Hotels near Cash Cars LLC., Cottondale

All seemed fine until night time. My daughter opened up the pull out sofa and the mattress was saturated with blood stains. Not just a drop or two - one-third of the mattress was covered. ( I have photos). I immediately went down to the front desk to request a replacement and I showed the photos. The gentleman was very nonchalant and seemed disinterested in helping me. He said that we could remove the mattress but that there were no other ones available. I said YES, I definitely want it removed. Just the thought that it's in there is grossing us all out.. But I told him that I NEEDED another (clean!) mattress because we needed the sleeping space. Well, he eventually admitted that there was another room, just like the one I had, so I asked him to please have the mattresses switched. Instead, he attempted to have me switch rooms. I declined that option because my (1) teen daughters were already in pajamas, and (2) we had arrived at the hotel earlier that day and had taken the time to unload ALL of our belongings (took forever) into the room, plus (3) I had already gone through the trouble of sanitizing the current room. (4) Lastly, when we had first arrived to check in and requested to check in early, the attendant was kind enough to tell me that she could get us into a room right away but to be warned that the room was on the ”highway side” of the hotel and that some people complain about the noise. So i told her I'd just wait until the regular checkin time and get a quieter room. This is my 4th reason for declining the room change, because I didn't want a noisier room. In any case, I asked him if he could simply have someone change out the mattresses for us. He said no because he was the only one there and that he'd have the ”shut down the hotel” in order for him to do it himself. So I said ”well can I do it? Because it's highly unfeasible for us to load up and switch rooms at this hour.” So, yes, I had to move the disgusting mattress out of my room myself, and there were no gloves for me to use. I then had to go to a room on a different floor to grab the clean mattress off that sofa bed, load it onto the elevator, and drag it back to my room. After all was done - i had to return the room key for the new room to the attendant, he tells me that ”someone in housekeeping actually DID come in for the evening shift.” And he finally changed his tune and was nice and apologized, but I was NOT happy having to handle a mattress with what looked like someone elses body fluids. Also, the shower was lined in what looked like mildewy dust - so it was not probably cleaned at all. The trash can liners were not properly installed. Crumbs were on the floor. This was a convenient location, but I would not stay here again. It looks nice at first glance, but if you want REAL clean and not the kind of ”clean” your kids will do to their rooms, I advise against staying here. Oh lastly - when the sofa bed is opened (on the King studio room with pull-out sofa),

The best hotel to stay if you’re attending a graduation or business in Tuscaloosa, Ala.

The hotel is very clean, the room is large and the space is good.

High cost performance

The lobby was spacious and comfortable. The employees were very impressed. The hotel restaurant is convenient and convenient. It's in a very good place.

What a stay! From the moment we arrived, we were impressed by the warm hospitality and modern elegance of this hotel. The rooms are incredibly comfortable, combining stylish decor with thoughtful amenities that made our stay truly enjoyable. The staff was exceptionally friendly and attentive, always ready to help with a smile. The location couldn’t be better - right in the heart of downtown. The rooftop bar has fantastic cocktails that are perfect for a pre-dinner drink. If you're looking for a place that blends comfort, convenience, and a touch of luxury, this is the place to be. We can’t wait to return!

My wife and I stayed here for the first time last week. We live an hour away and came to celebrate my birthday. The hotel is built next to the Black Warrior River in the newly renovated River Park area which is a short walk to many bars and restaurants. There is also ample parking. The property itself is modern and very clean.. The Front Desk staff were very friendly and helpful. Our room was 523, just a few doors from the Rooftop Bar. Our room was immaculate, very comfortable, and offered a nice view of the river. We visited the Rooftop Bar participated in a Rose’ wine tasting with a portion of the proceeds going to the local food bank. There we tasted some really good wines and had the pleasure of meeting the Hotel General Manager, Cassie, and the Assistant General Manager, Daniellie, who went out of there way to ensure we had a fantastic stay. Later that evening, we sat on the outside deck and enjoyed the nighttime view of the city. We will definitely return, making this hotel a regular for weekend getaways. Thanks again to Cassie, Daniellie, and the entire Hotel Indigo staff for a fantastic stay!

The exterior is very impressive with a very spacious parking area. There is a nice portico to park your vehicle while checking in and unloading. The lobby area is nice, but a little dated. The staff are very courteous. They provide free soft drinks and water in the lobby. The unit has 3 stories with elevators. All the rooms are accessible from the interior only. This is good for security. The motel is in a rural area and appeared to be a safe and secure area. Our room has 2 queen beds, full bath/shower, A/C and a large work area. The room also has a microwave & small refrigerator.