Top Business Hotels in Cook County

I walked into the room and thought it smelled like cigarette smoke and it was a nonsmoking room, so I called the front desk, and he was able to get me checked into a new room in minutes. Super pleased with my stay and grateful for the amazing service!

The location of the hotel is good as it is within walking distance from the exhibition hall, but it is a bit far from downtown. Breakfast was good, and I think the main building is better than the tower building. The staff are friendly, but there is an extra charge for early check-in and late check-out.

It's fine for where and what it is. Unfortunately I waited forever at the airport for the shuttle and it never came so I had to hop on a neighboring hotel's shuttle and then walk over. BECAUSE I GUESS THE SHUTTLE DRIVER NEEDED HIS AFTERNOON NAP.

Hotel location is OK, the room is very comfortable, clean, the front desk service is very good, there is a 24-hour public coffee supply in the lobby on the first floor. The breakfast is quite rich in the American style, very warm.

Beautiful hotel! We loved the matching bird house and the birds that also enjoyed staying there! Staff was very kind and quickly brought a new Keurig machine when we found ours wasn't working. The pool and exercise rooms were well maintained with up to date equipment!

This was only an overnight stay to connect us onto our next flight. The hotel is quite dated, old, we were surprised. The hotel wasn’t cheap in cost; but it felt like we were staying in an old motel. I tried to convince myself, “it’s only one night”. We waited over an hour for the shuttle bus to take us to this hotel, less than a 10 minute ride. It was very tiresome and frustrating. The bus is a shared bus with The Marriott hotel. So the front of the bus is labeled Marriott and the side of the bus says Hilton. So we could have missed it by only reading the front of the bus. All in all, I wouldnt recommend this hotel. The shuttle was unreliable. Unlike other Hilton hotels, this hotel did not have a 24 hour free-flow coffee table.

We attended the Chicago International Miniature show at the nearby Marriott O'Hare. Because that hotel was full, we booked the Springhill Suites. They ran a shuttle to the other hotel with a super nice front desk staffer driving. The hotel itself was fine and the free breakfast was above average. Parking was on long surface lots on both ends of the hotel, but there is also an underground garage. The onsite Outback steakhouse was a plus. Rooms were good, nice and quiet despite being near airport and freeway with a microwave and small fridge

Location is quite good as it is within walking distance of local mass transit systems, shopping, eateries, and attractions. The location is also close enough to Grant Park that you could start a run and make it to the park very quickly to continue on for a few miles. Even based on location alone, I would return to this hotel. As others had mentioned, there is a refillable water bottle station by the elevators (empty bottles also provided), which is a great feature. The elevator had a weird quirk where it would overshoot the desired floor when going up (remedy the situation by pressing the button again to send the elevator down to the desired floor). If you do some research into the hotel and its reviews prior to booking there shouldn't really be any surprises. I went into the stay having some idea of what to expect and that helped me enjoy my stay. There is no mini-fridge in the standard room, which is also on the small side but perfectly fine if you don't plan on spending a lot of time in the hotel. The only seating in the hotel room was the desk chair. Some of the furnishings could use updating but the bed felt itself was great and the room was clean. I couldn't find any in-room controls for the temperature, but I did not have a problem with this; it's just something to be aware of. The bathroom was clean and utilitarian but towels and toiletries were provided. Updated charging station/hub/clock (both USB A and USB C) for both the desk and the nightstand would go a long way. This hotel is one tenant of a building that was built in the early 1900s. If you've ever lived in a building from around that time, you get used to some things being a little bit older and quirky. Since my priorities were having a great location for a reasonable price (compared to the nearby competition) that was also clean, accessible by mass transit, and had access to an eatery, this was a good stay for me.

Great experience, wonderful staff. Only complaint was chromecast in room didn't work, but what a first world problem! View of the city was amazing and we had the pool to ourselves all weekend. Won't hesitate to book again.

This hotel is a far cry from the one advertised on the website. It needs a deep clean, making for a only bearable stay if you're never planning on being in the room aside from sleeping. However, the beds are not comfortable so I can't say sleep was easy come by either. Definitely bring shower shoes to wear - no bare feet on that carpet! The front desk staff do a good job selling you on downloading the hotel app, but do not be duped into thinking you might get a free night after gaining the right number of points via the app. You only get this if you make a whole new booking with a special rate from the company. This is not what the front desk clerk told me when I checked-in and I wouldn't have bothered joining if I'd been told the truth, as I never plan on staying at this hotel or with this chain again. (I wonder why I was told a falsehood...!) While the location is great, I'm not sure it's worth the money to stay here. I'd rather have paid more for a nicer experience, or booked father afield for a cleaner more pleasant hotel.