Scandic Palace Hotel Reviews

Lovely hotel right in heart of city . Excellent breakfast , staff very friendly would definitely stay there again

I've stayed many times at this hotel. Such a great location within the city and the hotel itself is an architectural and historical gem. Gracious and welcoming staff. Breakfast is continental with some great Danish elements mixed in. Very quality and eco-conscious.

A nice hotel with good enviermental. 3 mins near walking street, 10 mins to central station.

Great location. Breakfast had wide variety. Could be a bit better.

Nice Hotel, room was small but clean. Hotel was near many restaurants and near the train station.

An elegant hotel in a nice location

We like location

The service is really very average, and the room facilities are very old. It is just convenient for entry and exit.

The location is excellent!!! Right next to the town hall. It is very convenient to go to Tivoli and other places. It is convenient to go everywhere. You can't park at the door, but you can stop temporarily to move your luggage. So it may be more convenient to take the subway.

Excellent location! Close to all the most important places to visit in Copenhagen. Very good breakfast. The only bad thing about the hotel, there were 2 elevators and only one worked. The rest, all very good.

The hotel not only does not provide toothpaste, toothbrush and slippers, but also requires an appointment one day in advance for room cleaning, otherwise they will not enter the room. Even if they clean, it is "light" cleaning. The front desk said that it is a government regulation, and all Nordic countries, even five-star hotels, are like this. The so-called environmental protection, carbon reduction, and sustainable development. This is not friendly enough for guests who stay for many days. I think it is a bit too much. In addition to the location advantage and the friendly service staff, there is nothing else about the hotel. As for the quality, it is probably the peak tourist season. I prepaid the hotel fee, but found that the room fee was deducted from the card the next day after checking out. I immediately called and they immediately admitted that the deduction was wrong and would refund me immediately, which would be credited to my account in about 3-4 days. Unexpectedly, I looked at the bank records again and found that another amount was deducted! I had to call again, and another front desk clerk advised me not to be angry. The attitude is really great, but the level is too poor. Fortunately, the money was refunded, and there was no danger.

Rooms range from large to small, with the larger one costing more than 2,000 yuan. All rooms have hot water kettles, which is pretty good. The biggest trouble is the lack of slippers. Remember to bring it. Also, the location of this hotel is great. When you go out and turn right, you will find Chinese food and Japanese fried noodles, which are pretty good. And behind it is the business district. It's just that the breakfast is not friendly to Chinese people. There is no delicious food. It is treated carelessly every morning.

The experience was quite bad. I booked a standard king-size room, which was very small. The toilet had a glass door and no wall. The heater didn't work, so the waiter later sent a heater. The sanitation was not clean. I made an appointment with the cleaner, but he didn't do it. I had to ask the front desk before he came. The garbage was not taken out. I felt that the waiter was exclusive.

Very good location and very friendly staff! Despite being in the center: quiet rooms. Extensive breakfast.