Holiday Inn Express & Suites Charleston NW - Cross Lanes
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cross Lanes

Holiday Inn Express & Suites Charleston NW - Cross Lanes

410 New Goff Mountain Rd, Cross Lanes, West Virginia 25313, United States
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Welcome to the Holiday Inn Express and Suites Charleston NW, located in the heart of Cross Lanes, WV moments off of interstate 64 conveniently centered between Charleston & Huntington. We offer a perfect mix for both the business & leisure traveler. For corporate guest, we are in close proximity to the Toyota Manufacturing Plant, TransCanada Pipeline, CGI Group Inc, American Electric Power, Dow Chemical, Bayer & many other large companies. We are also a great overnight accommodation for any traveler in the health care field; Located within 10 miles from CAMC Memorial, CAMC General, Thomas Memorial Hospital, CAMC Woman’s and Children, St. Francis Hospital & other CAMC locations. Leisure travelers, look no further! The Holiday Inn is located seconds from the Mardi Gras Casino, Shawnee sports complex, and located near several must-see attractions in Charleston including the Culture Center, WV State Museum, WV Veterans Memorial, State Capitol, Clay Center and Kanawha State Forest. If you enjoy sporting events, concerts or visiting family at one of the several Universities nearby, we are a perfect hotel for you. We are located moments from West Virginia State University and near Charleston University and Marshal University. Our hotel is located near the brand-new Shawnee Sport Complex in Dunbar, West Virginia and Appalachian Power baseball stadium. For concerts we are located near 4 venues: Civic Center, Big Sandy Area, Live on Levy & Clay Center.Show More
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hotel overview picture
4.4/5Very Good·Cleanliness: 4.4
All 10 Reviews
Amenities
Public ParkingFreeGym24-hour front deskWake-up callWi-Fi in public areasFreeConference roomMulti-function roomBusiness centerFax/copying service
All Amenities
Surroundings
Airport: Yeager Airport
(26.4 km)
Landmarks: Regal Nitro
(880m)
Landmarks: Planet Fitness
(910m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Leisure King Room-Non-Smoking
1

Leisure King Room-Non-Smoking

2 Queen bed
Non-smoking
Air conditioning
Bathtub
Refrigerator
Electric fan
Room Details
Check Availability
Standard Room, 2 Queen Beds
5

Standard Room, 2 Queen Beds

2 Queen bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Towels
Room Details
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2 Queen Bed Suite
10

2 Queen Bed Suite

2 Queen bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Towels
Room Details
Check Availability
Standard Room
7

Standard Room

Non-smoking
Air conditioning
Refrigerator
Electric fan
Towels
Room Details
Check Availability
1 King Bed Suite Comm Accessible
11

1 King Bed Suite Comm Accessible

1 King bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Towels
Room Details
Check Availability
King Suite With Mobility Accessible Tub
9

King Suite With Mobility Accessible Tub

1 King bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Towels
Room Details
Check Availability
Standard King Room
8

Standard King Room

1 King bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Towels
Room Details
Check Availability
Standard King Room With Mobility Accessible Tub
10

Standard King Room With Mobility Accessible Tub

1 King bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Towels
Room Details
Check Availability
Standard King Room With Mobility Accessible Roll-in Shower
11

Standard King Room With Mobility Accessible Roll-in Shower

1 King bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Towels
Room Details
Check Availability
King Suite With Sofa Bed
14

King Suite With Sofa Bed

1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Towels
Room Details
Check Availability
Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
9

Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking

2 Queen bed
Non-smoking
Air conditioning
Refrigerator
Electric fan
Towels
Room Details
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Guest Reviews(10)

4.4/5
Very Good
Verified Reviews
  • Cleanliness4.4
  • Amenities4.4
  • Location4.4
  • Service4.4

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. ₹ 100.89). Trip Coins can be used to save instantly on room rates.

