Latest Hotels Reviews for Corning

Holiday Inn Express & Suites Corning
4/597 Reviews
This is our second stay here in 13 days. There is still ongoing construction and updating of the hotel, so I won't review the basic condition of the room. On our last stay, I spoke with Yuri, at the lobby reception counter. I explained my wife has mobility issues and asked if on our next visit on Sept 27, we could get an ADA room. She checked, and found an available ADA room on our arrival date, and noted it on our reservation, which I saw online when checking later. When we arrived on Sept 27th, I was told by the afternoon desk personnel, they did not have any ADA rooms. I explained what transpired on my previous stay and she again said they had no ADA rooms, that we probably made the reservation on line with a 3rd party vendor, who didn't know their room availability, even though I again explained an employee on site here, at this hotel, made the assignment  We were eventually assigned a room on the 4th floor, which had been newly updated.  When we arrived at the room, we found construction workers still doing finish work, an no room amenities (frig, coffee maker, etc) in the room, as well as the television not working. We were finally assigned the same room we had on our previous stay, which was in poor condition, but by this time we were glad to have a room! Upon checking our reservation, after my discussion with the afternoon clerk, the notation about a ADA room was no longer on our reservation. We appreciate all that Yuri, the morning desk clerk, did for us. We are extremely disappointed in the afternoon desk clerk  who checked us in both times, in not honoring the room type noted on our reservation. 

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.