Day one before check in, met with friends for lunch. Food (steak & Ale pie) was rock hard, cheesecake base was also like rock, ran out of many beers at 1pm on a Saturday! My friends food was also cold. Plus lot of things on the menu, they didn't have! Room was okay, but dated and no shower, only a bath, carpet had seen better days!. Next morning breakfast was okay. We thought we would try the food again, this time in the evening, options again missing from menu and lack of beer. Breakfast next morning, mine was overdone and burnt, wife's egg was only just cooked! Top it all, the gardener was cutting the grass outside our window at 08:30am!! It was our Wedding Anniversary, which I mentioned before arrival, but not a hint regarding this from staff!! We stay in the area about four to five times per year, I would only stop here again, if I couldn't get in anywhere else!! Not the best by a long chalk!!!