泰‍莉
May 28, 2023
中規中矩的飯店
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 6, 2024
The hotel and my room were clean and quiet. Staff was friendly and professional. Parking lot was dark and could use some more lighting for safety. Hotel has truck parking located just down the hill using Golden Corral's parking lot. Hotel is close to restaurants, gas stations, entertainment, and shopping.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 16, 2024
Just a short way out of Town (West-side) off Hwy 119 - a wickedly fast road if that is your way. Beware Rush Hour traffic. Good comfortable night's sleep & quieter than I expected, as it is close to that Highway, but raised above it. Food options abounded, but we opted to not drive and walked. Breakfast was fine too - Cool Server - thanks.
K‍3‍2‍8‍1‍G‍X‍m‍i‍c‍h‍a‍e‍l‍p
March 11, 2024
Truly dreadful experience. Water shut off in the the morning and hour before checkout with no notice. All water -- toilet, shower, sink -- apparently for the entire hotel. Otherwise, hotel lobby in disarray. No restaurant . Staff largely indifferent. Reading reviews, this has apparently happened before at this location. Avoid.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Love the bed and pillows. Staff very friendly, and breakfast area was well supplied with usual stuff. Rooms and lobby were clean. Not an easy on easy off exit. Its hidden from sight from exit. There are only a few restaurants nearby.
a‍n‍n‍e‍c‍b‍b
December 29, 2022
I like the Holiday Inn Express brand and have found it provides reliable quality in many stays across the country. Until Cross Lanes. Our room was not up to the brand. The basic 2 queen room is the smallest I've seen at a HIE. I was very disappointed the window does not open by design. But the big problems are not physical design but cleaning/maintenance related. The grate on the HVAC system is thick w dirt. The desk chair pleather is discolored and peeling off, like a cat shredded it. The window is dirty (on the exterior, thank goodness), like someone threw something at it. The frig hinge cover is broken (tho the frig still works). The finish on the vanity in the bathroom is not just nicked in places but wearing away. There were two large stink bugs in the room (which we couldn't put out because the window doesn't open). Pool is closed for maintenance for the next 4 days. It's the first place my friend in hotel management suggested I check for bed bugs. No evidence of infestation, but that's how the room felt -- like the kind of place where management might not notice or address a bed bug infestation. Not everything was bad. Kudos to both the staff members we encountered. The front desk staff at check in was efficient and friendly. Their dinner recommendation fit our needs. Breakfast was good, consistent with the HIE brand offerings. Breakfast staff was friendly, kept the area clean and the food well stocked. The hotel is just moments off the interstate (tho difficult to find, requiring sharp turns with no signage). Bathroom paper products are better than bottom of the barrel. I appreciate the wall mounted toiletries (less waste than travel sized toiletries.) The pillows are comfortable. Rooms at the back of the hotel are very quiet (facing into a rock wall). Lots of the positives I have come to expect from HIE. I will stay away from this particular hotel, and be a bit more skeptical of the HIE label in the future.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
DO NOT STAY HERE!!! THIEVES!!!!Recently booked a room online. The hotel did not honor the booking. Management still has not issued a a refund from almost 2 months ago. Please look elsewhere. If they operate this way, who knows what else they would do during a visit.
j‍o‍h‍n‍s‍Q‍9‍6‍5‍7‍X‍M
July 4, 2022
Booked two rooms 1 week apart. Each time we checked in was iffy. First time checked in at 5:00 and they had to check if the room had been cleaned? Second time, their system had crashed. We were asked how many beds we needed? First time someone was banging on our door at 9:30 pm saying we were in his room. Told him he had wrong room and called front desk. Second time other than checkin everything was going fine until we woke in the morning to no water. Apparently a pipe broke and water was shut off. Stayed here several times in prior years, but the way it is being run now, unsure how long it will survive.
H‍M‍o‍m‍2
July 31, 2023
We stayed overnight on our way to another location. The area of the hotel was a little sketchy but there was some security in the parking lot. The beds were good but the furniture is in bad shape. The desk chair was worn out and the cabinet in the bathroom needed to be replaced. Breakfast was typical for a holiday inn and the front desk gave us water on the way out the door!

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeContinental
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2013
  • Number of Rooms: 100
Welcome to the Holiday Inn Express and Suites Charleston NW, located in the heart of Cross Lanes, WV moments off of interstate 64 conveniently centered between Charleston & Huntington. We offer a perfect mix for both the business & leisure traveler. For corporate guest, we are in close proximity to the Toyota Manufacturing Plant, TransCanada Pipeline, CGI Group Inc, American Electric Power, Dow Chemical, Bayer & many other large companies. We are also a great overnight accommodation for any traveler in the health care field; Located within 10 miles from CAMC Memorial, CAMC General, Thomas Memorial Hospital, CAMC Woman’s and Children, St. Francis Hospital & other CAMC locations. Leisure travelers, look no further! The Holiday Inn is located seconds from the Mardi Gras Casino, Shawnee sports complex, and located near several must-see attractions in Charleston including the Culture Center, WV State Museum, WV Veterans Memorial, State Capitol, Clay Center and Kanawha State Forest. If you enjoy sporting events, concerts or visiting family at one of the several Universities nearby, we are a perfect hotel for you. We are located moments from West Virginia State University and near Charleston University and Marshal University. Our hotel is located near the brand-new Shawnee Sport Complex in Dunbar, West Virginia and Appalachian Power baseball stadium. For concerts we are located near 4 venues: Civic Center, Big Sandy Area, Live on Levy & Clay Center.

Services & Amenities

Gym
Conference room
Show More

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About This Property

Nearest AirportYeager Airport
Distance to Airport26.38KM
Average Price FromINR12214
Hotel Star Rating2