Heritage Inn Hotel & Convention Centre - Cranbrook
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cranbrook
Heritage Inn Hotel & Convention Centre - Cranbrook
803 Cranbrook St N, Cranbrook, British Columbia V1C 3S2, Canada
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When you stay at Heritage Inn Hotel & Convention Centre Cranbrook in Cranbrook, you'll be connected to the convention center, within a 5-minute drive of Tamarack Centre and Cranbrook History Centre. This hotel is 1.5 mi (2.4 km) from Cranbrook Golf and Country Club and 2.6 mi (4.2 km) from Wildstone Golf Course.Show More
We Price Match
3.7/5Cleanliness: 3.7
All 8 Reviews
Amenities
Public ParkingFreeGym24-hour front deskLuggage storageWi-Fi in public areasFreeGolf courseBarRestaurantConference roomMulti-function room
All Amenities
Surroundings
Airport: Cranbrook Airport
(13.6 km)
Landmarks: Cranbrook Community Garden
(330m)
Landmarks: Cranbrook Public Library
(690m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
3
Premier Queen Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
2
Standard Room with Two Queen Beds-Pet Friendly
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Check Availability
4
Standard Queen Room with Two Queen Beds
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Check Availability
5
Standard King Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Check Availability
Guest Reviews(8)
3.7/5
Verified Reviews- Cleanliness3.7
- Amenities3.7
- Location3.7
- Service3.7
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. €1.10). Trip Coins can be used to save instantly on room rates.
karls510
August 24, 2024
When we first arrived we noticed a few homeless people around the hotel. Walked down the street to find a place to get dinner and walked past homeless people smoking crack. Parked my motorcycle by the front door overnight and had parts stolen from my bike. The hotel room was good, the breakfast was good , but the atmosphere around this place is not safe.
Guest User
September 21, 2023
The staff here are exemplary. They were helpful, cheerful and competent. The hotel is in good shape and the room was clean and comfortable. The buffet breakfast was hot, varied and delicious. I would highly recommend this hotel for travellers.
Guest User
September 2, 2023
A sign at the desk read “back in 5 minutes”. So I went back to my car to wait. Went back inside and there was still nobody there. How does one get a room here? Nevermind, I walked out for the last time and drove down the road and stayed at the Prestige instead. I’m glad there was nobody at the Heritage to serve me because I found a much better hotel.
Guest User
August 3, 2023
We travel on a motorcycle and by the end of the day we're exhausted, hot and cranky. The sign out front said pool and hot tub so we stopped. It was half the price of the Best Western down the street so we were skeptical. The guy at the front desk was super friendly and helpful. The room and bath were VERY CLEAN. The hot tub was hot but the jets could use some TLC. The bed is a beautyrest mattress and felt better than home. Breakfast was delicious... and I don't usually participate in breakfast.....BUT they had fancy scrambled eggs, tator tots, sausage, and pancakes. There was cold cereal, hard boiled eggs and yogurt too. They certainly set the bar high for wherever we end up tonight!!
Guest User
January 31, 2023
Stayed here on July 15h 2022. The person at the counter was very rude and didn’t appear to care about the customer. There was a constant stream of people in the parking lot holding signs asking for money and I’m pretty sure there was a guy in a big white van selling good from the back of the van. The amenities were ok but everything else, including the service, was very disappointing. Don’t recommend.
Guest User
January 31, 2023
On a bus tour from Saskatchewan to Seattle. 2 buses with 80+ people. The staff provided over the top service for our group. All the staff from owners, managers, housekeeping and waitresses were there to make sure our every need was met. A lot of larger hotels could take a page from their book on how to treat their guests. We would fully recommend this hotel over all others in the area.
Guest User
January 31, 2023
Older hotel. Very clean. The staff and owners bent over backwards for us. There wasn’t an elevator, but the staff helped with luggage. We will definitely stay there again, because pets are welcome too.
Guest User
January 31, 2023
Our bus tour passed thru Cranbrook on our way to & from Seattle for the Blue Jays ball games. This may not be the newest hotel on the block but the management & staff were fantastic getting bombarded with 2 buses. They flew around collecting our bags & had them to our Rooms pretty much by the time we had our room keys. They had coffee & water 24/7 in the lobby which was nice. Breakfasts were hot & delish 😁 The owners came in as well & made sure things were good for us all. the dining staff were working their tails off to make sure we were all fed. Above & beyond service & I’ve never had hotel staff come out & shake your hand & Thk you for coming.
Guest User
January 31, 2023
I stayed at the Heritage Inn June 18 and 19, 2022. The hotel was adequate and clean. Good value for the price I paid. But I want to thank the older lady who was working when I checked in on Saturday evening. THANK You for your help. I had messed up in making my reservation and she went the “extra mile” to try and remedy the problem for me. Thank you for you extra effort in customer service! ( I hope your manager reads this and appreciates the effort you put into your work).
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeAmerican, Continental
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 54
When you stay at Heritage Inn Hotel & Convention Centre Cranbrook in Cranbrook, you'll be connected to the convention center, within a 5-minute drive of Tamarack Centre and Cranbrook History Centre. This hotel is 1.5 mi (2.4 km) from Cranbrook Golf and Country Club and 2.6 mi (4.2 km) from Wildstone Golf Course.
Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a ballroom.
Enjoy a meal at Skylight Cafe or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Free self parking is available onsite.
Stay in one of 100 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a ballroom.
Enjoy a meal at Skylight Cafe or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Free self parking is available onsite.
Stay in one of 100 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Services & Amenities
Most Popular Amenities
Public ParkingFree
Gym
24-hour front desk
Luggage storageAdditional charge
Wi-Fi in public areasFree
Golf courseOff-site
Bar
Restaurant
Conference roomAdditional charge
Multi-function room
Fax/copying serviceAdditional charge
Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
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