Radisson Red Gatwick Airport

Radisson Red Gatwick Airport Reviews

Radisson Red Gatwick Airport

Church Rd, Crawley, United KingdomView Hotel Details
Radisson Red Gatwick Airport
Radisson Red Gatwick AirportRadisson Red Gatwick AirportRadisson Red Gatwick Airport
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Radisson Red Gatwick Airport Guest Reviews

4.2/5
Very Good
31 review
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.3
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All Reviews(31)
Positive reviews(24)
Reviews with photos/video(2)
Negative reviews(7)
Anonymous User
Standard Room
Stayed in Jun 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Convenient location, 15mins away by bus from Gatwick South Terminal. Quiet and comfortable stay with soft and clean bed.
Response from Property: Dear Guest,Thank you for the wonderful comments! We are delighted that you enjoyed your stay at Radisson RED London Gatwick Airport. We look forward to welcoming you back next time you’re in Gatwick. Kind Regards, Reservation Team
Guest User
Standard Room
Stayed in May 2024
Solo travelers
1 review
3.0/5
Posted on May 17, 2024
Honestly I was disappointed. It wasn’t walkable from the airport as I was led to believe by the website. The pillows weren’t comfortable and the walls were thin and porous.
Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at the Radisson Red London Gatwick Airport.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Raman Lagoo
Guest User
Standard Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 30, 2024
amazing and very clean environment, staff were very nice and friendly.
Response from Property: Dear Guest,Thank you for the 5-star review and your wonderful comments!We are delighted that you enjoyed your stay at Radisson RED London Gatwick AirportWe look forward to welcoming you back next time you’re in Gatwick.Kind Regards,Reservation Team
Chung Yin
Standard Room
Stayed in May 2024
Solo travelers
27 review
1.7/5
Posted on May 13, 2024
not recommend. Far away and the food makes me feel not comfortable.
Response from Property: Dear Chung,Thank you for taking the time to tell us about your experience at the Radisson Red London Gatwick Airport.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Raman Lagoo
Manbahaowangbi
Standard Room
Stayed in Jun 2024
Business travelers
104 review
3.0/5
Posted on Jul 5, 2024
The hotel is cheap. It takes about 10 minutes to get to the airport bus. It costs 5 pounds. The hygiene is very poor. The room is not very clean. The restaurant downstairs closes at 22:00. I arrived late and waited in line for a long time. But the beer is good. There is no food around. The front desk check-in and check-out are fast, which is also an advantage. For other things, please see the pictures.
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6/13
Nantongdadike
Standard Room
Stayed in Apr 2024
Business travelers
72 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The hotel is about a 15-minute drive from London Gatwick Airport. There is a hotel bus drop-off service, which costs 5 pounds one way. The room size is moderate, and the hotel breakfast is okay. Overall, it is okay.
Original TextTranslated by Google
Response from Property: Dear Nantongdadike,Thank you for the 5-star review and your wonderful comments!We are delighted that you enjoyed your stay at Radisson RED London Gatwick AirportWe look forward to welcoming you back next time you’re in Gatwick.Kind Regards,Reservation Team
Juzetao
Standard Room
Stayed in Jun 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Good choice for business trip
Original TextTranslated by Google
Response from Property: Dear Juzetao,Thank you for the wonderful comments! We are delighted that you enjoyed your stay at Radisson RED London Gatwick Airport. We look forward to welcoming you back next time you’re in Gatwick. Kind Regards, Reservation Team
Guest User
Stayed in Jun 2024
Solo travelers
0 review
3.0/5
Posted on Jun 20, 2024
The hotel had a great room, bed, and breakfast. I slept well and enjoyed my stay. But, the shuttle bus mentioned in the website runs at times only every 45 minutes. It is a 20 minute ride to the hotel. I just missed one bus watching it drive past 6 minutes late . Meaning if I waited for the next shuttle it was nearly 70 + minutes to get to the hotel. I decided to opt for an Uber at £22. As it was cold and rainy. There unfortunately is little seating inside Gatwick airport to wait and the bus stop is a walk from the terminal. The next day I tried to order an Uber to the car hire and it appears the location of the hotel does not have many Ubers around it and took 25 minutes to get one. I am informed the shuttle to the airport is quicker as it is the first drop off, I was also offered by reception to call a local taxi after the delay. I would stay here again bearing in mind the transport limitations. I did explain to the hotel reception that my expectation was a more frequent bus service and more transparency on the hotel web page including the details of the bus service would have been beneficial in deciding to book or not. Most other hotels in Gatwick were being serviced at 15 minute intervals. I was told management would be told but I did not hear from anyone.
