Lone Fir Resort

Convenient location to Mt. St Helen’s. Their change and cancellation policy is very strict. We tried to change our dates, but it is impossible to get a hold of anyone at the resort prior to arrival. Would not book unless you are 100% sure you can make it.

LOVE this place!!! Warmest welcome from the front desk. The cabins are Uber clean & cozy vibe. The entire staff definitely make you feel at home! Super friendly & just care about you & their jobs. Come hungry because the portions are big & SO SO SO good. The grounds were clean. And the kids looked to be having fun in the pool. Cute little store. Love the whole Sasquatch vibe & all the cute signs as you arrive. A close drive to Mt. St. Helen & the river is across the way. Very relaxing trip. Thank You Lone Fir peeps ❤️

Absolutely great location, remote, quiet, amongst trees. Very friendly attendance and beautiful comfortable rooms. Clean, practical, very nicely decorated. Un endroit génial au calme et en pleine verdure. L’accueil est chaleureux et les chambres confortables et joliment décorées.

We have been coming to Lone Fir for years. Its a small campground, but clean, with pretty scenery and is close to the mountain, ape caves, and Lower Lewis Falls. We RV camp, and each year, we struggle to get our auto levelers to work because of how poorly the ground is kept. The RV sights all slope to the right, making set up extremely frustrating. We have mentioned this before and even after several years, they have made no attempt to level their sites. They have raised their prices, changed their pet policy and no longer allow dogs, are not accommodating at all when it comes to simple requests like changing back to the sites we booked and requested specifically, to be close to our friends, even when no one was in them! They were rude when we asked to play pool at 8pm...the pool room closed at 9pm. Everything is overpriced and they are just not the best hosts we have encountered. The original owners were much nicer to work with. We decided this would be our last year here. Between the cost, the rude staff, and the poorly leveled and kept RV sites, we will spend our money somewhere else.

Quaint little gem of a place! Stayed in our RV. Plenty of room. Shady spot. Loved the amenities at the park. Showers, wonderful restaurant/bar, play area, game room. Oh and a swimming pool. Kind of wish it was more private though. Will come back!

We booked a stay at Lone Fir Resort, but about a month and a half before our trip, I broke my leg. I tried to contact Lone Fir to talk about rescheduling about 6 weeks out, once I'd be able to travel. We knew the reservation wasn't refundable, but since we wanted to reschedule, not cancel, we thought it was worth reaching out to see what was possible. Hey, who wouldn't? Right? If they had availability on the new dates, maybe they'd work with us. BIg mistake. They are incredibly difficult to reach. We tried phone, e-mail, and working through the online travel agent we had booked through. Over a period of about 4 weeks we received several automated responses. Problem was, in those messages we were given no fewer than 3 different cancellation policies, and never a rescheduling policy, aside from canceling your stay online and booking a new one. All the more reason to try to talk to someone live. At worst, we'd be out of luck. At best, maybe we could reschedule and recover at least some of our investment. So we kept trying, as did the online travel agent....but aside from the bots, no answer. At one point we did get an e-mail reply from a person (I think), but she didn't clarify the contradictory information. Finally, after weeks of trying, Kevin from Lone Fir left us a voice mail. He sounded nice and interested. He used terms like "see where we went wrong or what happened with your reservation" "I'd like to speak with you if possible" and "try to rectify this". Good stuff. I called Kevin back and he got on the phone angry. Really angry. My wife heard his angry yelling across the room and suggested I ask Kevin why he was so angry, so I did. Kevin said he was "annoyed" (I guess the loud, aggressive, rude kind of annoyed) with me for trying so hard to reach Lone Fir. I made someone in the hospitality industry get on the phone with a customer. That is, apparently, bad. When I replied politely, explaining why I was trying to talk to a person, he calmed down a bit. He admitted that maybe all the contradictory automated messages could have been confusing, but it was still my fault since I should have known their policies, even if their own representation of those policies in their automated responses was contradictory. Kevin lectured me on the costs of running the business. Rescheduling costs money. There are opportunity costs involved (my term, not his, but that's what he was trying to say) Their staff is limited and hiring the staff to talk to customers is expensive. They just don't have the time or resources to talk to customers. As for my injury, Kevin wished me a good recovery and said that some people break their leg and others might "lose a parent". All the same to Lone Fir Resort. Good guy this Kevin. When I said I'd be leaving a review with my experience, Kevin admonished me for hurting the livelihood of all of the people who work at Lone Fir. At no point did I raise my voice with Kevin, despite his aggressive tone. in order to be completely fai

This place is so overpriced for the very small RV spots they offer. The fire pits were so close to the trailer that we decided to move it over a couple of feet so it would be farther away from the trailer and we’d have more room to sit around it. The day after we checked out, we got a call that said we caused damage and they were going to charge an additional $40 for the damage. The RV spot was not level, we had to back so far back into the spot just so our auto-levelers would even work. Which took up the room or little room we had. The campground was full of tall dead grass/weeds and dirt spots, your feet were disgusting if you wore sandals. You'd think they'd at least mow. After paying a very high cost for the spot, they nickel and dime you for everything. The only included amenities was the usage of the swimming pool; they charge for showers and charge for the games in the game room. You do get a key card to use the restroom but it didn’t work more than half the time to get the door open to use it. And don’t even waste your money for a milkshake unless you want to overpay ($8.50) for flavored milk, it was so runny, yuck!

We stopped into the Gift Shop as we always do on every single trip we take camping up at Swift. We buy so many nic-naks and candles and do not get me started on how much i love the popcorn.... Thousands of dollars spent here over the years. This time we bought a Green Hoodie Sweater for my wife. She tried it on in the store and loved it so much that she refused to take it of. We removed the tag gently paid for it and left. We drove up to the campground set up. About an hour later we noticed a split in the seam of the hood. Not a hole in the hood or anything that could have happened but a clear split up the hem of the hood approximately 1 inch long. She took it off immediately, put it in the car so it wouldn't get dirty and we decided we decided we would deal with it on Sunday when we returned out of the mountains. I went into the store and the women who sold it to me specifically and in fact remembered who I as told me she wouldn't help me. She told me i could wait for the manager. I arrived there at 9:30am, He wasn't coming in until after 11am. She wanted me to wait until 11am. Could the restaurant manager not help me? Was there not a Person In Charge who was allowed to make managerial decisions. Could she not pick up a phone and call the manager and explain the situation. Take picture with her cell phone and send it to his cell? She offered no solution. She did nothing. I place no blame I just wanted my wife's hoodie replaced. The hem seam doesn't go through to the other side. There is no hole. It is directly up the seam. I don't understand why i would be asked to wait 1.5 hours to exchange hoodie. That is the most ridiculous request. I live 1.5 hours away. I want to drive home. Not wait

Kevin is a delight. So are the Resort property and amenities. I am already making plans to return as soon as possible! Absolutely magical. In the middle of nowhere and everywhere at the same time. Stay here, and tell Kevin I say hi!