Hotels near Marco Inaugural, Contagem

Carefulness and education of all staff wide, clean and well equipped apartment Restaurant: wonderful and diversified food Diversified and very tasty breakfast with omelet prepared at the time Pool and Bar with a wonderful view

We were very welcome. We don't have to even present the reservation voucher. Clean room, air conditioning works super well. Excellent breakfast. Super recomendo

I found the hotel very good, in another hotel in BH in August was a bad experience. SAN DIEGO is clean, new, smellful, the rooms are small, but that is the less, the corridors have a carpet, which prevents noise, the coffee is very good (I just didn't like the pretence that is of bad quality or is presented). The next has a McDonald's, is on the streets with little movement, the attendants are hearty. 3 fast lifts, it never took to rise or down, the air conditioning is split and not window. Finally, a standard city hotel, which is not BH. I was staying two days and booked two rooms for four people, two in each.

If you are a foreigner and Hilton Honors member, do not stay in this hotel. This is the second and last time I have stayed at this location. As a Hilton Honors Member, Diamond tier, we expect more from every stay. At this location, we receive less. At check-in, the receptionist does not know about the HH tiers and related benefits. We do not receive any of the perks that are available to Diamond members. The rooms are ridiculously small. The service overall is sufferable. I have been checking over the past few days to see if I received the points related to the stay, but none has been credited to my account. After contacting the hotel, they don't know how to do it and make the same excuse: despite being a Hilton hotel, their system is not integrated into the HH; therefore, there is nothing they can do about the points accrual. I stayed here in the past 18 months and the same problem happened. At some point, I resigned and gave up requesting my points. If you do not receive a service of minimal quality AND cannot accrue points for my HH account, what is the point of staying at this hotel? It is more expensive than others with similar service characteristics and delivers far less quality than others. I keep questioning if this hotel is really part of the Hilton network or just a fraud. There is nothing positive to say about this hotel.

We stayed for almost ten long days in this hotel, where beds are uncomfortable and the elevators are always packed. The front desk staff is rude and will show you an attitude anytime you stop by to ask for help. During the checkout, they tried to charge us for breakfast on a day that we were actually in another city in Brazil. I had to show them the boarding passes to prove that we could not eat in the hotel because we were not in Belo Horizonte that day. They have a huge conference center that is always booked. Good luck trying to get a cab in front of the hotel. You will have to find space between the buses parked in front of the front entrance. Additionally, this hotel is on a hectic road, and the windows are not noise-canceling. Therefore, the rooms are very noisy. There is a Japanese restaurant on the premise where the service is equally lame, and the food sucks. We did not pass the appetizer because the waiter brought us the wrong beer and refused to take it back, and the tempura was disgusting. The manager is too lazy to fix that mess because they get enough money with the conferences. We are not coming back for sure!!

Located in a quiet and safe neighborhood where there are many small shops and restaurants. Nice modern design. Small pool on rooftop. Very good breakfast. The rooms are nicely decorated and have a lot of space. I recommend the junior suite as they are even more spacious. Most staff members are really nice. They do their best to make your stay as comfortable as possible. I had some small hiccups but I really appreciate their efforts to overcome these small issues. Some staff members do not speak English but you still can manage. Thanks to all the staff members and managers (Jessica, Lidia, Daniel etc.) who helped me have a great stay.

We like our stay quite. nice and well-functional staff. Simply but clean and good size room. Excellent breakfast included in the daily. Excellent location, near to tourist points, bars and restaurants. Free manufacturer. Excellent cost/benefit.

The hotel is located in the centre of Belo Horizonte and has very old accommodation. The reception service is a little misguided. The room we were was a spacious, good bed, old air conditioning and noisy. The bathroom was also with good room and a good shower, but the water was passed through the door and flooded the bathroom.

Hotel is super well located. Very clean and friendly staff. Great breakfast. Garage leaves a little to desire ... mainly in bigger cars. In general, the hotel is very good.

Hotel desk, parking, valet attendants were always kind & helpful. Room was comfortable & clean. Work out room & amenities well taken care of. Convenient location. Great breakfast, good food at restaurants - all the above I give 5 stars. However the organization of restaurant in the evening needs major attention, which is sad because the food is excellent, and so I give 2 stars as I’ll describe below. For our evening dinner we - and other guests waited more than an hour for food. It was obvious they were understaffed but no one checked in with us and it was hard to get their attention. When our food arrived, they forgot my elderly mother’s meal. Wait staff continued to not check in with us - and we felt ignored. Finally we spoke with staff and they got my mothers meal…about an additional 45 minutes later, we actually ate together. I complained to the restaurant manager and I was treated disrespectfully. I felt her meal needed to be compensated. His reply was “No - well she ate it didn’t she?” I was stunned by his rudeness and stood my ground that a 5 star hotel should not treat their guests this way. A waiter saw the ridiculous exchange and ended comping her meal. I noticed other hotel guests were frustrated too and had similar issues. At the very least all that needed to be done was for the staff to communicate,”Please be patient with us; were understaffed” etc. -That would’ve made a world of a difference.