Hotels near University of Miami, Coral Gables

Front desk service was very welcoming and quick.

The hotel was nice, staff were nice, and the breakfast was OK. Since we were in our rooms for most of the morning when staff cleaned, we didn't get our rooms cleaned during the 3 day stay. When we asked for clean washcloths, there weren't any. We were given hand towels instead. The location isn't the best, but I liked that it was within walking distance to the shopping center with Target. Other than this, it was a good stay.

This hotel is an absolute stain on the Marriott brand. They have no concierge lounge so for lifetime Platinum members there are none of the comforts that you expect when on the road, and no warning at time of booking. Upon arrival there is no water in the rooms - a standard set up at a full svc marriott is 2 bottles. The front desk NEVER answers the ‘at your svc’ calls from the room. There is no gift shop and hence no sundries should u need something, instead u are ordered to walk to the courtyard and use theirs 🤣. I went to the front desk to ask for bottles of water and it took 30 min, and instead of offering to just bring them to my room I was asked to wait there because they don’t “do that. “. The staff is apathetic and the svc at the bar as poor as you would expect. Also, elite status members not given high floor or even the refurbished rooms, just assigned at random without care. DO NOT STAY HERE if you expect an experience like any other full service Marriott - this is by far the worst run Marriott and worst experience delivered of any marriott i have stayed at and I have almost 1300 night. The Marriott Logo shld be stripped from the walls immediately.

Stayed here on an over night lay over with my family of four (two adults, two older teens). After a delayed arrival at around 7:30pm, all we wanted to do was get to our hotel. Waited for 10 minutes no shuttle. Called the hotel, told them where we were standing and was instructed to move to pick up station 7 and shuttle would be on the way. 20 minutes later. No shuttle. Called again and same front desk employee told me ”I don't know what to tell you, he's on the way should be there in less than 10 minutes. Just as we were about to give up and take a cab, along came the shuttle. Driver was nice, I”m guessing busy doing something else when we needed him to pick us up. Here is your pro tip: 1: Don't assume the shuttle runs non stop. It doesn't. 2: Call the hotel and make sure its on the way. 3. If you have an early AM flight, don't stay here unless you want to UBER or Cab to the airport. The shuttle does not start running to the airport until 7AM. Our flight left at 7:30, so a 12 dollar UBER it was. The rest of our experience was fine. This is nice property. Had the two bedroom unit and had great space for our family. Used the washer and dryer on second floor (bring your quarters 1.75 per wash, 1.00 per dry). They have a full service bar that stays open until 9pm. Until they improve their Airport shuttle service (remember, they are an AIRPORT HOTEL). I would stay someplace else.

Had a horrible experience a couple of blocks away at some trashy place… But not only was this hotel the exact opposite of that, but they ACTUALLY got me in the vacation mood right back again. Luis the manager was nothing but a knowledgeable young man of the area and his hospitality is what got me to give this a shot. 10/10

Pleased with my stay check in and check out no wait. Rooms nice and clean. Quiet place, very cozy location. Lots of shops and restaurants walking distance great view. Will definitely come back real soon.

To mention the least …outstanding service. Hopper messed up my reservation and I was disappointed how Hopper managed my reservation. Fortunately, I had Malcolm, the night front desk agent who allowed me to check in while my prepaid reservation was lost. The service that Mr. Hernandez provided was above and beyond. Hopper was not serious and did not resolved the issue on the next following day before checking out. (They promised to resolved the issue which it never happened that night). Thankfully, after Mr. Hernandez finished his shift, Mrs. Kiana took over and solved the issue. I want to really extend my gratitude towards Malcolm and Kiara because the warming welcoming and the professionalism was more than I was expecting. If you are traveling for business or pleasure, Aloft Doral should be your first option. I hope Marriott hotels continue such a great customer service training, showing great customer quality. Kudos to both of you. I felt like home all times and I never found anything irregular but Hopper service. Great service, great management.

I thought it was close to the Everglades Park, so I booked this hotel. I went to open the room and saw the waiter just sent the towel inside. I casually said a sentence to one more, because the three of us, a person like a black manager, and the waiter explained the number of towels after check-out. Can I eat a towel hungry?

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