Hotels near Port Square, Corpus Christi

There are lots of little things that I was willing to overlook at this hotel. We walked in the lobby to and empty desk and awkwardly approached. Looked around for a second. Then the front desk person came out of the room and was very pleasant and sent us to our room with one key. Most hotels give us 2. We got on the elevator and stood in the elevator looking at each other in horror at the sounds it made. No biggie. We got to our room and the door was cracked open. I made my wife wait while I checked the room for anyone that may be in there. Went back to close the door and realized I had to force the door shut. Which was annoying during a 4 day stay. The mirrors and windows were clean… except for the tops. I guess the house keeper was short…everything above 5 ft was still dirty. No biggie. Every surface above 4 ft in the room was dusty, which is gross. There were questionable stains in several spots on the carpet. The ledge under the window and around the AC unit was loose and was basically leaning against the wall. Safety issue! All issues I was willing to overlook. Bed was not comfy. It wasn’t horrible but not great. The ding from the elevator was extremely loud all night long. Breakfast was very underwhelming after seeing the pictures of breakfast online. All of this was fine until day 3 we followed the instructions in the room and went to the front desk to fill out a housekeeping request to have our room refreshed and our towels changed. We filled it out and put it in the basket. The lady up front that was taking a complaint from another person about footprints on their toilet. We dropped of the slip and the lady yelled past the other gentleman to us asking if we were checking out. We said “no we are just filling out a housekeeping request” she seemed very irritated and asked how long we have been there. We said it was our third day. She said you have to wait until the fourth day. We said that’s not what the paper in the room says. And she said I am sorry. So my wife said “well can we get some new towels?”(they only gave us 2) she said those requests need to be made early so the housekeepers can get it ready. We looked at our phones and said it’s not even 9 yet. She made a shooing motion and said I’ll take care of it in a very rude tone. We left very upset. I have never been talked to that way at any hotel or motel ever. In the hospitality industry you never talk to a customer in that way. EVER. We went to the beach and came back at 2pm still no towels no refresh. I found the housekeeper and she was very pleasant and gave me 2new towels. We told her don’t worry about the refresh. Summary: this place is using Covid as an excuse to not clean which is counter productive to preventing Covid. It is not a large hotel more accountability is needed with housekeeping and maintenance. Any lady that speaks to a guest the way we were spoken to should be fired. If you have Covid protocols follow them all not just the convenient ones. I would not recomme

The good things first, rooms are budget friendly (on the higher end of course!) The service is amazing and so are the people who serve. Rooms are good and clean and very well maintained, has a classy touch to it. The only thing that lacks is the royal touch to it; a more grand and palatial feel inside out.

We stayed here one night and I should note it was the first Friday of the first weekend of Texas' spring break. If the hotel wasn't sold out, it was pretty close to it. - Staff (Kristal) checking in was great. I did see that there were lots of kids (was told a football team) around and asked if we could be located a bit aways from those chunk of rooms. Kristal understood and put us on the 3rd floor (they were on the 2nd). - The sink in the bathroom wouldn't drain on checkin. The manager (also great) came up and fixed it right away. Given how busy the hotel was I appreciated he did this quite quickly. It was minor issue that he resolved right away (thank you!). - Room was of average cleanliness. - I like that Springhill doesn't use the prepackaged shampoo, etc..but the dispenser in the shower was out. - One reason we picked this hotel was for the EV destination charger. This was not working and based on reviews has not worked since March of 2020. Marriott please remove this as an amenity of this hotel. I will call next time I book anywhere to confirm. - I'm not sure what the staff could have done, but even though we were on the second floor, the kids staying at hotel were running around, opening/closing doors, etc..(especially outside our door) till 1:30/2am. If I had to do it over again I would have called down (which I didn't). It wasn't a single room but many and in the hallway. It did bring down my review as we slept horribly for one night but note this is most likely a one off issue and not necessarily the fault of the hotel.

We had the misfortune of staying on the same floor of the incredibly inconsiderate Fatma and Farah H, the previous two complaints. In all of my years of staying in hotels, never have I stayed next to a guest who was as intolerably loud and disruptive. First of all, they left their dog alone in the room from about 7pm until sometime in the middle of the night, which the hotel tells you specifically not to do. The poor dog barked incessantly without stopping, you could hear it throughout the entire floor of the hotel. Then when they eventually returned home in the middle of the night, they turned on the tv, cranked the volume and left it on until morning. They left 3 bags of garbage outside their door and took phone calls on speaker phone in the hallway for us all to enjoy. When we finally couldn’t handle it anymore and decided to complain to front desk, there were guests from 5 other rooms in line to make the same complaint. If ever a guest warranted an eviction, it was these people. The hotel had been dealing with complaints about them for days and were eventually left with no option. I credit the hotel for standing up for the other guests so we could all enjoy a reasonable stay.

The breakfast was fantastic. The cooks kept bringing items out as soon as they were empty. Cereal bar, oatmeal bar, fruit bar, pastries, toasts, made-to-order omelets and scrambled eggs, bacon, sausage, fried potatoes and pancakes. The customer service was great, however you have to ask for your room to be cleaned. The room was lacking some good old scrubbing, but that’s why I travel with my Clorox wipes. Overall, great experience!

This hotel is OK, that's the best way to describe it. The bed was comfortable and clean and the common area is very nice, but everything else seemed to be struggling. First, this is clearly not a new hotel, but a renovated one. And I don't know if I've ever seen a renovation so poorly done. Paint was uneven, cracks left unfixed, the tile in the shower looked like a topographic map, the caulking was globbed on, the vanity is pulling away from the wall. It should have been a nice, streamlined design, but it gave the impression the room was old and crumbling. The room was generally clean, but housekeeping is literally cutting corners. There was dust on the windowsills and the corners of the shower were mildewing, likely due to the poor caulk installation, but still. Those things are relatively minor. The real problem that this hotel seems to be having is the HVAC. The hallway is muggy and smells like the last carpet shampooing never properly aired out. The AC in the room had trouble keeping up and managing humidity. The room smelled slightly vaguely musty but I couldn't put my finger on it until I realized right before checkout that the carpet in front of the AC was wet; it leaks.

The staff was welcoming and patient. Upon entrance, guests can see what is for breakfast on the board. My partner and I came back to the hotel at 10pm and saw what they're serving for breakfast the next day. The breakfast was delicious! Our room was spacious and comfortable. Guests can turn the AC to the lowest setting, 60 degrees. However, our tv was not in perfect condition. We noticed a line that comes down the middle, but wasn't distracting. The toiletries provided are the small travel size shampoo, conditioner, and facial wash. So if you're travelling with a family or large group, bring your own.