Willamette Pass Inn & Chalets

Beyond tragic. Total bait and switch ripoff. //No sheets//. Filthy odor and screeching fire detactors. Truly run by people who do not care about their customers. Borderline scene out of Deliverance. I want my money back. This property is actually priced as premium lodging. Had we not checked in late, without other options, we would have just left. We left within 2 minutes of waking up.

For $300 dollars a night you would think things in room would be nice but that is not what my wife and I found. The rug was filthy I mean spots all ove, the place was like a ice cube fire place did not work the tiny wall heater was the only heat and it was 30 degrees outside, we had to use the oven to get warm the sink and shower were dirty, curtins we’re torn so couldn’t close all the way, mo extra bedding, half a roll of toilet paper, I could mention more about how dirty the chalet was. All in all very poor maintenance. Oh buy the way my wife had to clean sinks and silverware, had food on them. Should be called buget inn. Dan

First of all the room was dirty, very uncomfortable bed. Woke up in the morning all that was in room was decaf coffee and no sugar. Have been coming up here for years off and on, they used to put little bags of cookies and candies but not any more. My wife and I didn’t enjoy our time here.

not good get away day, front burner on stove did not work, microwave did not work, bathroom sink was very hard to turn on and when you did it sprayed water all over you! lucky we did not have good cloths on. no chairs in room so we could get closer to fire place. will not be returning any time soon.

No frills, but super comfortable. Staffing was very friendly and accommodating. Super convenient for skiing.

My husband and I along with our nine month old son had reservations for a hotel room at the Willamette pass inn. Upon checking into our room we first noticed that there was hardly any security. It’s simple key and no deadbolt. The door could easily be pushed in or kicked in. The room was dirty and dust covered most surfaces. There was a horrible smell in the room. The bathroom floor was dirty. The toilet was not flushed.and looked like it wouldn’t flush. The small kitchenette area was not suitable for human use. The bed was lumpy and I doubt the mattress had been changed in over 20 years. The location of the hotel is a long a busy highway and road noise can be easily heard from inside of your room. We decided to head over to the lake and considered not staying at the hotel room. We did not feel comfortable with her nine month old son staying in a room in that condition. Upon our arrival we noticed a drug deal occurring in the parking lot. It was then we confirmed that we would not stay at the hotel. My husband went to check us out and ask for a refund and advise them of the reasons why. The staff declined a refund. We also appeared to be the only ones at the hotel as the parking lot was empty. We were very disappointed in the conditions of the room. Do not take children to this hotel as it is unclean and there were obvious drug deals taking place within a few hundred feet of the rooms.

The staff was great and worked with us prior to our arrival to add a few more nights to our stay. The cabin, when we entered it, was picked up. But when we walked into the bathroom there were toothpaste spit stains on the mirror. When we went to make coffee, there were grounds from prior guests in the coffee maker and no filters. When I needed to wash dishes there was a small dawn liquid squirt bottle on the sink with maybe 1/16” of soap. Luckily there is a place across the street that sells coffee filters and dish washing detergent. The fridge was clean, the oven was dirty with food stains running down the front to the oven. When the trash was full there were no extra trash bags. It was a nice place, but not kept up and certainly not cleaned well.

Cozy and quaint little motel. My husband and I stopped here with our baby after a long day of hiking. A bit of rod boise but we were exhausted and fell asleep right away. The front desk associate was very kind and welcoming. We felt right at home!

We booked this last minute and were so happy with the chalet that we were in (Chalet 508). Really perfect for a family with 2 kids. Our kids LOVED having their own beds in their own upstairs loft space just for them. The chalet is spacious with a great outdoor deck. Really calm and we didn't even notice the neighbors. The bed was comfortable and everything was clean. Really easy to make dinner and everything. The only thing that was missing was a bigger pot to make food in, but no complaints apart from that. We would stay here again.