Hotels near McRitchie-Hollis Museum, Newnan

I can't remember a little bit, okay?

Started bad and ended bad. Small issue but git in after 550 mile drive and asked if coffee was served all day and was told yes so I went over to get a cup but the decaf was out, no big deal. Went to the room and it was very cold so adjusted the heater/ac unit and promptly left to go to see family. Had set thermostat on unit to 76 but when we walked into the room on return it was stifelling hot. Reset to cool and in a couple of hours it was really cold. That was just the beginning. Entry light switch was not working properly and was wired in reverse and then had to push the switch in from at the bottom to get the light on. Suffered through a second night of heat and cold issues before they changed or room on Thanksgiving morning. Checked heat and was working properly so off we went. Came back and turned faucet on to warm to wash my hands and it never got hot so went to the desk again, now 9pm and I was beat after no sleep for 2 nights and they discovered that the faucet had been plumbed in reverse. Also sink had a big triangular crack in it that would definitly leak water. . Put the bath towel down on the floor and it was so ratty, holes in it and thread bare big time. Breakfast bar was nothing but low end sweet rolls and Nature Valley bars. Also had an egg, bacon cheese sandwich that was wrapped in celophane that had been frozen and needed to be microwaved. They offered a 50.00 refund and I wanted a 1 night comp for all the inconvenience and no sleep and I told that was an insult. Oh yes and soap wrapper laying in the bottom of the shower. There was more but this should be enough for you to not stay there, just very poor maintenace and also housekeeping.

Miss Linda put out an amazing effort to get me a room. They were all booked, but when she had a cancellation she called me to see if I still needed the room. I was looking for two nights they only had one night available so I took it. The room was clean, comfortable and quiet. The next day I received a call again and they were able to accommodate me the second night as well. Hats off to Miss Linda and Holiday Inn! Thank you all.

Sadly, we were coming back home for a Funeral. We were three adults & 3 children, aged 6-9-12 so we reserved two adjoining rooms. I needed a handicapped room with a king bed. The rooms were beautiful and appeared quite clean. We were meeting up with family - I had told my brother and his adult sons to stay here. My niece, who lives nearby, picked me up at the airport and joined the rest of us for a few drinks & some food at the lobby bar. I was shocked by how Large this hotel is. In walking from our rooms to the restaurant, I realized I could not walk that far! I have MS. I called downstairs to see if a wheelchair was available. She didn’t know but w would call me right back. No phone call. So 45 min later I called & was told “someone in my room declined it.” Instead of a call, someone came to the room where the kids were playing, adjoined to MY room. My 6 year old opened the door and told the man they didn’t need a wheelchair! A six year old! Why not ask me ME? Or an adult at least? I am accustomed to high prices in hotels. I was not prepared for the costs for breakfast! Or dinner! I will say that the waitstaff and the manager were superb. I don’t normally eat breakfast but I had a taste of my granddaughter’s grits. Wonderful! I asked if I could get just a tiny ‘side sized’ bowl of grits. I was charged $5! And the bowl was half empty! Overall I was quite impressed. It had been a traumatic weekend for us - my nephew was only 25. Once I had a wheelchair, it was easier to move around inside the hotel. After I got home, my daughter said she’d had to give them her credit card to get into the room, even though I called 1/2 hr before she got there saying NOT to ask for a separate card bc I was paying for everything — and I confirmed that she had my Hilton credit card data. So when my daughter went to fill up her big Yukon, it denied her card. I was livid. I’ve note talked to Connor several times. For over two weeks he’d put me on hold for 20-30 minutes then tell me it had been corrected. NO, it was not. I paid for their room & food but it showed she’d maxed out her card! And you charged ME for it, too. That’s double dipping and it is illegal. “Someone will call you.” “ Who?” “ someone in Finance.” “No names? A phone number?” “No, just call me at this number.” It’s now April and NO ONE has called me. No one. Could someone PLEASE call me and correct the over-billing? You have a beautiful property. I feel like I have been robbed — and No one at the facility will help. Perhaps this branch should have a new manager - and a front desk person who understands what Help means.

We were traveling in the area and made a reservation at this HIE in Fairburn. We were delighted with our stay. The lobby is impressive, the staff very pleasant, the room so comfortable, the bathroom spacious, the breakfast was very tasty, and the express check out worked just fine. Our room was just off the lobby on the first floor so I was concerned that noise might be an issue, but it was nice and quiet. If you are doing the Chick Fil A Backstage Tour, this hotel is an easy drive to that location. I just do not have any complaints so I would definitely recommend this hotel to other travelers going through this area.