean, bed comfortable, and TV was fine. The shower was as hot as I like it (which is scalding in my husband's opinion). Parking was never an issue. We were right by the entrance every time and could see our car from our window. Breakfast was good, too. The standard make your own waffles...scrambled eggs, little omlettes, sausage, cereal, yogurt, oatmeal with toppings, bagels, croissants, and biscuits to name almost everything I can remember. Upon having to check out early, Christine was at the front desk and was so kind and understanding about the need for our early departure. It was so comforting to know we would not have any penalties against us because we were already saddened and stressed before 7am. Bottom line, we would stay here again if we were ever in the area. Thanks, Michelle and Christine!

I stayed at this location for two months and enjoyed it very much. The staff is extremely nice and I would stay there again. I had to leave early in the morning and could not say goodbye to everyone.

My wife and I had a wonderful stay here. The room seemed newly renovated, as everything was in excellent condition and very clean. The mattress was very comfortable, the heating / air conditioning system worked perfectly, and the room was tastefully decorated. The included buffet breakfast was very good with lots of choices, and even the coffee was unusually good for a hotel. We have stayed here before, and would most definitely stay again.

Hotel has a great atmosphere. No meeting rooms if you are looking to use one for a group. Continental breakfast has the essentials but nothing special. Great service by the front desk. Workout room has the essentials and decent space for a couple people to be in there. Would be crowded with 3 or more trying to workout.