Guest User
Stayed in Jun 2024
Solo travelers
0 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Room was compact but newly renovated to a high standard. Fully tiled bathroom with large shower. Very comfortable bed. Large wall hung tv. 10 min £10 return shuttle bus to hotel that only comes every 30 mins was the only negative. And soundproofing in my room wasn’t that good so bring earplugs for the planes flying over..Paid £107 so thought it was excellent value for money despite the negatives mentioned.
Guest User
Stayed in Jun 2024
Other
0 review
4.0/5
Very Good
Posted on Jun 12, 2024
Went there for my birthday and had a fantastic time with my family. the food and drink was excellent and the rooms are very clean and modern and the staff was very good and smart ,.......................................................
Guest User
Stayed in Jun 2024
Couples
0 review
5.0/5
Outstanding
Posted on Jun 4, 2024
This newer hotel was a welcome retreat after three weeks of travel and staying in various types of properties. We were welcomed with an early check-in and found the room clean and comfortable. There doesn't seem to be anything much around the hotel if you don't have a car but we were happy to relax and enjoy the facilities provided. We had three meals in the restaurant which were well presented, well priced and most of all, delicious. Shuttle bus (fee) to and from the airport was also very convenient.
Guest User
Stayed in Jun 2024
Other
0 review
3.0/5
Posted on Jun 3, 2024
smells bad in the corridors and in the rooms. friendly reception at the reception. but an incredibly long waiting time for waiters and serving in the test room/pub. bad air in the rooms. and air conditioning cannot be set. probably won't choose this place again. disappointing
Guest User
Stayed in Jun 2024
Solo travelers
0 review
2.0/5
Posted on Jun 3, 2024
I spent £40 on taxis to and from this less than average hotel which was advertised as one of the closest to the airport. Room had a wet carpet and the ceiling and walls were paper thin.
Guest User
Stayed in May 2024
Couples
0 review
2.0/5
Posted on May 30, 2024
I am a very frequent user of Radisson hotels across their whole range, so am familiar with what to expect from both Radisson and the ‘RED’ range, and unfortunately this just wasn’t good enough. The staff are very friendly, but the hotel in anywhere except the lobby looks quite tired. Unfortunately, we had to move rooms 3 times as our first room was flooded, and our second room stand of cigarette smoke (which it felt like the staff may have known as the door and windows were propped open when we arrived). Additionally, the sound proofing is not suffient for a hotel right next to a major international runway - while it’s not super loud, it definitely disturbed my sleep. Worth noting - as this is part of the Radisson RED range, there is no room service (it is click and collect), and the decor is quite quirky. Works for some people but personally I am not a fan. The food in the restaurant was nice and although slightly expensive, it was consistent with my expectations for a hotel restaurant (meal for two, one course + drinks was circa £40). Location - this is the real draw back for this hotel, it is on the wrong side of the airport, so despite being an airport focused hotel, it’s not walkable to get to departures. Therefore you either need to take a £15 taxi (for a 6 minute drive), or there is a shuttle which takes you to south terminal, you can then take a second shuttle to North terminal, this costs about £5 each. Given the price of this hotel is the same as competitor brands that are actually based within the airport grounds, I just didn’t feel this was good value for money, overall disappointed with the experience given it is a Radisson, and would not recommend or stay again.
Guest User
Stayed in May 2024
Other
0 review
5.0/5
Outstanding
Posted on May 25, 2024
Me and my sister got stuck and London and needed a place last min to stay so we stayed here. Great service nice and affordable! I would definitely stay here again and very close to Gatwick! The room was comfortable and had water and tea available and they were very helpful.