Hotels near Broadfield Park, Crawley

Lovely place comfortable quiet good friendly staff overall great service and happy

Stayed here before our flight the next day ,parking was straight forward no problem lots cameras taking photos of car so if problem it's on camera great idea lots security cameras so again car safe . Booking in very quick and easy no problem there only problem was £50 taken out of bank as a just in case this was not returned for a week bit annoying. Room was spacious and comfortable and clean was great for us both . Parking for 15 days was included the price . Dinner was good the beefburgers where massive and tasty ,on return collection of car was 5 mins no problem there taxi to and from hotel by metro cabs was the best yet and cheap we will use again big thanks

Great location, right next to departures. They have a free hot drinks machine in a room on one of floors but no food. There are restaurants & shops very close by though so it’s not a problem.

We have been staying at the Hotel for a few weeks now. After long hours at work, we just wanted to stay somewhere where we can disconnect with work, relax and connect with other people. Nevertheless, I would like to share with everyone that Bar attendant (James) would always go that extra mile to ensure customer expectations are exceeded. Is not just about serving you a drink and taking orders. Excellent customer service by always interacting with customers, offering advice, friendly, accommodative making our staying very pleasant. I strongly believe that a good job should always be well recognised. Thank you for the high level of professionalism. Regards Ruben

I specifically booked a night at the Sofitel Gatwick because it included 'Meet and Greet' parking with Maple Parking. Had they not included this I would have still stayed but made other arrangments for my car. I arrived at the Maple Parking Meet and Greet and parked the car. Took my keys over to the attendant and signed in. I then asked if they could give me 20 minutes to check in to the hotel, change clothes and bring a bag back to the car. We didnt want to bring a bag of unclean clothes on holiday with us. Here's where things went downhill faster than Gwynth Paltrow on ski's. The attendant, a tall bloke with a mid-european accent shouted at me 'No, do you know you are at an airport'. He actually shouted this. Shouted. To a customer. Take a minute to breathe that in. Fortunatly I knew I was at an airport, having driven 4 hours to get there. To hear that I was at an airport was no surprise, to be shouted at by a car park attendant was. I explained that I didnt want to take a case of unclean clothes on holiday with me. His response to that was 'we are extremly busy and your car will be removed immediately'. I asked if the hotel would hold the bag and he replied 'No they will not hold your stupid bag'. Here's where I should have murdered him with his Maple Meet and Greet Staff lanyard, but I did not. I asked for my keys back to be told once again in an truely agresive manner 'if you take your keys I will close the entry and you can't come back'. I took the keys and left. I then had to park at Gatawick Long stay for an additional £150. We finally checked into the hotel, explained the situation. The checkin lady (Alessia?) apologised and gave us two tokens for a free drink at the bar. They also kept our bag for us. Is this the fault of Sofitel Gatwick? I think it is. They decided to partner with a company that treats people appalingly. So they've got to accept responsibility for that. Please share this review, If I saw something like this I would have chose another car park or another hotel. Other people should be warned.

This is a manor hotel, and it looks pretty good from the outside. I still want to pick something wrong: First of all, it is the hygiene problem. Cobwebs can be seen everywhere, in the corner of the bathroom, on the walls of the room, and even in the menu of the food delivery. I can't understand such a thing appearing in a so-called high-end hotel. Inside; the waiter is still quite polite, but I called the front desk from the room to arrange the wake-up service for me the next day... but it was not done for me; the restaurant is said to belong to Fine Dining, from the perspective of the breakfast... Healthy, Do what I want for me with intentions, not sloppy; the hotel is equipped with a so-called clubhouse, including a separate gym, swimming pool, changing room (but no sauna, steam), the equipment is not perfect; in addition, there is a leisure The restaurant in the hotel can be used by the guests of the health center, but the selection of coffee beans is not good; the hotel's main building and the rooms are quite stuffy, airtight, and have no air conditioning. The ¥1670 twin room with two breakfasts is not very spacious, there is no small refrigerator, the sound insulation is poor, and the walk outside the doorway can be heard clearly... and it is shocking; there are actually two English-style billiard tables downstairs in the restaurant of the main building for guests. Play, that's the only big highlight. You have to check out at 11 o'clock, which can be delayed for an hour, and then you need to charge 50 pounds, but it does not say how long this charge will last.

We booked this hotel so we could use the steam room and hot tub however both were out of order for 3 days which was the duration of our stay. The food in the hotel - the service was appauling I waited 1.5 hours for a vegan beef wellington to then be brought a caulifour risotto which I didnt order and was given the excuse that the chef didnt have enough time / it would take too long to make a vegan wellingotn- even though it was a sunday roast meal and they knew I didnt eat meat 4 hours before the meal and I was told originally I would have to wait 10 minutes for my wellington after queing up at the cavery- so all I had to eat were sides. The room was great- and hotel immaculate